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Extended Stay America - Ramsey - Upper Saddle River

Expedia.comUS$119*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Extended Stay America - Ramsey - Upper Saddle River
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79 Reviews from our TripAdvisor Community

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Showing 78: English reviews
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Reviewed 4 days ago NEWvia mobile

As always for the past 2 1/2 years I have always gone with Extended Stay America. This one in particular set the standards high and exceeded them. Towards the end, i was having trouble with business things. They gave me support that was unimaginable for a hotel to do it. Completely worth the stay, friendly staff, and friendly housekeeping. All...

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Helpful?
Thank Teijo W
00esa, General Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

Teijo, thank you for your loyalty towards our brand and for choosing to stay at Extended Stay America - Ramsey - Upper Saddle River. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations, and reviews like yours make it all worthwhile. We look forward to welcoming you...

Mahwah, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 10 March 2017

We stayed here while we had some work done on our house. There was plenty of space for our family, the room was very clean and the staff was super friendly. Kitchen area was great for us and they had all the plates and silverware available for us. Highly recommend!

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Helpful?
Thank polly2851
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you would recommend our hotel based on the suitable room accommodation and excellent customer service you received. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 2 weeks ago via mobile

Sheets were disgusting, and they had cockroaches!! Don't go here! Staff was friendly but just very dirty which is unfortunate. But even when we called to get our sheets changed they said they would be right on it, they never came. Front desk eventually gave us clean sheets after complaining a second time and had to change sheets myself

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Helpful?
Thank Ruth C
00esa, General Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

Ruth, we sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we truly regret. We are working with our housekeeping team to reiterate the importance of our daily checklists to make...

Jersey City, New Jersey
Reviewed 14 April 2017 via mobile

I work close by and whenever the roads get bad with the snow I like to play it safe and stay here. Trevor is so friendly and makes sure I have everything I need weather it's a smoking room, ash tray or phone charger. He always calls to ask how everything is and if I need anything else. Very professional...

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Helpful?
Thank snwbrd427
Manager_11525, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

Thank you for sharing your comments. It is good to know you received excellent customer service from our staff, that your room was clean to your expectations, and you valued the fully equipped kitchen during your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our...

Reviewed 21 March 2017

People there were great. Friendly to people as well as pets, Made sure stay was enjoyable. Breakfast in morning was a great perk! Will return. Clean and dependable. Will certainly recommend to family and friends

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Thank Dominick R
Manager_11525, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

I want to thank you for taking the time to post a review of your stay. It is good to know you valued your comfortable accommodations and that you would recommend our hotel to others based on your positive stay. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay...

Fort Lauderdale, Florida
Reviewed 15 March 2017

Had a great time! Convenient to bus or train to NYC. The manager, Brian, and his staff were friendly and the room was clean and well cared for. Good restaurants in the area. I would visit this hotel again.

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Helpful?
Thank bsmith1232017
Manager_11525, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

It is so rewarding to read that you had a positive stay with us. Thank you for your comments. We are pleased to read you felt our hotel was convenient to the area and that our staff provided you with excellent customer service. Thank you again for your kind words. The staff and I would love to provide you with...

Ramsey, New Jersey
Reviewed 14 March 2017

Great room, very clean. The help here is excellent. Breakfast in the morning is a good feature. Laundry on facilities. Maid service is excellent & they do a good job cleaning the room. Been here for over 10 months.

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Helpful?
Thank notell1234
Manager_11525, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

Your feedback is important. Thank you for sharing. I am glad to see you are receiving excellent accommodations and service while staying at our hotel. We will strive to continue to make sure guests are having excellent experiences. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to...

Ramsey, New Jersey
Reviewed 10 March 2017

My boyfriend and I live stay here A LOT because it's close to our jobs. We started staying here because we needed an inexpensive place to stay for a few weeks. We were treated so well by the staff that this is the hotel we continue to use. We are greeted by our first names by every single staff member...

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Thank KA31589
Pompano Beach, Florida
Reviewed 9 March 2017

We stayed here for a long weekend and thoroughly enjoyed our stay. The room was very clean and having a kitchen for breakfast and light meals was very convenient. The coffee and hot chocolate that are available in the morning is a great way to start your day. The manager, Brian, and his entire staff were friendly, helpful, and always...

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Helpful?
Thank stxvac
Manager_11525, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

The team and I appreciate your remarks. I'm thrilled to read your positive comments regarding your comfortable room accommodation and the excellent customer service you received from our staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Chestertown, New York
Reviewed 26 February 2017 via mobile

We were traveling from upstate ny and needed a place to stay. Traveling with children can be a trying experience. However everyone at Extended Stay went out of their way to help us relax. The room was clean and the service was great. We will be back.

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Helpful?
Thank invertedschool
Manager_11525, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

We appreciate you taking the time to share your experience. I am more than pleased to read you had an excellent stay with us and that your room accommodations were comfortable for you and your family. Thank you for your amazing review of our property. We are delighted to know you were pleased with your stay.

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04/06/2017 05/06/2017
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Near Extended Stay America - Ramsey - Upper Saddle River

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about Extended Stay America - Ramsey - Upper Saddle River

Address: 112 State Rt 17, Ramsey, NJ 07446-2621
Region: United States > New Jersey > Ramsey
Price Range: RM450 - RM593 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Ramsey - Upper Saddle River 2.5*
Number of rooms: 101
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Also Known As:
Extended Stay Ramsey
Extended Stay America Ramsey
Ramsey Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Ramsey - Upper Saddle River staff and other travellers.
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Questions? Get answers from Extended Stay America - Ramsey - Upper Saddle River staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seemed accomadating”
dominickr4, 21 Mar 2017 | Read review
“Check room before paying”
MadhaviJalu, 3 Nov 2016 | Read review
“I was told 3rd floor was "smoking" but "no smoking" did not seem to be enforced on the first floor. .”
MargueriteH556, 20 Oct 2016 | Read review
“In the back away from rt 17”
OliviaHayward, 5 Sep 2016 | Read review
“Middle number rooms are close to the elevator which is right across from the front desk.”
512damienj, 20 Aug 2016 | Read review
5 of 5
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US$119* /night
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Prices are for 1 room, 2 adults
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