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BEST WESTERN the Inn at Ramsey

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366 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN the Inn at Ramsey
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Showing 344: English reviews
Virginia Beach, Virginia
Reviewed 9 September 2016

An excellent stay guaranteed , nice ,helpful and polite staff clean rooms ,great breakfast , perfect location. good for business or couples or when travelling with family or friends a comfortable enjoyable stay is definitely assured the staff is great I would like to come back and stay with this hotel when I come back to this area.

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Helpful?
1Thank Prasad L
General M, Manager at BEST WESTERN the Inn at Ramsey, responded to this review

We highly appreciate your review ,the management and staff look forward to your next visit in order to provide you with memorable experience.Thank you very much.

Warren, Rhode Island
Reviewed 1 September 2016

I recently stayed at this Best Western which I first stayed at last year. I liked the rooms and whirlpool tub and rates are reasonable. Not much has changed since last year except they have rental cars (national) available in lobby. When I checked in after 10pm, the older middle eastern male seemed flustered, as several people showed up, and...

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Helpful?
1Thank Mike M
Reviewed 6 August 2016 via mobile

Stayed here because we were in town for a family wedding. The night we came the room was not cleaned. The front desk helped to get us another room eventually. Very shady people staying here. Not family friendly. First floor of hotel seemed ok but good god the second floor was slanted and looked like a horror movie. The room...

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Helpful?
Thank Faizer
General M, Manager at BEST WESTERN the Inn at Ramsey, responded to this review

Thank for choosing our hotel to stay .Sorry not to met your standards .We apologize for the inconvenience.We would try to work on the tips you have provided.

Lanham, Maryland
Reviewed 3 August 2016

While the room was nice there is not much else good to say about the stay. Minimal security while located on a major road. Homeless people sleeping in cars in the back parking lot. Automatic locking entrance door did not work. Breakfast would have been better across the street. Staff seemed to be just putting in time. The hotel is...

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Helpful?
Thank Frank I
General M, Manager at BEST WESTERN the Inn at Ramsey, responded to this review

Thank you very much for giving us an opportunity to serve you. instead of other best westerns and other hotels you chose us to stay with.We appreciate the fact that you liked the room .We wish to point out that there were never a security issue at this property.The parking lot is used by the hotel and the restaurant,may be...

Bardona, United States
Reviewed 20 July 2016

Stayed at this hotel 625&26, on 6/25 found roached in the room evening desk clerk was no help called next day and spoke to manager he said he'd comp the room, when i checked out Sunday morning they changed thier story and only gave me a 25% discount. I will never stay here again, roaches are unexceptable and after they...

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Helpful?
Thank Maureen S
General M, Manager at BEST WESTERN the Inn at Ramsey, responded to this review

Thank you for staying with us and we appreciate your business.In cases like those of yours we try to give alternate room after taking care of the room, if the problem was brought to the notice of front desk.However,if there was some delay in communicating the problem then we offer some discount but not comp the room.We do apologize for...

Reviewed 18 July 2016

The dogs were barking all night . Did not get any sleep , front clerk did nothing to resolve the issue, When calling the front desk to complain the only thing you got was a voice mail and how the Manager was going to get back to you, The breakfast was cold and no dishes but paper. There was no...

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Thank 766catalinai
General M, Manager at BEST WESTERN the Inn at Ramsey, responded to this review

We allow pets at our property and it is the first duty of the owner of the pet to to take care of their pets.If the guest fails in that then the front desk makes a friendly request to them which we did.When the hotel is full and too many people accessing the breakfast place at the same time,there is...

Reviewed 14 July 2016

On June 11, I booked a last minute flight and hotel room for June 12 for a friend's funeral. When I arrived in New Jersey the next day, I realized it was more preferable for me to be in Hoboken instead of Ramsey. I called the hotel when I was supposed to check in and asked if I was able...

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Helpful?
Thank Mike R
Miami, United States
Reviewed 12 July 2016

The Lobby was Never, not once throughout my 7 day stay at the Hotel, properly stocked with coffee cups, creamer, sweeteners, etc. I Upgraded my room to a Jacuzzi Room, the Jacuzzi was disgustingly dirty and didn't work properly, Maintenance had to come to fix it. We were told we would be given a 40% discount off for 2 days,...

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Helpful?
Thank Galina H
General M, Manager at BEST WESTERN the Inn at Ramsey, responded to this review

We apologize for the inconvenience and in some instances which are not a fault of nobody called " vis majure " or act of god or circumstance beyond our control ,the city pipe gasket gave up but still we fixed it and it took some time as it was to be coordinated from different departments of city.We understand that it...

San Francisco, California
Reviewed 10 July 2016 via mobile

We stayed here for one night. Carpet in room was wet - signs were everywhere about wet - no mention during booking - and room smelled. Night manager was very prompt and moved us to a different room - promised to discount our room. Morning manager acted like nothing had happened. And only grudgingly discounted our room. And we have...

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Helpful?
Thank AJAhearn
General M, Manager at BEST WESTERN the Inn at Ramsey, responded to this review

Thanks for giving us an opportunity to serve you again.We do our carpets shampooed by professional carpet cleaners peridically and they put notices that the carpet is wet.We fully agree with it and we did not have an issue with it from most of our guests.If a guest is not happy about it or the carpet is not fully dry...

ramsey, United States
Reviewed 8 July 2016

bathroom light over mirror took long time to turn on, shower tiles were all broken and not secured to shower floor, they came apart and stuck to my feet, no sincere apology from staff, had to ask for wifi password, for my welcome bag, what time was breakfast. no info provided (wifi /checkout/breakfast etc) placed in handicap room towards front...

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Helpful?
Thank Michel L
General M, Manager at BEST WESTERN the Inn at Ramsey, responded to this review

The Management and staff sincerely apologize for the inconvenience and the bad experience you had in the room.In spite of best of our efforts we do come across with certain maintenance issues and we request all our guests to bring it to the notice of front desk so that they can take corrective action such as moving to a different...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Free Breakfast
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Hotel Entrance exterior ... more   less 

Additional Information about BEST WESTERN the Inn at Ramsey

Address: 1315 State Rt 17, Ramsey, NJ 07446-2814
Region: United States > New Jersey > Ramsey
Price Range: RM426 - RM554 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN the Inn at Ramsey 3*
Number of rooms: 80
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Also Known As:
Best Western The Inn At Ramsey Hotel Ramsey
Best Western Ramsey
Ramsey Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN the Inn at Ramsey staff and other travellers.
4 questions
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Hightstown, New Jersey
4 months ago
Washingtonville, New York

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Questions? Get answers from BEST WESTERN the Inn at Ramsey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Easily accessible for New York.”
 of 5 bubbles mankaur1111, 6 Nov 2016 | Read review
“Best on 2 nd floor rooms.”
 of 5 bubbles patelhitesh56, 3 Nov 2016 | Read review
“Rooms on second floor.”
 of 5 bubbles ptlspna1, 4 Oct 2016 | Read review
“roaches don't stay here”
 of 5 bubbles maureens198, 19 Jul 2016 | Read review
“Just for fun try the slanted rooms on the second floor.”
 of 5 bubbles diningdetective2015, 30 Jun 2016 | Read review
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