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The Hotel ML

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1 room 2 adults 0 children
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The Hotel ML
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560 Reviews from our TripAdvisor Community

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Showing 555: English reviews
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Reviewed 4 days ago NEW

I made a reservation using a third party site for a 3.5 star hotel. In the reservation it was promising a room with a king size bed and sofa. So turns out the room was with the Hotel ML. The hotel has the indoor waterpark for the children to enjoy. So I was aware of some of amenities of the...

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Helpful?
Thank nottie n
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to review our property. We certainly value your business and are always eager to hear how we can improve our operation. As a hotel with an attached indoor water park, we understand our unique situation to cater to a wide-spectrum of guests and their needs. I can understand how frustrating it can be having...

Reviewed 1 week ago via mobile

Excellent service from Candice and Cyndi front desk and Lisa the breakfast waitress. Extremely courteous, respectful, and professional. We traveled from Philadelphia to celebrate my grandsons birthday and provided outstanding service for the hotel and the water park.

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Helpful?
Thank Paul G
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to respond about your recent stay with us. We really appreciate your feedback. We take pride in the level of service we provide and are happy you enjoyed your stay with us. A hotel is defined by the quality of service that it provides to its guests and at times things go wrong however...

Severna Park, Maryland
Reviewed 2 weeks ago via mobile

I've been here since Thursday and will be leaving Sunday morning. I have to attribute my experience to the wonderful staff. Two young ladies made sure of this with their excellent customer service skills and bubbling personalities. Cloe and Chrystyan made sure my stay was above and beyond my scope of measure. I feel like the level of service they...

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Helpful?
1Thank Herman W
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to respond about your recent stay with us. We really appreciate your feedback. We take pride in the level of service we provide and are happy you enjoyed your stay with us. We will look forward to your return in the future. Thank you also for the kind words regarding our staff. We are...

Mount Royal, New Jersey
Reviewed 2 weeks ago via mobile

Excellent hotel. Nolan Cox went above and beyond for my group. Nolan knocked it it of the park! He met all of my group's needs. Kensurt is amazing in the food and beverage department. He goes above and beyond. What an exceptional employee. He went so far above and beyond for us. Cyndi at the front desk is absolutely amazing....

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Helpful?
Thank ChrisBruner
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to post about your recent event with us. We really appreciate your positive feedback and are happy we were able to exceed your expectations. Our goal here is to strive to give every guest an excellent experience and I am happy we achieved our stated goal. Thank you also for your nice comments regarding...

New Jersey
Reviewed 3 weeks ago

Our 2 nd trip here (2/25/17)-The hotel was filled to capacity and over crowded. It seem there was a Groupon and everyone took advantage. The rooms were decent and clean but that`s where any positive feedback ends.The hallways were crowded with children running up and down the hallways all night. Doors were slamming well after midnight. It seems that some...

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Helpful?
Thank TomQuinlan19
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to respond about your recent stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive from our guests are taken...

Mt. Cook Village, New Zealand
Reviewed 3 weeks ago

First class organization. Staff went above and beyond to make this event special. Food, service, accommodations and friendliness were incredible. Highly recommend having any event at Hotel ML. as it is a first class organization run by Mr. Jeff Marshall.

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Helpful?
Thank wmulvihill
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to respond about your recent stay with us. We really appreciate your feedback. We take pride in the level of service we provide and are happy you enjoyed your stay with us. We will look forward to your return in the future.

Lake View, New York
Reviewed 4 weeks ago

I don't even know where to begin...this place is way over priced! After a 7 hour drive I couldn't wait to relax but when I opened the door to our Room(251) that all went out the window! From the broken dirty furniture to the drippings and stains of who knows what on the walls I started to have a panick...

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Thank Ioann4
thehotelml, Public Relations Manager at The Hotel ML, responded to this review

We truly have a unique facility that provides a great opportunity for family and friends to have fun and spend quality time together. Unfortunately, during your visit we failed to meet your expectations and for that I am sincerely sorry and would like to apologize.

York, United Kingdom
Reviewed 4 weeks ago

We came with cautious optimism, based on some recent reviews. After visiting, I think many people are overly critical. The room was completely satisfactory, everything within it functioned well and it didn't present as old or worn in any way. The waterpark was great for our group of kids, aged 1-7. They are extremely strict with the height requirements and...

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Helpful?
Thank leverageracing
thehotelml, Public Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to respond about your recent stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive from our guests are taken...

New York City, New York
Reviewed 9 February 2017

We wanted to visit Philadelphia but could not find a hotel in the budget so we stayed in The Hotel ML in Mt. Laurel. The hotel was nice, so was the room. They have a water park for the children. They also have very nice meeting rooms and banquet halls. The restaurant food was great and it's very close to...

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Helpful?
Thank Bjackman
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to respond about your recent stay with us. We really appreciate your feedback. We take pride in the level of service we provide and are happy you enjoyed your stay with us. We will look forward to your return in the future.

Milford, Pennsylvania
Reviewed 1 February 2017

We booked a room here for my son to use the water park and the next day we were going to The Franklin Institute in Philadelphia. First of all, we pulled in the lot on a saturday afternoon and there was absolutely no parking. I understand this is due to water park birthday parties etc, but there needs to be...

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Helpful?
1Thank lilliedale
thehotelml, Guest Relations Manager at The Hotel ML, responded to this review

Thank you for taking the time to respond about your recent stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive from our guests are taken...

143 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel ML offers an exciting new hotel concept focused on providing unparalleled customer service in a warm and welcoming environment. Formerly the Mt. Laurel Marriott. ... more   less 

Additional Information about The Hotel ML

Address: 915 Route 73, Mount Laurel, NJ 08054 (Formerly Marriott Mount Laurel)
Region: United States > New Jersey > Mount Laurel
Price Range: RM417 - RM997 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hotel ML 3.5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Marriott Mount Laurel
Mount Laurel Marriott
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel ML staff and other travellers.
10 questions
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East Patchogue
1 month ago
East Patchogue
1 month ago
Collingswood, New Jersey
7 months ago
NEW YORK, United States

See all questions (10)

Questions? Get answers from The Hotel ML staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perfect for kids not for couples”
 of 5 bubbles nottien, 19 Mar 2017 | Read review
“Request a room in the upper level floors”
 of 5 bubbles Ioann4, 21 Feb 2017 | Read review
“Lower floors have access to the outdoor pool,”
 of 5 bubbles Bjackman, 8 Feb 2017 | Read review
“Don't stay here! There are many other options in the area!”
 of 5 bubbles jessicasmith5131, 16 Jan 2017 | Read review
“Rooms on the first floor are the closest to the water park”
 of 5 bubbles mmvelasquez, 14 Jan 2017 | Read review
5 of 5