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Room was clean. Elevator malfunctioning did not warrant a look by the desk clerk. Breakfast was on the low end of the type for this level property. While not exactly within the control of the management, there was a gauntlet of smokers to make it...More
1 Thank whiskey3pa
Management response:Responded 4 August 2017
Thank you for your feedback and sharing your experience with us. All of your concerns are important to us and we will look into them immediately. We appreciate you staying with us and allowing us to accommodate you during your travels. We would love...More
The service all the way around was excellent! They were very welcoming, made you feel at home. They always had food and beverages and snacks prepared. It was a relaxing environment. The facility and room was always kept neat and clean.
Response from Deven S, General Manager at Residence Inn DeptfordResponded 2 December 2017
Thank you so much for choosing Residence Inn Deptford. We are glad that we have made your stay with us as pleasant as possible. Please return to us just to say hi. Don't be a stranger!
I stayed in the Deptford NJ location May to June. The Front desk employees were so warm, friendly and very very helpful!!!!! They accommodated In every way they could. I would especially like to thank the the General Manager Deven and Front Desk Supervisor Sheneke...More
Thank Trish T
Management response:Responded 26 May 2017
First and foremost, we would like to thank you for commending us on our hard work, services rendered and cleanliness of our property. We strive so hard to provide each guest with an amazing experience each visit. We are so excited to see...More
Quick girlfriends' getaway. Comfortable bed, spacious room. Continental breakfast. Walking Distance to Uno's. Wish they had a jacuzzi. Conveniently located near Deptford Mall and close to BB&T Pavilion (Camden) and Philly. Overall good stay.More
1 Thank Jae W
Management response:Responded 18 May 2017
Thank you for staying with us as you've enjoyed your Girls Overnight Trip. We are glad that you were able to enjoy our hot breakfast and found our hotel to be convenient to Uno's, Deptford Mall and the BB&T Pavilion. We encourage that...More
We booked a room on our wedding night, we showed up to the counter still in suit and wedding dress, and they turned us away saying they had overbooked when we had reservations over a month prior. Meanwhile, someone was checking in right next to...More
1 Thank Keith M
Management response:Responded 11 May 2017
Thank you for sharing your feedback with us. We understand that your experience were not with us directly, but with the hotel that you checked into. We will make sure that your concerns are addressed and that we share your concerns with the...More