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Comfort Suites

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118 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Winston Salem, North Carolina
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 21 July 2016 via mobile

It's too bad, the hotel is basically fine; comfy beds, nice towels, not the best breakfast, but fine. However the carpet cleaner they used is horrible! Within about a half hour, my lungs completely seized up! I could smell it, but never expected this. I asked to be moved to another room, which they did - a bit reluctantly. I... More 

Thank glynisj2014
Reza H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, R. Hashemi... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2016

Stayed here this past week while on a business trip in the area. Arrived close to 11:00PM and asked for a late checkout (noon) the next day. Upon my arrival, check-in was quick and easy. I'm sure it helped that no one else was checking in at that time of night and most folks were probably already settled into their... More 

1 Thank devinzdad
Reza H, Manager at Comfort Suites, responded to this review

We are glad to hear that your check in and check out were rather smooth and quick. We also appreciate your thorough comments in regards to cleanliness of the room and bathroom. We are also glad to hear that you enjoyed the hot breakfast. We certainly appreciate your kind comments and are looking forward to being a service again. Regards,... More 

Pittsburgh, Pennsylvania
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 June 2016

We booked this hotel after being overbooked at a hotel elsewhere. It was a last minute booking and we were able to get a room. When we arrived, Jerry checked us in and he was very friendly. He made dinner suggestions and made sure we had everything we needed. I liked him a lot. The room was comfortable and the... More 

Thank Italianblends
Reza H, Manager at Comfort Suites, responded to this review

We are glad to hear that you had an enjoyable stay with us. All our staff members including Jerry are professional and go out of their way to make sure that the guests have a very comfortable stay. Your comment in regards to the breakfast is noted. We thank you very much and looking forward to being a service again.... More 

Ocala, Florida
Level Contributor
190 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 17 June 2016 via mobile

Unfriendly owner/management. Did not recognize me as a diamond member upon arrival. I called early in the afternoon to assure I would have a room close to the elevator and I was assigned a particular room. I had a late arrival and I was put in another floor away from the elevator. The owner didn't seem to care. On a... More 

Thank Arlene32182
Reza H, Manager at Comfort Suites, responded to this review

Dear Arlene, Thank you for taking the time to complete our survey regarding your recent stay at our hotel. The staff who checked you in was neither a manager nor the owner. I am so sorry that he did not recognize you as a diamond member. I have personally spoken to him in regards to your stay and he expressed... More 

Hancock, Maine
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 June 2016

Great Hotel experience, clean friendly, great bedding. Eric the evening host was great, helpful and friendly. Lovely Breakfast spread. quick exit of Route 17 so you might have to loop around to get to it, but all the businesses have that in North Jersey

Thank jcandy455
Reza H, Manager at Comfort Suites, responded to this review

Thank you for taking the time to respond to survey with such positive feedback! I have shared your comments with Eric, and we both thank you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant... More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 June 2016 via mobile

This has been a great stay! Beds are very comfortable with soft and firm pillows … Room quite large. In room microwave and refrigerator. The outside doesn't reflect how nice it is inside. Only complaint would be the breakfast bar was not restocked so by the time we got downstairs there was not all that much, which is why this... More 

Thank MamaT126
Reza H, Manager at Comfort Suites, responded to this review

Thank you for filling out our survey. I have shared your comments with my staff, and they join me in thanking you for your kind words. I am so sorry to hear that the breakfast bar was not adequately restocked. I am discussed your comment with my breakfast attendant so this will not happen again. We are looking forward to... More 

Dutchess County, NY
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 8 May 2016

Quick check in, reasonable price, very nicely appointed and spacious room, not really a "suite" but with a sitting area partitioned with a short wall. Very comfortable bed and a quiet room led to a great night's rest. Good choices for breakfast the next morning and quick check out. Would definitely stay again.

Thank Bill2601
Reza H, Manager at Comfort Suites, responded to this review

Thank you for your kind words and for staying with us on behalf of entire Comfort Suites staff. More 

Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 April 2016

I was traveling for business and stayed at the Comfort Suites for 2 nights. They were very efficient with check in. The staff was friendly and helpful when I was looking for restaurant recommendations. The fitness center had good equipment and was clean/well maintained. The room was bigger than expected; not sure if I was upgraded without knowing it but... More 

Thank Jessica H
Martinsburg, United States
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 December 2015 via mobile

Very nice hotel. Check in was quick. I have a CLC account and get tired being asked for a credit card for incidentals. I'm a grown adult not here to party. Don't let one person ruin it for the rest of us. I didn't want to give credit card info so they wanted my license(CDL) Great hotel for maybe other... More 

Thank Dave F
Scranton, Pennsylvania
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 September 2015

Stayed at the Comfort Suites for a business trip. They were very efficient. My room and all the necessary information with the key was ready as soon as I walked in to the lobby. It took less than five minutes to register. The motel was very neat and clean with everything in excellent working order. My bill was pushed under... More 

1 Thank Educator64

32 photos of this hotel

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All Traveller Photos (18)
Bathroom (3)
Dining (2)
Room/Suite (6)
Other (7)

Management photos: Courtesy of the property manager

All Management Photos (14)
Hotel & Grounds (3)
Business Centre/Function Rooms (1)
Dining (2)
Room/Suite (6)
Other (2)
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  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 220 Route 17 Southbound, Mahwah, NJ 07430
Region: United States > New Jersey > Mahwah
Price Range: RM462 - RM658 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 70
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Also Known As:
Comfort Hotel Mahwah
Comfort Suites Mahwah
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
1 question
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Questions? Get answers from Comfort Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from rooms on the North side or side facing Rt17 (east side)”
 of 5 bubbles PeteS88, 11 Oct 2016 | Read review
“We prefer the first floor. At one stay the elevator was out of order,”
 of 5 bubbles , 3 Sep 2016 | Read review
“Don't stay next to the ice maker”
  • Good to know
  • King bed w. plenty of pillows
 of 5 bubbles devinzdad, 24 Jun 2016 | Read review
“ask for a room on the back side.... quieter”
 of 5 bubbles jcandy455, 14 Jun 2016 | Read review
“Unless traveling on 17 south you need to circle around to get to the motel.”
 of 5 bubbles Educator64, 28 Sep 2015 | Read review
5 of 5
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