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Residence Inn Mt. Olive at International Trade Center

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Residence Inn Mt. Olive at International Trade Center
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142 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Shirley, New York
Reviewed 9 October 2016

I stayed at the Residence Inn for one night this past week. It is usually my go-to hotel in the area, so it wasn't my first visit. Overall, room was okay, but housekeeping should pay more attention to cleanliness. Found crumbs of food on the floor, couch, chairs, and near the bed, as well as an empty food wrapper under...

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Helpful?
1Thank Angela B
Joseph M, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Hello Angela, We appreciate your feedback and I am disappointed your stay was not up to our cleanliness standards. We have used this as a re-training with our housekeeping department to assure this is an isolated incident. We highly value our guests experiences and would like to offer you a complimentary stay. Please feel free to reach out to me...

Reviewed 27 September 2016 via mobile

Positives: nice sized room, comfortable bed, friendly staff, breakfast included Negatives: no room safe (important for business travellers), moldy caulking in shower, no room service, bathtub really worn for a newly renovated hotel, breakfast doesn't have real plates and bowls...just plastic...environmentally unfriendly.

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Helpful?
Thank T N
Joseph M, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Hello, I appreciate you taking the time to review the Residence Inn Mount Olive. Unfortunately we have fallen short of the service we strive to provide and I would like to apologize. We are currently working on replacing our breakfast equipment for china and glassware in efforts to be more environmentally friendly and we have shared your feedback with the...

Hoboken, New Jersey
Reviewed 14 September 2016 via mobile

I was traveling for business and was in NYC all day, arriving at this hotel at 11 PM. I was checked in (staying Tue-Fri) and was given a room all the way at the end of the hallway on the 4th floor. Didn't think much about that, but when I got into the room, all windows were open... even thou...

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Helpful?
Thank Christopher J
Joseph M, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Hello, I am truly disappointed to hear about your stay experience at our property. This occurrence should never have happened and I apologize this was your experience with us. It is always our goal to ensure our guest receive the highest quality stay during there time with us and I apologize we fell short. We are looking further into this...

Mount Juliet
Reviewed 3 September 2016 via mobile

I have stayed here several times in the past few years and they are always friendly and attentive. They serve a very nice breakfast in the mornings and Monday, Tuesday and Wednesday nights they serve snack foods and drinks.

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Helpful?
Thank DavidSMountJulietTN
General M, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Thank you for your feedback regarding your recent stay at Residence Inn Mt. Olive at International Trade Center. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!

Stanhope, New Jersey
Reviewed 24 August 2016

Hotel is nice overall. Beds & pillows are comfortable. It's nice they provide a free breakfast. The employees are for the most part friendly but there are a few who are exemplary in our opinion. First & foremost is Janice who has many duties & works very diligently at all of them. She also host a social evening 3 times...

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Helpful?
Thank joelsy2016
General M, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Joelsy2016, Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure to share your review with them.

New Jersey
Reviewed 17 August 2016 via mobile

I spent the night here with my dog and had a great stay. They were welcoming even offering dog treats to my boy when we checked in. The room was comfy and it turns out the mirrors are perfect for a Pomeranian to admire himself in! There was a miscommunication on breakfast time but the lovely lady who was cleaning...

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Helpful?
Thank Tumaini
Joseph M, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Hello, I am very pleased to hear about you positive stay experience here with us at the Residence Inn Mount Olive. I wish I could of seen the little puppy before you guys left but hopefully he enjoyed his time as much as you did! Warm Regards,

belleville,nj
Reviewed 30 July 2016 via mobile

This place is amazing! Besides the fact they took us in at our time of need , they accepted our Pets w open arms! The rooms are very nice and clean. If u need any supplies the front desk will oblige. The laundry room is clean and the pool/jacuzzi nice . They also have nice walking trails nearby for the...

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Helpful?
Thank reddhot27
Joseph M, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Hello, Thank you for kind review of our establishment. We are pleased that you enjoyed your time at our hotel and hope to serve you again in the future. Best Regards,

Lawrenceville, New Jersey
Reviewed 26 July 2016

stayed here for one night for a quick family getaway to some local attractions (land of make believe and wild west city). it was a bit pricey for a mid-week night in the summer - clearly this is geared towards business travelers. the location is in the middle of an office building complex and there is nothing in walking distance...

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Helpful?
Thank kv_and_sv
Joseph M, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Hello, Thank you for your feedback on your recent stay. We are delighted to bring bacon to the Residence Inn's new breakfast program and we are glad you enjoyed it! As well I apologize that we did not have a bigger impact on your stay as we strive to exceed all our guests expectations. I do hope your family had...

East Swanzey, New Hampshire
Reviewed 23 June 2016

The location is excellent. My first time staying at the Residence Inn - very pleasant. Friendly welcome, accommodating to the floor we wanted. Clean, neat, you could notice that the fixtures had been updated. I would have like 2 sinks in the bath area. Being 2, you have to wait. Also, the grout in the shower needs redoing or cleaning,...

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Helpful?
Thank niki446
Joseph M, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Hello, Thank you for taking the time to review our establishment. We are very pleased with the 4 star rating. We always pride ourselves on our cleanliness! Best Regards,

Somerset, New Jersey
Reviewed 18 June 2016

This hotel is very nice. location is spot on and the outside is very clean. The PM front desk clerk (Male) was not the friendliest. Was very quiet and just handed us the keys. The morning woman was a delight and very outgoing. She made sure everyone was helped. Breakfast is a typical Residence Inn breakfast but it does it's...

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Helpful?
Thank Ian M
Joseph M, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Hello, I am pleased to see your experience was positive with the Residence Inn Mount Olive, If we can do anything else to serve you please let us know! Best regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Newly-renovated Residence Inn Mount Olive offers apartment-style suites adjacent to the International Trade Center. Featuring the comforts of home, guests will enjoy spacious suites with fully-equipped kitchens, separate living/dining areas, flat-screen TVs and free WiFi. Our Mt. Olive hotel is highlighted by a new lobby that encourages our guests to socialize at our free weekday evening social or conduct impromptu work sessions at the communal table. Travelers appreciate our onsite amenities including indoor pool, 24-hour fitness center and outdoor Sport Court. Enjoy the ideal combination of location and comfort at the Residence Inn Mount Olive hotel. ... more   less 

Additional Information about Residence Inn Mt. Olive at International Trade Center

Address: 271 Continental Dr, Stanhope, NJ 07874-2657
Region: United States > New Jersey > Stanhope
Price Range: RM476 - RM902 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Mt. Olive at International Trade Center 3*
Number of rooms: 123
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Also Known As:
Residence Inn Mt. Olive At International Trade Hotel Stanhope
Residence Inn Mount Olive
Mount Olive Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Mt. Olive at International Trade Center staff and other travellers.
2 questions
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Andover, New Jersey

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Questions? Get answers from Residence Inn Mt. Olive at International Trade Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We requested top floor which seems to be quieter...”
 of 5 bubbles niki446, 22 Jun 2016 | Read review
“higher floors (e.g. 3rd or 4th floor)”
 of 5 bubbles schnauzermom05, 20 Apr 2016 | Read review
“I didnt notice any noise, you dont normally hear in a hotel..”
 of 5 bubbles MeriSmith, 17 Apr 2016 | Read review
“Ask for a two bedroom suite”
 of 5 bubbles tbooth32, 14 Dec 2015 | Read review
“Request a top floor, facing the parking lot to minimize the nearby highway noise”
 of 5 bubbles grommit, 25 Nov 2015 | Read review
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