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Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place

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Traveller (11)
Room & Suite (13)
Dining (1)
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Overview
  • Excellent32%
  • Very good15%
  • Average16%
  • Poor15%
  • Terrible22%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2 Star Hotel
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Rooms
8 Jul9 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (80)
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11 - 15 of 76 reviews
Reviewed 21 November 2017

I reserved a 1 night stay in Extended Stay, Mt Laurel, Crawford Place due to me having renovations @ my home. They had flown from California (an 8 hour fight). needless to say they were very tired. I dropped them off thinking that an extended...More

Thank Olga S
Response from 00esa, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Crawford PlaceResponded 22 November 2017

Thank you for your feedback. We are sorry for the issues you had while being here and regret the inconvenience it caused. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be...More

Reviewed 18 October 2017

Great stay, clean room, great staff. I enjoyed the quietness. Excellent price.convenient location to major highways, and shopping... bed was very comfortable. I loved the kitchen, which makes it cheaper to eat.More

Review collected in partnership with Extended Stay
1  Thank kbury464
Response from 00esa, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Crawford PlaceResponded 19 October 2017

Thank you so much for confirming to others that what a great choice Extended Stay America is! We are thrilled to read you not only enjoyed your well-appointed room and our convenient location but also found us to be a great value. It was our...More

Reviewed 31 July 2017

Don't think I'll be staying here again. Room was clean, but hall smelled like cigarettes. TV/Internet kept going out or running slow. 1 roll of tissue given at a time. Had to brbig dirty towel down to front desk to get more.More

Review collected in partnership with Extended Stay
Thank 303shalisab
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Crawford PlaceResponded 1 August 2017

Thank you for your feedback. Please accept my apology for not meeting your expectations and for the inconvenience you had. I have shared your feedback with my team in an effort to improve our service and facilities moving forward. We hope you will consider us...More

Reviewed 22 July 2017

The hotel is in a great location but the property is a little out dated.. It was hard to get extra towels and the bed is plain terrible.. All in all it was ok not great.. If I had to stay again I would see...More

Review collected in partnership with Extended Stay
Thank tarac226
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Crawford PlaceResponded 23 July 2017

Thank you for taking the time to evaluate your stay. We are glad that you liked our convenient location, but we are sorry for not being able to meet all of your expectations. We appreciate your comments and hope to have another opportunity to welcome...More

Reviewed 21 July 2017

PROS: Ladies on duty that night were very nice and I think they were told not to issue Smoking Rooms due to them going NON-Smoking in 3 days. Room was comfy and so was bed. NOW: CONS: #1. They did not want to honor reservatiion....More

Review collected in partnership with Extended Stay
Thank RayPA
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Crawford PlaceResponded 22 July 2017

Ray, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$81 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$81 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (11)
Room & Suite (13)
Dining (1)
Questions & Answers
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Keasha Z
12 June 2016|
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Response from Chipper229 | Reviewed this property |
No pool. Low cost hotel showing its age, but still a good value. We stayed there mainly because they took our pet (for $25/day), but we now stay at LaQuinta in Marlton for a little more money and lot more hotel (new and... More
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Room Tips
"Very comfortable and quiet"
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"3rd floor plz. on 1st and 2nd you will hear people walking on the floor above. HAVE to pay every week, staff..."
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"Seemed like all the families with Pets were on the first floor - so if you'd like to avoid dogs, ask for..."
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"The wifi was slow when we tried to to use it."
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