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Hilton Garden Inn Ridgefield Park

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Hilton Garden Inn Ridgefield Park
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549 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Ridgefield Park
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Showing 508: English reviews
Reviewed 13 May 2016

Horrible experience, unprofessional and unreliable service! After booking, confirming numerous times, signing a contract and leaving a deposit for the rental of one of their rooms, they say we can no longer have my daughter's 1st birthday party because they double booked the room. The director of sales, which is the same person I reserved and spoke to many times...

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Helpful?
1Thank Christine D
Long Island, New York
Reviewed 10 May 2016 via mobile

My Wedding memories started at this hotel, the Hilton Garden Inn. From the day I started my wedding prep, organizing my rehearsal dinner and wedding day details, the customer service at front desk and Sales Director service were the ultimate decision to choose this place as my priority in my To Do's List. The best part is the wedding package...

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Helpful?
Thank LissH31
Accokeek, Maryland
Reviewed 9 May 2016 via mobile

I chose this hotel because it was reasonably priced and the parking was free. Check in was smooth, and the room was very nice. I love that you can adjust the softness/firmness in the bed! The room was very clean and neat! I was in room 218 and the view here is horrible, but I didn't come to look out...

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Helpful?
Thank Patrice M
Maurice A, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear Patrice, Thank you! We appreciate your feedback. We will address the window covering in 218 to avoid this issue again. We delighted you enjoyed our adjustable beds to suit your comfort. We will look into Room Service hours to see if stay open later will work. Once again Thank you. Maurice Alfaro

nyc
Reviewed 8 May 2016 via mobile

We have been Hilton Honors members for many years. For the first time we had a very disappointing experience. This HiltonGarden Inn in Ridgefield, NJ is in dire need of expert management. The staff is incapable of performing due to lack of experience and comprehension of the English language. Our stay ends tomorrow and we can't wait to leave after...

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Helpful?
Thank carioca11
Maurice A, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear Carioca11 Thank you for your feedback on your recent stay, We are all disappointed that we failed to meet your expectation. I have shared you're experienced with the staff and requested an immediate action on all the items mention above. I can assure you that this is not the norm but the exception. In fact, we rank extremely high...

Woodbridge
Reviewed 6 May 2016

I have stayed here several times. The hotel is consistently clean and staff is friendly and helpful. I recommend staying here if you are going into NYC. The NJ Transit bus stop is across the parking lot in front of the hotel and conveniently takes you to the Port Authority in NYC. The front desk staff provides a paper with...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Amy T
Maurice A, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear Amy Thank you very much for choosing us for your hotel needs. We are delighted that you found the access to NYC from our property conveniently, and my front desk staff was able to provide you with all the information needed to get to NY and back. once again Thank you! Maurice Alfaro

Richmond, United States
Reviewed 4 May 2016

We were in town for quick trip. We stayed 2 nights and didn't have any problems. The hotel is right off the highway which was perfect for us as we don't know the area. If you are a light sleeper, you may want to get a room on the opposite of the hotel if the cars zipping by on the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Nejla C
Maurice A, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear Nejla, Thank you very much! Also thank you for the mention our location just minutes from NYC, next to a movie theater. Our F&B staff, and Front Desk who is always making sure all our guests are well attended to. Once again thank you for staying with us. Maurice Alfaro

Cranston, RI, United States
Reviewed 3 May 2016

Hotel is conveniently located and provides an excellent value. Very clean and staff is very friendly. Would stay there again, if in the area. It has a place to have a drink and a dinner, if you do not want to go out, swimming pool and gym. Very clean and quiet place.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Boris S
Maurice A, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear Boris, Thank you very much! Also thank you for the mention of some of the amenities we offered. Our location just minutes from NYC. Our F&B staff, who is always creating exciting new menu items. Our indoor heated pool is also a great way just to relax. Once again thank you for staying with us. Maurice Alfaro

Cherry Hill, New Jersey
Reviewed 3 May 2016

I stayed at this location prior to cruising out of the Manhattan Cruise Port. While the hotel was clean, comfortable, and convenient, there were several issues that are pretty important. First the good stuff: -Beds were very comfortable and would have made for a great nights sleep if not for issues I'll mention below -Our room and the lobby area...

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1Thank emdur2
Maurice A, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Thank you for your feedback on your recent stay, We are all disappointed that the block out drapes failed to provide you with the privacy you expected. We have corrected the window covering, so the next guest won't experienced the same. We are delighted that you enjoyed the convenience of our Park and Cruise package. We have received a lot...

Rhode Island
Reviewed 2 May 2016

We needed a hotel near Leonia. This was a very good value. HHonors gives u same rate as AAA, or AARP. Seems isolated location in industrial park , BUT... Location next to a park GREAT for walking or for children. Location provides easy on off route 95. Quick cAr access to Manhattan (under 8 minutes) Hotel is relatively new. Modern....

Review collected in partnership with Hilton Garden Inn
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Thank D5937WNcharless
Maurice A, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear D5937WNcharless, Thank you for taking the time to provide your feedback. We are delighted that you enjoy walking in Overpeck Pack that is minutes from the hotel. In the warmer months, they host great activities and concerts. Also thank you for mentioning how easy it's getting to New York City from our property. We also have a bus stop...

New York City, New York
Reviewed 30 April 2016

Beds were a little hard but I am familiar with the Hilton Garden Inn and prefer to stay for the value overall. Ive stayed at the HGI in Virginia, NJ and CT. Very consistent experience and you can't go wrong.

Review collected in partnership with Hilton Garden Inn
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Thank danieltL7100WT

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the brand new Hilton Garden Inn Ridgefield Park located directly off of I-95 (New Jersey Turnpike) at exit 68. We are close to the places where you need to be - New York City is 5 miles away, the meadowlands, shopping, and catering halls. When you’re in town for a meeting, wedding or any special occasion, look no further stay with us, and let us exceed your expectations. ... more   less 

Additional Information about Hilton Garden Inn Ridgefield Park

Address: 70 Challenger Road, Ridgefield Park, NJ 07660
Region: United States > New Jersey > Ridgefield Park
Price Range: RM542 - RM1,013 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ridgefield Park 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hilton Garden Inn Ridgefield Park Hotel Ridgefield Park
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Ridgefield Park staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Ridgefield Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No good view because there is no scenery”
 of 5 bubbles 213chinaj, 20 Feb 2017 | Read review
“Try to get a room away from the interstate.”
 of 5 bubbles JKfromPA, 9 Oct 2016 | Read review
“Although rooms face north & south they do pickup passing freeway noises.”
 of 5 bubbles kevink650, 1 Oct 2016 | Read review
“Ask for a room with a sleep number bed.”
 of 5 bubbles dppl1535, 14 Sep 2016 | Read review
“I like room closer to elevator”
 of 5 bubbles 802robinf, 6 Jun 2016 | Read review
5 of 5