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Residence Inn Neptune at Gateway Centre

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Residence Inn Neptune at Gateway Centre
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184 Reviews from our TripAdvisor Community

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Showing 179: English reviews
West Chester, Pennsylvania
Reviewed 26 February 2015

I believe this has become my all time favorite place to stay. Traveling is a big part of my job, so I've become accustomed to the idea of being slightly off balance when I am on the road. My territory changed fairly recently (six months), and I've been staying at this hotel two or three times a month. The staff...

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Helpful?
1Thank MelBeSe S
RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

It is a pleasure to hear your stay with us was almost like being home. The staffs takes pride in warmly welcoming our guests and ensure they can be productive when on the road. Thank you for staying with us and hope to see you again soon.

Dalton, Massachusetts
Reviewed 17 February 2015

We needed a room on a short notice. We were staying very close by at a Hampton Inn, slightly lower cost but such a disappointment we decided we had to check out and find a better place for our last night. We are now sorry we did not spend all three nights at this Residence Inn. The staff at registration...

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Helpful?
Thank JJB105
RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thank you for taking the time to recognize Gina; she is a true asset to our hotel. It’s always a pleasure to hear from our guests and how our staff welcomed you into our home. We look forward to seeing you again.

Mahopac, New York
Reviewed 30 January 2015

I stayed here with a friend and our kids after a show at Count Basey theatre. It was an easy hotel to find, was very clean and the staff friendly and helpful. The room was clean but the shower in the one bathroom did not drain properly and was not as clean as I would expect at a hotel. The...

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Helpful?
Thank ColleenTrig
RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thank you for staying with us and taking the time to share your experience. Our staff enjoys interacting with our guests to ensure they have a delightful stay. I apologize for the bathroom cleanliness issue and I hope you visit us again.

Bethel, Connecticut
Reviewed 28 January 2015

This hotel is a nice place to stay right off the Garden State Parkway, and close enough to Red Bank & Belmar for any kind of night time activity, restaurants etc. A Residence Inn is nice because you have a usable suite as your room. It has ample room with a full size fridge, micro, dishwasher, and has pots pans...

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Helpful?
Thank Jack F
John S, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thanks for a great review, your description of services and amenities are spot on. Feedback is so important in the hospitality industry and we only can improve by hearing from our guest on what is working or where we need improvement. I will share your comments with the staff and we all look forward to your return.

Sterling, Virginia
Reviewed 2 January 2015

We stayed here for 3 nights over the Christmas holiday. The facility and room was very clean and fairly updated. We were in a king room and had a full kitchen - only used the microwave to heat water, but it seems well equipped if you wanted to cook a full meal. We didn't eat breakfast here, due to family...

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Helpful?
Thank KVM0716
RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thank you for staying with us during your recent visit to the area. The staff strives to make our guests feel as if they are welcoming them into their own homes. Please come see us again and take the time to join us for breakfast.

New Jersey
Reviewed 31 December 2014

We flew up from Florida on Dec. 22 and stayed here for a week to see family in NJ. This was very close to where the family lived so it was very convenient. I am a Travel Agent so maybe I am a little fussy, as is my wife. We got a 2 room suite as our 20 year old...

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Helpful?
Thank peteyp97
RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

It was a pleasure to hear you enjoyed your stay with us while visiting your family. I’m glad you were able to enjoy our breakfast and evening social. Thank you for staying with us and hope you make visiting us an annual event.

chicago
Reviewed 29 December 2014

My family of 4 stayed here in a 2 bedroom suite for 2 days. The associates, were all extremely pleasant and professional. The gentleman in the breakfast area was really working hard and it was unfortunate that a lot of the guests did not clean up after themselves so he had more than he could handle. The location was within...

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Thank E M
RINeptune, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

It's a pleasure to hear you enjoyed your stay with us. Thank you for taking the time to review the hotel and I will share your comments with the gentleman in the restaurant, we look forward to you joining us again.

Bronx, New York
Reviewed 1 December 2014

We enjoyed our stay at this hotel. The complimentary breakfast was nice with good choices. The evening "dinner" not so great. They would be better with snacks and soft drinks/coffee/ tea. The dining area and lobby was cold unless you were right near fireplace. The room (we had fireplace) was clean and spacious, but configuration off. While lying down, only...

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Helpful?
Thank CWHintheBronx
John S, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thanks taking time out to share your experience, I will certainly pass on your compliments to the staff. Your suggestions for the reposition of the TV are very useful and I will look into a solution. In 2015 the Residence Inn Hotels as a brand will be enhancing our social offerings and this is certainly from listening to our guest....

Ocean city
Reviewed 25 September 2014 via mobile

After the disastrous experience I had with the Tinton Falls location just a few miles away, I decided to try this Neptune location and very happy that I did! Just by calling a few days prior, I was able to book a room on Labor Day weekend using my rewards voucher without any problems. The room was new and clean...

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Helpful?
1Thank PizzaMavin
John S, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Thanks for taking time out to give us a wonderful review. We are very happy than we were able to meet your needs and expectations. We are so looking forward to hosting your family during the Thanksgiving holidays, please book early because your review may just have created additional demand. (Smiles) Thanks again and look forward to seeing you soon.

New Haven, Connecticut
Reviewed 3 September 2014

We have stayed at this property numerous times as we have family in the area. This trip included a visit to Great Adventure. It is in a wonderful location. It was not only just a short drive from Great Adventure but outlet shopping is just a stones throw away and the charming ocean front village of Ocean Grove is a...

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Thank Jan S
RI_Neptune_GM, General Manager at Residence Inn Neptune at Gateway Centre, responded to this review

Six Flags! Ocean Grove! Outlet Shopping! Recently completed renovations in March 2014 have added new amenities including a fire pit on the back patio. We appreciate your return visit and hope you come see us again soon! Sincerely - Abby Kushner, General Manager.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Neptune at Gateway Centre

Address: 230 Jumping Brook Rd, Neptune, NJ 07753-3186
Region: United States > New Jersey > Neptune
Price Range: RM567 - RM1,545 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Neptune at Gateway Centre 3*
Number of rooms: 100
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Also Known As:
Residence Inn Neptune At Gateway Centre Hotel Neptune
Neptune Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Neptune at Gateway Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very close to the Jersey Shore Premium Outlets.”
 of 5 bubbles BigBro2012, 14 Feb 2017 | Read review
“take advantage of the breakfast buffet”
 of 5 bubbles mal, 16 Aug 2016 | Read review
“suites with the kitchen!”
 of 5 bubbles nakdaddy01, 25 Jul 2016 | Read review
“Stay in an upstairs room. We were on the bottom floor, and kids were running around above us.”
 of 5 bubbles DuckySue, 16 Jul 2016 | Read review
“Maybe ask for a room away from the pet friendly rooms”
 of 5 bubbles O642ADkevinm, 5 Jul 2016 | Read review
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