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All reviewswashers and dryersfree laundrytwo bedroom suitefront desklight dinnerindoor poolhome away from homebasketball courtshuttle servicefull kitchenawesome staysahara samsrooms were very cleanbagelsbusiness centerthe breakfast areaextended stay
I am a Spire Elite Member of IHG and have been at the top level of IHG programs for over 10 years now. That means that I have at least 700 nights at IHG properties under my belt.
This is singularly the worst IHG property...More
2 Thank tmurph13
Response from IHGService, Guest Relations Manager at Staybridge Suites Philadelphia - Mt LaurelResponded 4 weeks ago
First of all, thank you very much for your recent stay at our StayBridge Suites: Philadelphia-Mt. Laurel, NJ. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service, facilities and internet service. We’d like...More
I could not leave without saying thanks so very much to Ms. Kelly (Hostess of the Year), Mr. Yaz, Ms. Angela, Mr. Damion, Mr. Dom, Ms. Radhi, Mr. Dale, the entire staff and crew for the wonderful treatment and excellent service I received during my...More
Response from Yaz B, Manager at Staybridge Suites Philadelphia - Mt LaurelResponded 4 November 2017
Dexter! Appreciate you brother! You're welcome back whenever you like, We look forward to taking great care of you AGAIN!
We stayed here for a couple of days recently and were impressed by the hotel. The front guest services staff were very kind. Our room, although not ready, was upgraded upon arrival and the manager was awesome.
The library and business services area is under...More
My family and I stayed in a 2 bedroom suite for 2 nights. I had requested early check-in, and a higher floor when I booked the room (weeks in advance). Neither was accommodated because I was told they were “short-staffed”. Ok, I realize that reservation...More
Thank Michelle C
Response from IHGService, Guest Relations Manager at Staybridge Suites Philadelphia - Mt LaurelResponded 16 January 2018
Dear Michelle C,
Thank you for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to lack of staff and issues at breakfast. I have sent you a private message in an...More
I’m in the midst of a 9-night stay here. The location is good, and the room is nice. The kitchenette is nice to have. I don’t eat much for breakfast, so the “free” breakfast options suited me just fine. The hotel was quiet which made...More
Response from Yaz B, Manager at Staybridge Suites Philadelphia - Mt LaurelResponded 22 December 2017
Reviews like this make our day! Thank you so much!