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Hilton Garden Inn Mt. Laurel

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Hilton Garden Inn Mt. Laurel
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599 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Mt. Laurel
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Showing 593: English reviews
West Long Branch, New Jersey
Reviewed 1 September 2016

We booked this room with a wedding block. The staff was extremely unhelpful and rude throughout the stay. They also gave away my mothers room twice one time having a random couple walk into their room while she was in it. Another time it was two men that walked in while my younger sister was changing! Completely unacceptable and they...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kaylap973
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Kaylap: Thank you for making time to review our Hotel on your recent stay. We do apologize for the issues you had during your stay and falling short of exceeding our expectations. Your concerns have been address with our staff and if you would like to discuss further please give us a call at your convience. Again thank you for...

Cape May, New Jersey
Reviewed 30 August 2016 via mobile

Great value, clean property, quiet, friendly staff, needs a buzzer on back door when checking in late at night and there is no parking up front. When you are tired you don't feel like parking twice to check in. All and all its a good stay . I will be back .

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Helpful?
Thank updnguy
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Valued Guest: Thank you for sharing your review of your recent stay with us. We are very pleased that you found our staff to be friendly and that our Hotel was clean. Yes our parking lot does fill quickly when the Hotel is busy but please join us again when traveling to the area, we will always welcome you back....

Georgetown, United States
Reviewed 30 August 2016

Stayed for one night to attend a wedding, the bed and room were very comfortable. The rooms were quiet and dark. The hotel was very clean. Front staff was very efficient. Fridge in room was very convenient. Bottled water was supplied at check in.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Brandy L
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Brandy: Thank you for such an excellent review of our Hotel. Your great comments are much appreciated and I'm happy to see that your room was comfortable and you enjoyed the amenities of the Hotel. Please join us again when traveling to the Mt. Laurel area. Sincerely Frank Hill, Jr. Assistant General Manager

Philadelphia, Pennsylvania
Reviewed 27 August 2016 via mobile

One night stay at this property. Room was clean and staff was super friendly. Bed was a bit to hard for our liking. Business center was very convenient for printing documents we needed for a meeting. The only bad part of our stay was the breakfast. Glad we had a voucher for free breakfast buffet as we would have been...

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Helpful?
Thank SavedByZero
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Dear Value Guest: Thank you for providing us some feedback on your recent stay. Overall I see that you had a good stay and you found our staff to be friendly. I do apologize the breakfast was not pleasing to you, I have shared your comments with our Chef and know that he will make some corrections. We do hope...

Atlanta, Georgia
Reviewed 24 August 2016

The hotel staff was nice and friendly and the location was perfect for my business trip. The issues I had was with careless housekeeping. The halls were only vacuumed once the entire week so you saw the same debris in the hallway everyday. In my room, all I was left was hand lotion and no shampoo. The shower walls had...

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Helpful?
Thank Harkhuck
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Harkhuck: Thank you for taking the time to review our Hotel on your recent stay. We do apologize for falling short of meeting your expectations. Your comments have been address with our Housekeeping staff and they are making efforts to make sure this doesn't have again. Should you like to discuss further please reach out to me at the hotel...

Reviewed 23 August 2016 via mobile

We arrived close to midnight and must have gotten the room no one wanted. Although the hotel claims there are no "smoking rooms", there was an ashtray provided by the hotel on the desk and it had clearly been smoked in by the last guest. The hotel had no more rooms and didn't even comp our night (they said they...

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Helpful?
Thank Mdullea
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Mdullea: Thank you for your candid feedback on your recent stay at our Hotel. We actually do have a few smoking rooms at our Hotel and from your comments you may have been in a smoking room. I do apologize that you were given a smoking room when clearly that was not the room you wanted. It's possible that we...

Fort Worth, Texas
Reviewed 21 August 2016

Pros: Good looking lobby, well decorated, open spaced and not overloaded with too many furnishings. The two elevators are fast. The hallways are clean with newer carpets and looks to be fresh coat of paint on the room doors. I also like the fact that in the foyer of each floor/elevator area there is a sheet of paper that denotes...

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Helpful?
Thank stennerc
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Stenn: Thank you for taking the time to let us know the good and minor issues of our Hotel. We do our best to provide our guest a clean and well maintain Hotel for your enjoyment. We do apologize for falling short of your expectations but know the issues will be handled quickly. When traveling back to the area we...

U.S.A.
Reviewed 21 August 2016

You can always count on a VERY nice, friendly and welcoming staff, a clean room, plenty of towels, and comfortable beds! The breakfast here is is wonderful , and they have great cookies at check in, a very nice touch!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank MariaAA
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Maria: Thank you for such a great review of our Hotel. We are happy yo hear that you found our Hotel to be clean, staff friendly and our beds to be comfortable. I will let the Chef know how much you enjoyed our breakfast buffet. Always remember us when traveling to the Mt. Laurel area, again thank you! Sincerely, Frank...

new york city, United States
Reviewed 17 August 2016

the hotel staff was friendly and courteous. I had a very good time with the family will return again.... i would definitely return again. The only thing my room was a bit small though. i had previously been there and my room was bigger

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Meralis M
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Meralis: Thank you for your review. We do appreciate the great comments and you found our staff to be friendly and courteous. When traveling to Mt. Laurel always remember the Hilton Garden Inn Mt. Laurel! Sincerely, Frank Hill, Jr. Assistant General Manager

Millville, New Jersey
Reviewed 17 August 2016

We stayed 2 nights. I had Avery relaxing stay. My grandsons had a good time. We didn't get a chance to go to the pool but they we we very excited about the pool. It was a very nice stay. I enjoyed being able to relax and have some down..

Review collected in partnership with Hilton Garden Inn
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1Thank 234arleneh
Frank H, Manager at Hilton Garden Inn Mt. Laurel, responded to this review

Arleneh: Happy Birthday to your "Grandson"!! We are happy to hear you had a nice stay at our Hotel and you also had a chance to relax a litte. Your business is much appreciated and we do hope to see you again soon, thanks! All the Best Frank Hill, Jr. Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn - Mt. Laurel is the newest and most impressive hotel in Southern New Jersey. With easy access to Philadelphia and the Jersey Shore, we are committed to providing not only clean, state of the art accommodations, but friendly, efficient staff and a true dedication to the hospitality experience you deserve. ... more   less 

Additional Information about Hilton Garden Inn Mt. Laurel

Address: 4000 Atrium Way, Mount Laurel, NJ 08054-3916
Region: United States > New Jersey > Mount Laurel
Price Range: RM468 - RM955 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Mt. Laurel 3*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Orbitz, Travelocity and Priceline so you can book your Hilton Garden Inn Mt. Laurel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Mount Laurel
#4 Business Hotel in Mount Laurel
#4 Family Hotel in Mount Laurel
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Mt. Laurel staff and other travellers.
3 questions
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Browns Mills, New Jersey
over a year ago
11 months ago

See all questions (3)

Questions? Get answers from Hilton Garden Inn Mt. Laurel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a quite hotel at all. You can hear everything, doors closing, people talking, etc. Not a quite stay at all.”
 of 5 bubbles jefferycarson01, 26 Nov 2016 | Read review
“Unless you don't mind smoking, stay away from the 4th floor rooms at the very end.”
 of 5 bubbles ddbet443, 8 Sep 2016 | Read review
“Avoid an east-facing room unless you wish to awaken with the sunrise”
 of 5 bubbles humuhumu_fish, 16 Aug 2016 | Read review
“go somewhere else”
 of 5 bubbles Tejotej0, 20 Jul 2016 | Read review
“King Suite is a little more expensive but worth it”
 of 5 bubbles 728rajd, 3 Jun 2016 | Read review
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