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515 US Highway Route 1 South, Iselin, NJ 08830-3010
515 US Highway Route 1 South, Iselin, NJ 08830-3010
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1 May 2 May
1 room, 2 adults, 0 children12
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All reviewsfront deskupgraded to a suiteoutdoor poolmetropark train stationthe concierge loungekona grillbusiness tripbreakfast buffetcomfortable hotelhotel barolio restaurantthis past weekendthe hotel offerschecking infitness centernew jerseycleaning staff
I know it isn't the fault of the hotel but the sound of slamming doors and kids running up and down the hallway made an otherwise pleasant night frustrating at times.
The room was comfortable enough but could have been better if a mini fridge...More
1 Thank James N
Management response:Responded 10 July 2017
I can certainly understand your frustrations and am sorry to hear that the noises you encountered prevented you from enjoying the best possible stay. We do our very best to keep all noises to a minimum and regret that we fell short of our standards...More
The rooms were very clean and roomy (king) with a sofa bed. Plenty of plugs at good size desk. Bed comfortable enough, not the best but good enough. Quiet (room 642). Bar is dated but quiet. Pools great but needed a little clean up. Breakfast...More
Thank areways
Management response:Responded 6 July 2017
Your glowing comments about our staff has made our day! We are delighted that everything went smoothly for you during check-in and checkout and that our team provided you with such prompt service. We genuinely care about helping our guests with anything and we appreciate...More
We arrived and we were greeted by a very friendly gentleman at the front desk. He graciously gave us a late check out since needed some extra time the next day. The hotel lobby has funky vibe and decor. There are plenty of places to...More
Thank Anne G
Management response:Responded 27 June 2017
It is nice to read that you were greeted with such a warm welcome when you first arrived during check-in! We are delighted that you had a relaxing stay in your room and that you enjoyed the pools that we offer. However, we do apologize...More
Why 2/5. So we tried to order room service, we check round our room and they don't provide information or the menu for the room service, we tried calling operator it took them 5 calls to answer the phone. We asked for the menu and...More
1 Thank Darren W
Management response:Responded 20 June 2017
We appreciate your comments. We sincerely apologize for any inconveniences and delays you had with our customer service. We understand your frustrations, as this behavior is not acceptable. Please know that this is not reflective in our typical standard of services. We will speak to...More
Ballroom is a great party venue and the layout is great. But the rooms, hallways and common areas other than reception could use either a very thorough cleaning or a general refurbishment. Beds were comfortable, and if you could figure out the finicky a/c, room...More
Thank PDIDDYTRAVEL
Management response:Responded 12 June 2017
It is flattering that you consider our Diamond Ballroom to be a great venue and that you were very impressed with the layout. However, we do apologize for any delays with the elevators. We have to make renovations to our elevators from time to time,...More
Hello,
Thanking for inquiring about the amenities of our hotel. Our property has a limited number of both refrigerators and microwaves that are avalible on request.
These items are first come first serve however.
If we can... More
Hello,
Thanking for inquiring about the amenities of our hotel. Our property has a limited number of both refrigerators and microwaves that are avalible on request.
These items are first come first serve however.
If we can be of further assistance please do not hesitate to ask.
Delighted to Serve
Benjamin B
Director of Operations