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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place

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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
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62 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
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Showing 61: English reviews
Reviewed 5 July 2016

i loved it, for the price i payed. i got a full house. kitchen, w/a stove. had i known that i would have cooked when i was there versus spending food at dennys in camden which was and wasnt worth the travels late night. but overall on the room i was extremely impressed on the cleanness, and comfort. 100/10. another...

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Helpful?
Thank Kavon M
Manager_11525, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your clean, comfortable room. As well, I'm happy to know that you enjoyed your fully equipped kitchen. Still, I apologize for the odor issue you encountered. I will be reviewing your comments with our housekeeping staff to ensure this is properly...

Reviewed 11 June 2016 via mobile

Recently our family was displaced due to habitability issues with our home. The general manager and staff were simply amazing, to say the least. They were compassionate, caring, and understanding to our situation and finances. Its rare now a days for people to go above and beyond however at the Extended stay they did just that. I can not thank...

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Thank JennyfuRose
Manager_11525, Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review

Thank you for taking the time to write such a wonderful review of your stay. I am glad to hear that you were pleased with the level of service provided to you by our team. As well, I'm happy that the cleanliness of your room met your expectations. I will be sure to share your kind remarks with our entire...

Raleigh, North Carolina
Reviewed 15 April 2016

I have visited the hotel twice and the staff is courteous and pleasant to deal with. It is also very reasonably priced. They accommodated my early check in with no problems. The hotel is in a business district but close to a major highway and lots of restaurants around.

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Thank bloomie11
Manager_11525, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review

Thank you so much for sharing your experience with us. We are truly happy that you enjoyed your stay and that we were able to accommodate your needs with our reasonable rates! I’m so proud of our staff for providing you with professional customer service. Thank you again for posting your review. I do hope that you will return to...

New Lisbon
Reviewed 25 March 2016 via mobile

Never heard of Extended Stay until recently. Came up to visit family and decided to try them out. Nice place, reasonable price, and very accommodating . It would be a lot better they had a better tv selection but hey, no complaints here. We will be back!

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Thank Jason B
Manager_11525, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review

Thank you so much for sharing your experience with us. It’s great to read that we were able to exceed your expectations and accommodate your needs with a comfortable stay. I’m thrilled that you found our hotel to be a good value! Thank you again for your review. We look forward to seeing you in the future, should your travels...

Spokane
Reviewed 11 February 2016

Had the pleasure of spending two months in the Mt. Laurel are on business in January and February. I have stayed in many of the ESA properties all across the country and not all have been a great experience! I found the Pacilli Place location to be the exception. The room was twice the size of other ESA properties, clean,...

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Thank Robert S
Manager_11525, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the...

Willingboro, New Jersey
Reviewed 6 January 2016 via mobile

Every time I come here I always feel welcomed. The staff has changed some but everyone is very friendly and the rooms are nice and inexpensive. They could get more TV channels and an ice machine, but all in all, comfortable and convenient stay!

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Thank Keisha S
Manager_11525, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Charlotte, North Carolina, United States
Reviewed 28 December 2015

I checked in to the hotel on a Friday, had a problem when I woke up on Saturday and got the run around from the staff until Monday! So when entering the room, it is very clean and well kept. But after about an hour after waking up on Saturday morning I started to realize I was getting bit. I...

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2Thank Jannie F
Manager_11525, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. We would also like to apologize for the confusion...

Atlantic City, New Jersey
Reviewed 10 October 2015 via mobile

This hotel has a nice clean outside to it. The front desk staff member was also really nice. The room itself was nice and spacious as well. The vending machines were well stocked and they had fliers and brochures for the surrounding states. The room was clean except for the microwave, which was not cleaned. And there was a lot...

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Helpful?
Thank James D
Manager_11525, General Manager at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies for the cleanliness issues you experienced. I will use your comments as a training tool to coach our housekeeping staff to ensure you experience is not repeated. Still, I am glad that you enjoyed our friendly customer service and reasonable rates. Thank you again for...

Brownsburg, Indiana
Reviewed 24 July 2015

I had to come to the area for a last minute trip. The rates were decent and the service was great! The staff was very kind to my family and I. This hotel has a great location and was easy to find. Beds were very comfortable as well.

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1Thank mandapanda1979
Reviewed 29 June 2015 via mobile

This hotel was very nice. We stayed in room 114 which after looking at the layout we discovered was one of the larger rooms in the hotel. Everything was very clean, no odd odors or stains anywhere. The staff was attentive. The grab and go breakfast was minimal and almost empty both days we were there before 9am but there...

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Thank eg1192

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Near Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place

Address: 500 Diemer Drive, Mount Laurel, NJ 08054
Region: United States > New Jersey > Mount Laurel
Price Range: RM361 - RM590 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Mount Laurel Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place staff and other travellers.
1 question
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Manalapan, NJ
over a year ago

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Questions? Get answers from Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
RandallScot, 8 Jan 2017 | Read review
“Top floor !!!! Noise”
FamilyTime23, 3 Jan 2017 | Read review
“always in advance reservations.”
  • Check-Out time.
kavonm2016, 4 Jul 2016 | Read review
“All the same.”
546carolp, 16 Jun 2015 | Read review
“btw Our room wan't renovated in spite of what the description said.”
mamacox5, 10 Apr 2015 | Read review
5 of 5