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BEST WESTERN East Brunswick Inn

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265 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Canton, Georgia
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 days ago NEW via mobile

Stayed here after a HS reunion. Room and bathroom were very clean except for some minor dust. Room had a smell of air freshener when I first went in but after running the HVAC it cleared up. Bath towels were a little small but not worn. Bed was comfortable and clean though I prefer a firmer pillow. I didn't take... More 

Helpful?
Thank David W
ebrunswickhotel, Manager at BEST WESTERN East Brunswick Inn, responded to this review

Dear David W, Thank you for taking the time to review our hotel. We appreciate your kind words and we will share your comments with all our staff. The Best Western East Brunswick Inn appreciates your business and will strive to make your experience one worth telling. We can't wait to see you again! More 

Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

Stopped to stay the night on the way to New York City. The location was out of the way and when I walked in to check in, none of the employees had shoes on. One was barefoot and it was 35 outside. The room was rundown with wires hanging out of the walls, cobwebs on the ceiling, carpet that has... More 

Helpful?
Thank ms443
ebrunswickhotel, Manager at BEST WESTERN East Brunswick Inn, responded to this review

Dear ms443, We appreciate you taking the time to write a review of your experience with us. The room conditions you described are unacceptable, and we sincerely apologize for your experience. As management, we can assure you that we have met with our entire staff and brought your review to their attention to ensure your experience is not repeated. We... More 

Travellers are raving about these East Brunswick hotels

South River, New Jersey
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

I've stayed here 2x's in the past 30 days. I do not think I'll return unless I'm in a jam. It needs help. Things need to be repaired......looks sloppy and dirty. Definitely needs a thorough cleaning. First room didn't have a hairdryer...so when I get out of shower and I realize there isn't one...i have to wait for someone to... More 

Helpful?
Thank sam19219
ebrunswickhotel, Manager at BEST WESTERN East Brunswick Inn, responded to this review

Thank you for providing us with details about your stay. I am so disappointed that your room had such cleanliness issues. To ensure that a situation like yours doesn't happen again, I am working with my housekeeping staff to review the cleanliness and inspection procedures of our rooms to ensure that your experience is not repeated. I am grateful for... More 

New York City, New York
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 weeks ago via mobile

Some background, I had stayed here in the past and felt it was value for money. This time, whole I noted the new carpets and other uncompleted renovations, I shuddered at how much the standards had dropped. Mainly the cleanliness or lack of cleanliness in the rooms.. the bedding was not sanitary. . Then the air conditioner in the room... More 

Helpful?
Thank devinewise
ebrunswickhotel, Manager at BEST WESTERN East Brunswick Inn, responded to this review

Thank you for your recent review of your stay. The situation you described regarding the lack of cleanliness in your room is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will be reviewing our cleanliness procedures to ensure that your experience is not repeated. As well, we do apologize that... More 

Halifax, Canada
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago

We had a four night stay here and we thoroughly enjoyed our time. Our room was clean and the bed was excellent. It is a busy hotel with many tour buses but we found it to be quiet in our room. The check in and checkout processes were quick and efficient. We did not eat breakfast at the hotel as... More 

Helpful?
Thank JMVHalifax_Canada
ebrunswickhotel, Manager at BEST WESTERN East Brunswick Inn, responded to this review

Hello JMVHalifax_Canada! Thank you for taking the time to write us a great review! We are glad to hear you enjoyed our hotel. Please visit us again when you're in the area and thank you for choosing The Best Western East Brunswick Inn. More 

Easton, United States
1 review
Reviewed 2 weeks ago

I enjoyed our stay at the BW Hotel in East Brunswick, NJ. Check in was easy and the rooms are very nice and clean. The breakfast was delicious. The hotel is located nearby many restaurants and there is a big mall across the street. It is only 35 min from NYC which is a big plus. I will stay here... More 

Review collected in partnership with Best Western

Helpful?
Thank robertmM2995WP
ebrunswickhotel, Manager at BEST WESTERN East Brunswick Inn, responded to this review

Hello robertmM2995WP! I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the... More 

Level Contributor
8 reviews
3 hotel reviews
Reviewed 3 weeks ago via mobile

Stayed there four nights with bus tour. First room was foul smelling like mold. The room next door was filthy so both moved upstairs. Better room but still dirty. Plug in bathroom not working and no heat. Room across hall had broken toilet. Bedbugs found in two other rooms and despite pictures management refused to acknowledge. They also avoided contact.... More 

Helpful?
Thank thebosstraveller
Halifax, Nova Scotia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

Went on a bus shopping trip, the worst mistake we ever made was staying at this dump. All the rooms had a smell not a fresh smell, it was musty/moldy, the blanket had a stain on it, one of the towels had five holes in it, I wouldn't even give a towel with holes to a guest at my own... More 

Helpful?
Thank First_TimerHalifax
East Brunsiwck, United States
1 review
Reviewed 4 weeks ago

This hotel is the worst!!! Dirty, items don't work and the staff is not helpfull. The rooms have a stale odor, beds have a foam topping on the mattress, sheets are worn and so are the towels. Worst experience I have ever had!

Review collected in partnership with Best Western

Helpful?
Thank Patricia F
Spanish Fort, Alabama
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

We stayed there only once because it was close to family but we were disappointed in the condition of the room and breakfast. When we arrived for breakfast we were greeted by a bus load of people. There had to be at least 30 people in the very small eating room and most of the food was gone. The hotel... More 

Helpful?
Thank kennethl701
ebrunswickhotel, Manager at BEST WESTERN East Brunswick Inn, responded to this review

Dear Kennethl701, First we would like to thank you for reviewing our property. We do want to sincerely apologize about your personal experience here. Breakfast can get very busy at times so this is why we have allotted 3 hours so everyone can experience peaceful dining. The breakfast items are constantly being replenished although we can understand your frustration with... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff

Additional Information about BEST WESTERN East Brunswick Inn

Address: 764 Route 18, East Brunswick, NJ 008816 (Formerly Mcintosh Inn)
Region: United States > New Jersey > East Brunswick
Price Range: RM378 - RM738 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN East Brunswick Inn 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Best Western East Brunswick Hotel East Brunswick
East Brunswick Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN East Brunswick Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“- Our room was on the second floor (there is no elevator available, stairs only).”
 of 5 bubbles e_cal84, 28 Aug 2016 | Read review
“upstairs rooms”
 of 5 bubbles 972gt, 27 Aug 2016 | Read review
“Do not take a room on the ground floor close to parking.”
 of 5 bubbles Kamioni-Avioni, 21 Aug 2016 | Read review
“Great Staff, Clean open spacious rooms.”
 of 5 bubbles LindaMV5184CT, 9 May 2016 | Read review
“If the rate is below $70, get it.”
 of 5 bubbles 389DavidJ389, 18 Mar 2016 | Read review
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