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We arrived on a hot 90 degree day and none of the 5 ice makers were functioning. No refrigerators are provided so ice was important during our 4 day stay. Seems like the a/c worked spuraticly in different places. Front desk was understaffed during the...More
2 Thank michelleO8124SA
Response from IHGService, Guest Relations Manager at Holiday Inn Somerset-BridgewaterResponded 26 July 2016
Thank you for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. Please accept our sincere apologies for any inconvenience caused you. We would like to follow up with you. We have sent you...More
This hotel was selected by our team to stay here. The price was great and the room was a decent size for not rally spending a lot of time in. The star was friendly but very slow to respond. There were times that no one...More
Thank Raquel R
Response from IHGService, Guest Relations Manager at Holiday Inn Somerset-BridgewaterResponded 11 July 2016
Dear Raquel R,
Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to know that the breakfast served up to...More
Tales from the Crip type of hotel. Not up to date at all. The elevator shakes once you get on. When you get off there is a bad odor all the way through the halls and rooms. Doors and furniture are out dated. Rooms were...More
1 Thank Priscilla C
Response from IHGService, Guest Relations Manager at Holiday Inn Somerset-BridgewaterResponded 10 July 2016
Dear Priscilla C,
Thank you for taking the time to share your feedback regarding our hotel. It is regretful to learn that you were not able to fully enjoy your stay for the overall state of our property fell below your expectations. We apologize for...More
Let me start by saying....
I am mainly giving this hotel three stars due to the front desk staff.
When I came to check in on a saturday afternoon at 3pm, I was told that the room which was assigned to me had not been...More
Thank Shavon P
Response from IHGService, Guest Relations Manager at Holiday Inn Somerset-BridgewaterResponded 30 June 2016
Dear Shavon P,
Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. Please accept our sincerest apology for the experience you had with the service you received and the room accommodations you had fell below your expectations. We...More
I kept hoping and wanting to give this hotel a good review. After all, at the last minute, on a busy Memorial Day weekend they had a room for me.
However, the air conditioning did not work on days that ranged about 90 degrees. The...More
1 Thank DrDMadrid_Spain
Response from IHGService, Guest Relations Manager at Holiday Inn Somerset-BridgewaterResponded 17 June 2016
Thank you for taking the time to leave us with your feedback. Allow me to apologize for any inconvenience you may have experienced due to our air conditioning system, toilet, and our breakfast options. It is truly regrettable that these have affected your...More
US$108 - US$167 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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