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We had low expectations of this hotel and chose it entirely on location. And were very pleasantly surprised!
The hotel is effectively on top of 14 floors of office space, although reception and the bar and restaurant are on the ground floor, making the car...More
Response from Tim Y, General Manager at Sheraton Mahwah HotelResponded 2 days ago
Hello and thank you for your feedback regarding your recent stay. We are very pleased that you enjoyed comfortable accommodations, and look forward to your next visit to our hotel. Safe travels!
Coming into town you can see the hotel set by itself. The fountain and outside grounds are very relaxing and welcoming. Inside the hotel is wonderful, it appears there was a recent refresh (lobby and rooms).More
Thank Shawn B
Response from Andrew P, General Manager at Sheraton Mahwah HotelResponded 17 September 2017
Thank you for Sharing your Experience with us!
As a valued guest, we appreciate your feedback and we are delighted to hear that you had a great stay. With a spirit to swerve, we take great pride in not only meeting, but exceeding your expectations....More
Stayed here for a wedding. Appears they only have one elevator working causing 15 minute waits each time i used the elevator! The restaurant staff seems confused or new. The pool and gym were closed for renovations. Overall the rooms appear dated and you could...More
Response from Robert C, Front Office Manager at Sheraton Mahwah HotelResponded 3 weeks ago
Thank you for taking the time to share your recent experience at the Sheraton Mahwah Hotel with us.
I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but...More
I was there last month for business. The place is clean, service is attentive, food in the lobby bar was good. The front desk people were really helpful. I would definitively come back next time I am in the area.
This hotel was recently renovated. The beds are comfortable but your only option is a king bed, which we could not get, or two double beds. I would not recommend using this hotel if you plan on sharing a room with more than 2 adult...More
Response from Robert C, Front Office Manager at Sheraton Mahwah HotelResponded 4 weeks ago
Thank you for your feedback. We aim to please all our guests and we fell short in this case. Please accept our sincerest apology for a less than stellar experience. We hope if given the opportunity to serve you in the future that...More
US$110 - US$210 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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