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Candlewood Suites Somerset

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Traveller (24)
Room & Suite (21)
Dining (1)
Overview
  • Excellent24%
  • Very good43%
  • Average15%
  • Poor7%
  • Terrible11%
Travellers talk about
“free laundry”(10 reviews)
“pleasant stay”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
Multilingual Staff
2 Star Hotel
All hotel details
Additional information
Offers from Candlewood Suites Somerset
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Hotel deals
Offers from Candlewood Suites Somerset
Special Offer: Book Direct and Save
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (90)
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10
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1 - 5 of 87 reviews
Reviewed 26 October 2017

When I checked in there was a lady in front of me who's key did not work ..... because it was programmed incorrectly. When it was my turn I was greeted as Platinum Level of the IHG club ..... well I'm actually Spire Elite ---...More

1  Thank willyf7
Response from IHGService, Guest Relations Manager at Candlewood Suites SomersetResponded 9 November 2017

Dear willyf7, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodations, however, we regret to read that in this case you feel we have fallen short of your expectations. We take comments...More

Reviewed 14 October 2017 via mobile

It started with the person at the front desk telling me I was lucky I got a room because they were booked solid. I was also informed that all the other hotels in the area were also booked. The clerk was nice enough at the...More

Thank Chris W
Reviewed 29 June 2017 via mobile

Clean and tidy. Kitchen great for families or long stays. Was great for a stopover to get to New York. Great parking and free. Hairdryer wasn't working, staff should check everything in rooms work daily. Good price. Worth the stay.

1  Thank 240vicki
Response from Cecilia Cecy V, Front Office Manager at Candlewood Suites SomersetResponded 5 July 2017

Dear 240vicki, Thank you for taking out the time and writing a review. We apologize for the hairdryer not functioning. Glad to know that overall your stay was good. Hope to see you in the near future. Thank you, Cecilia C. Operation Manager

Reviewed 24 June 2017 via mobile

Average place to stay. Have good amenities like free self laundry (you only have to buy detergent), free wifi, free parking, full kitchen and gym. No daily housekeeping but you can change towels at reception as needed. There were flaws: we had smoking free room...More

Thank Annie A
Response from Cecilia Cecy V, Front Office Manager at Candlewood Suites SomersetResponded 5 July 2017

Dear Annie A, We apologize for coming short on specific issues. But glad that your overall stay was good. Hope to see you in the near future. Thank you, Cecilia C Operation Manager

Reviewed 23 May 2017

First of all I'd like to apologize for not asking permission about the cupboard. Staff is very helpful and all services are distinct. This hotel is very clean and reasonable for business services and leisure.

Thank Wura S
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$106 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$106 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (24)
Room & Suite (21)
Dining (1)
Questions & Answers
Ask a question
jerseygirlOhio
10 December 2017|
AnswerShow all 2 answers
Response from Stephanie P | Property representative |
Hello, Thank you for your inquiry. We are a non- smoking hotel.
0
Votes
chrism07204
24 March 2017|
AnswerShow all 3 answers
Response from JulienRnd | Reviewed this property |
Maybe people who staid 1 month on this awfull place and know how it is up there
1
Vote
jazzs1013
28 July 2016|
AnswerShow all 3 answers
Response from Jie Y | Property representative |
no
0
Votes
Room Tips
"Stay away from this property"
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"Simply avoid."
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"avoid 3rd floor"
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"great quiet stay"
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