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All reviewstop floorsky restaurantcardio machinesnice hotelfitness centerfront deskrooms are greatfull length mirrorinternet speedthe ac unitmajor highwayonly stayed one nightnorthern njstar hotelhotel restaurantwould stay here againchoose this hotel
Visited the sky lounge with some of my friends on a Saturday night, had never been there in years, pleasant surprise, shame place was empty because it is set up so nice. we sat by the window in very comfy chairs and enjoyed the night....More
The hotel is very nice and the staff are very friendly. Besides it has this unique architect. The rooms are clean and there is a sky lounge on the 12 th floor which is nice and make room service. Highly recommend it.
2 Thank MohdBarouqa
Response from Ravi D, Director of Sales at Crowne Plaza - Saddle BrookResponded 3 January 2018
Thank you so much. Very nice to hear that you appreciate the architect of our building. We do our best to please everyone's stay here at The Crowne Plaza Saddle Brook, NJ. We hope to have the pleasure of your company in the future.
First of all, the staff were super nice and very accommodating. We booked two rooms, one disabled room for my 85 year old mother and one regular room for my hubby and me. Both rooms were beautifully appointed, heating worked well, great coffee maker, nice...More
1 Thank mwooduk
Response from Jerre T, General Manager at Crowne Plaza - Saddle BrookResponded 1 week ago
Thank you for taking the time to share your recent experience at the Crowne Plaza Saddlebrook, NJ. Please accept our sincerest apologies for your less-than-satisfactory check-in. We constantly strive to improve our service and guest experience and your valuable comments are much appreciated.
Do not stay at this hotel they are not accommodating to business travelers and their unexpected circumstances.
Weather caused my flight to be canceled can they refused to refund deposit.
I asked to discuss with general manager and just got the run around, I told...More
Response from Jerre T, Reputation Management at Crowne Plaza - Saddle BrookResponded 3 weeks ago
Thank you for taking the time to write a review of our hotel. I want to extend my sincere apologies for the inconvenience you encountered with your flight being cancelled. We do have a standard policy for cancellation which is within a 24...More
The hotel has a very convenient location, close to George Washington bridge.
The condition of the hotel is very good but your comfort always depends on your neighbours. That is a pity that hotel accepts pets. The acoustics of barking dog is not nice in...More
1 Thank MarcinW
Response from Jerre T, General Manager at Crowne Plaza - Saddle BrookResponded 16 March 2018
Thank you for your feedback Mr. Marcin W. If you have any issues in the future please try to request another room. I'm very sorry to hear that you had so much noise from a neighbor dog please accept my apology. Another idea may be...More