Comfort Inn Toms River
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Avg. RM 453 /night, 1/24 - 1/25
RM 511
per night
RM 434
per night
RM 356
per night
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About
#3 of 10 hotels in Toms River
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Brand new hotel with indoor heated pool and spa, fitness center, plasma tv's & dvd players in all rooms, wireless internet and a continental breakfast with waffles.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Baggage storage
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Non-smoking hotel
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish
Location
2215 Route 37 E, Toms River, NJ 08753-6008
Getting there
Atlantic City Intl Airport
67.6 km•
See all flights
Mercer County Airport
68.2 km•
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Car Hire
Reviews
Traveller rating
- 93
- 85
- 23
- 18
- 24
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Detailed Reviews
If you're staying for business you should probably look elsewhere. We rarely had WiFi while there. But it was clean, comfy mattresses and pillows, good water pressure and air conditioning - things that are important. The cosmetics of the room could use an update. The wallpaper was peeling in the room and the bathroom. There was a fridge and coffeemaker but no microwave (they advertise one); an ironing board but no iron and the bar to hang your clothes in the closet was missing as were the hangers. No hot breakfast as was also advertised but that was supposedly because of COVID. They had a grab-n-go brown bag breakfast with a tangerine, granola bar and bottle of water. It was better than nothing but could have been more substantial since you're still paying for the hot breakfast. Overall, for our one night stay, it was adequate.
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Date of stay: June 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for 1 night while visiting family in the area. Check in was quick and smooth. Nice to have a room on the main floor. Room was clean and everything in good shape. Only negative was the paltry breakfast offerings -- tangerines and bananas and some oatmeal.
Would stay again and would also recommend.
Would stay again and would also recommend.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
Room Tip: Ground floor is convenient
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here overnight. Nice jacuzzi but no bubbles. Plenty of parking. Only inconvenience were the guests next door who were very loud and would start arguing. Breakfast is given in breakfast bags now due to covid.
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
booked my 84 year old mother-in-law here to stay at for her husband‘s funeral. her name was on the reservation and I had already paid for it yet. They insisted that I have to be there to check her in because I use my credit card I had to drive over to the hotel to check her in and then they insisted she has to pay $100 in cash for the security deposit, now we have to go to the bank and get $100. I booked her three separate reservations because she didn’t know how many days she was going to stay. when we first checked in They said it would be fine and she could keep her room yet they made her come and check out and check in all three times. when I called back to find out who the owner was, they refused to tell me when I said I would like to make a complaint. She then started arguing with me over the phone and yelling that she has everything on camera. Nasty people at the front desk she would not let me talk, she just started screaming at me over the phone until I hung up. Do not stay at this hotel unless you want to be harassed.
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is very nice. very nice front desk staff. clean rooms and bathrooms. the pool was closed due to COVID which is understandable. Bed is so comfortable and the rooms are very quiet. Would recommend to anyone coming to toms river!
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Date of stay: July 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Certainly doesn’t look like a new hotel. You can see the seems in the walls and where everything doesn’t quite match up (like a wall to the bathroom counter). The beds look clean, just the rooms look like they need an upgrade. I don’t want o sit in a stained chair. Pool is still closed too.
No breakfast again so until the regular amenities are restored I’ll stay elsewhere. Of course once someone leaves they may not ever come back if they find something they like.
No breakfast again so until the regular amenities are restored I’ll stay elsewhere. Of course once someone leaves they may not ever come back if they find something they like.
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Date of stay: August 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Have been to many Comfort properties, this was the only bad experience. Check In - clerk was trying to set a speed record for her rehearsed lines about breakfast, the pool, etc. We were only there as witnesses. Her co-worker just laughed when I commented that it was too fast to understand. Assigned the the 3rd floor, no smoking. The hall stunk with cigarette smoke. More about this later. The room was clean. The heater only had two working settings. Luckily my wife likes it very warm, so she was comfortable. One of the reasons we stayed here was internet access. My wife had stayed there the month before and had no problem. We both brought our laptops. The name of the server had changed as obviously the setup. My wife's computer would not connect nor would mine. I disabled my firewall thinking that might be the issue, but still no access. We could connect to the server, but no internet. Called desk when first discovered, I was informed that they would reboot and I should try later. No mention of calling us when it had rebooted. The second time we called we were told it was our computers and it had nothing to do with them and besides she had no clue about fixing the problem. The drain in the bathtub would not stay open, so you had to hold it open most of the time or the tub filled. We were there for two nights. There was no discount for the second night which is fine if we got the same service. Instead, the second night when I pulled down the covers the same blood spot that was there in the morning. (I have no idea if it was there originally or not.) The usual Comfort Inn breakfast mini-buffet was there. The 'warm' items were scrambled eggs and sausage patties which were served room temperature in an elaborate electric warmer which was either off or not working. It apparently is the normal state of things as I observed two separate guests come in, plate the eggs and sausage and immediately go to the microwave to heat. We did not go back day two. When it was time to leave we were told by the clerk that a) we had faulty computers b) the rear portion of the 3rd floor was smoking. I explained that it was our part of the hall the stunk. Apparently they do not stock air freshner, c) all the drains work and d) even paying full rate why would we think we would get clean sheets. I forgot to tell her about the breakfast food, but I am sure that was my fault also. Of course, there was no offer of refund or reduction or coupons or a paper clip as it was not their fault. I blame the management for not properly training their staff at this location. For the record, we checked in April 11 and checked out April 13. I will return to the Comfort chain, just not this motel.
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Date of stay: April 2012Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: go someplace else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patricia B, Manager at Comfort Inn Toms River
Responded 21 Apr 2012
Dear Sir, Thank you for writing a review on trip advisor. I would like to address a few issues. Our third floor has 8 smoking rooms and the rest are non-smoking. There are times that we must assign guests to non smoking rooms on that floor as we have no other choice. Our bedlinens are changed every 3rd day after spending 2 nights, regardless of what rate you pay. Since our hotel is practically brand new we have all the up to date gadgets(I'm refering to the tub stopper) It's simply a push down and pop up mechanism. As for the internet, the connection is checked daily as well as the management using the wi-fi on our cell phones. There are times that it is the fault of individual computers. Hopefully I have explained to you about some of these issues and thank you again for writing.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would like to preface this by saying that this is mostly a complaint towards the customer service given to us by the manager of the property. This was a 1 night stay on 10/29/18 in room 110 with 4 Adults.
The check in process:
The manager of the facility, from the moment we walked in, did not have a welcoming tone. It was a pretty condescending tone the whole time we were being checked. I strongly believe that because of the way we looked, she mentioned that we couldn’t smoke in the room 4 times. She failed to tell us where the room was located in the property, what was checkout time, and didn’t offer assistance by dialing 0 should we need help. Another thing I wanted to point out is that she charged my card completely before even staying in the room. Typically in hotel stays, I am always charged after checkout, never before. The only charge I usually see before is a hold on my card. Me and my group were intending to split the payment up amongst the 4 of us upon checkout but that opportunity was never given to us.
The Room:
This is strictly for feedback purposes. The A/C unit wasn’t running when we got into the room and the room was very stuffy when we walked in. We turned the unit on and it sounded like it was running so we continued on about our day. The refrigerator was not working at all and when I opened it to see if I could turn it on, there was something spilled inside the fridge that left a very awful smell. So much so that the room had a lingering smell to it that we couldn’t pinpoint until I opened the refrigerator. We noticed that after some time had passed, the A/C was not blowing cool air but just operating as a fan instead.
Since we had already unpacked and we had no intentions of using the refrigerator. We decided not to complain about the A/C or the refrigerator as we did not want to switch rooms after unpacking.
Pool & Hot Tub:
During our time that same day, we decided to use the pool and hot tub before going out for the evening. They were both clean and appeared in good condition. During our time in the pool a couple of us in our group were jumping in the pool. The water was moving around in waves and then when we were all in the water, a light surfaced and was floating. It was the pool light that they keep on the floor of the pool. On the floor there was also rusty nailed laying down.
Since there was electrical wiring involved and rusty nails in the pool, we called the front desk to let them know what happened as we didn’t want anyone getting hurt. The manager stated to bare with her one moment and then disconnected the call. I want to mention that we honestly did not physically pull the light out in any way, it simply surfaced after some rough waters from the jumping.
The Evening:
After showering and getting ready, we decided we were going to purchase a couple of fans at Wal-Mart to help keep us cool at night as the AC Unit still hadn’t cooled down the room. We left the property and came back at about 11pm. We brought in our fans and encountered a different staff member behind the desk. I asked for an extra blanket but she stated that the property was fully booked. She also stated that she would look for one and if she found one, she would bring it to the room. She was very kind and polite to deal with. We then went to the room and called the front desk and asked for a late checkout if it was possible. She granted the late checkout for 12pm. After that we set up our fans and went to sleep and we slept great.
Check Out Process:
Before checking out we all had the morning complimentary breakfast which was great. We then packed up our stuff, got ready, and left the room.
As we were walking out, there were three people behind the front desk. There were two staff members and the manager. One of the staff members behind the desk asked us where we were coming from. My brother replied “room 110”. She then asked us to repeat because she couldn’t hear what was said. My friend then said “room 110, you know the room with no working a/c”. I then repeated it was room 110 and asked if my card was fully charged or on hold. I added by saying, if it was already charged then that’s fine. She stated that she would look it up. As she was looking, the manager chimes in and said, “oh yes, I charged your card when you walked in” “I don’t let anyone in here without charging their card.” Then the staff member asked us why we didn’t notify anyone about the A/C. The manager then said that they know how to fix it. I gave my reasoning and said it sounded like it was working and then ended up not blowing any cold air and because we didn’t want to switch rooms we dealt with it.
Now I was intending on just asking the question about the charge and then leaving. We already had an uncomfortable experience with the manager and we did not want to engage her anymore. However, because she decided to comment, I also mentioned that I thought they should know that the refrigerator did not work either. The manager stated “well there is a knob inside to turn it on”. I then stated, well there was something spilled inside with a bad smell so we didn’t want to use it. She then stated in a condescending tone again, “Oh there was something spilled inside huh?, but you guys used the pool and the hot tub and then I get a call about a broken light in the pool, hmmmm” as she smirked and shrugged her shoulders.
At that point, I decided I was not going to engage in further conversation with the manager as she was simply being immature and defending her behavior and the faulty amenities in the property by stating that we broke something therefore implying that we were even.
Overall, I want to end this review/complaint regarding the manager by stating that I strongly feel that we were racially profiled. I feel that the manager did not want us staying there simply by the way we appeared when we checked in. The constant repeating of “no smoking in the room” along with her other behavior clearly stated to me that we were judged in a negative fashion and treated accordingly by her. I normally don’t take the time to write about my negative experiences in hotels or restaurants or anywhere for the matter, however I could not let this experience slide. I feel that this experience had to be brought up to the powers that be because I feel that something should be done about this. That negative experience was not something we deserved whether it was racial profiling or not.
The check in process:
The manager of the facility, from the moment we walked in, did not have a welcoming tone. It was a pretty condescending tone the whole time we were being checked. I strongly believe that because of the way we looked, she mentioned that we couldn’t smoke in the room 4 times. She failed to tell us where the room was located in the property, what was checkout time, and didn’t offer assistance by dialing 0 should we need help. Another thing I wanted to point out is that she charged my card completely before even staying in the room. Typically in hotel stays, I am always charged after checkout, never before. The only charge I usually see before is a hold on my card. Me and my group were intending to split the payment up amongst the 4 of us upon checkout but that opportunity was never given to us.
The Room:
This is strictly for feedback purposes. The A/C unit wasn’t running when we got into the room and the room was very stuffy when we walked in. We turned the unit on and it sounded like it was running so we continued on about our day. The refrigerator was not working at all and when I opened it to see if I could turn it on, there was something spilled inside the fridge that left a very awful smell. So much so that the room had a lingering smell to it that we couldn’t pinpoint until I opened the refrigerator. We noticed that after some time had passed, the A/C was not blowing cool air but just operating as a fan instead.
Since we had already unpacked and we had no intentions of using the refrigerator. We decided not to complain about the A/C or the refrigerator as we did not want to switch rooms after unpacking.
Pool & Hot Tub:
During our time that same day, we decided to use the pool and hot tub before going out for the evening. They were both clean and appeared in good condition. During our time in the pool a couple of us in our group were jumping in the pool. The water was moving around in waves and then when we were all in the water, a light surfaced and was floating. It was the pool light that they keep on the floor of the pool. On the floor there was also rusty nailed laying down.
Since there was electrical wiring involved and rusty nails in the pool, we called the front desk to let them know what happened as we didn’t want anyone getting hurt. The manager stated to bare with her one moment and then disconnected the call. I want to mention that we honestly did not physically pull the light out in any way, it simply surfaced after some rough waters from the jumping.
The Evening:
After showering and getting ready, we decided we were going to purchase a couple of fans at Wal-Mart to help keep us cool at night as the AC Unit still hadn’t cooled down the room. We left the property and came back at about 11pm. We brought in our fans and encountered a different staff member behind the desk. I asked for an extra blanket but she stated that the property was fully booked. She also stated that she would look for one and if she found one, she would bring it to the room. She was very kind and polite to deal with. We then went to the room and called the front desk and asked for a late checkout if it was possible. She granted the late checkout for 12pm. After that we set up our fans and went to sleep and we slept great.
Check Out Process:
Before checking out we all had the morning complimentary breakfast which was great. We then packed up our stuff, got ready, and left the room.
As we were walking out, there were three people behind the front desk. There were two staff members and the manager. One of the staff members behind the desk asked us where we were coming from. My brother replied “room 110”. She then asked us to repeat because she couldn’t hear what was said. My friend then said “room 110, you know the room with no working a/c”. I then repeated it was room 110 and asked if my card was fully charged or on hold. I added by saying, if it was already charged then that’s fine. She stated that she would look it up. As she was looking, the manager chimes in and said, “oh yes, I charged your card when you walked in” “I don’t let anyone in here without charging their card.” Then the staff member asked us why we didn’t notify anyone about the A/C. The manager then said that they know how to fix it. I gave my reasoning and said it sounded like it was working and then ended up not blowing any cold air and because we didn’t want to switch rooms we dealt with it.
Now I was intending on just asking the question about the charge and then leaving. We already had an uncomfortable experience with the manager and we did not want to engage her anymore. However, because she decided to comment, I also mentioned that I thought they should know that the refrigerator did not work either. The manager stated “well there is a knob inside to turn it on”. I then stated, well there was something spilled inside with a bad smell so we didn’t want to use it. She then stated in a condescending tone again, “Oh there was something spilled inside huh?, but you guys used the pool and the hot tub and then I get a call about a broken light in the pool, hmmmm” as she smirked and shrugged her shoulders.
At that point, I decided I was not going to engage in further conversation with the manager as she was simply being immature and defending her behavior and the faulty amenities in the property by stating that we broke something therefore implying that we were even.
Overall, I want to end this review/complaint regarding the manager by stating that I strongly feel that we were racially profiled. I feel that the manager did not want us staying there simply by the way we appeared when we checked in. The constant repeating of “no smoking in the room” along with her other behavior clearly stated to me that we were judged in a negative fashion and treated accordingly by her. I normally don’t take the time to write about my negative experiences in hotels or restaurants or anywhere for the matter, however I could not let this experience slide. I feel that this experience had to be brought up to the powers that be because I feel that something should be done about this. That negative experience was not something we deserved whether it was racial profiling or not.
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Date of stay: October 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Horrible experience. I booked a room here 2 months in advance. I booked a non smoking room. Check in was fine but when I got to my room it was a smoking room. I called the front desk to tell them they gave me a smoking room and they told me that is what I booked. I told them it wasn't what I booked and she snapped at me and said they had no other rooms available. The smell in the room was disgusting and everything I brought with me reeked of smoke. It made me feel sick all night. I would really like to know if they didn't have a non smoking room available, why wasn't I notified? I would have stayed some place else that could accommodate me. When I checked out I showed the lady at the front desk my confirmation that clearly said no smoking, she seemed like she had no interest. I sent an email to the hotel and they totally ignored it. Very professional! Not only will I not be staying at this hotel ever again I will not be recommending it to anyone.
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Date of stay: July 2016Trip type: Travelled with family
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I checked in last Saturday night at 10PM with two little girls. Since it was a first floor room off the parking lot, I wanted to make sure the window was locked. It was not, so I tried to lock. Nothing would work so I called the front desk. They said there was no one who could help me. I asked for maintenance, I was told he was unavailable because he lived too far away. Then I asked for manager and was told by the two teenage girls at the front desk that they couldn't help me and the manager wasn;t there or could not be contacted. Since it was a sliding window, I asked for a broom handle to hopefully block the window. This did not work. At this point, my girls were crying so I said we were leaving and was told I wouldn't be charged. Of course, they charged me and now, Patricia Brecka, is harassing me with emails because I contacted Choice Hotels customer service. This is not a hotel I would ever stay in again.
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Date of stay: April 2013Trip type: Travelled with family
Room Tip: Go to the Holiday Inn up the street
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patricia B, General Manager at Comfort Inn Toms River
Responded 29 Apr 2013
Thank you very much for leaving your comments on trip advisor. We are so sorry that you had a terrifying experience with us. My rule of thumb still stands that my front desk staff not enter occupied rooms. It is nothing personal but a safety issue for all involved.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am afraid not but there is one a block from here.
I think they did but I am not 100% sure. Sorry
Yes I would just need the dates that you would be staying.
Please call 732-929-2900 and ask for me
"second floor end of the hall for best quiet room. Bathroom hard to get in and out of if tall or big person."Read full review
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PRICE RANGE
RM 435 - RM 542 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn toms river, toms river comfort inn
LOCATION
United StatesNew JerseyJersey ShoreToms River
NUMBER OF ROOMS
50
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingCOMFORT INN TOMS RIVER: See 240 Hotel Reviews, Price Comparison and 24 Photos (NJ)
Frequently Asked Questions about Comfort Inn Toms River
Which popular attractions are close to Comfort Inn Toms River?
Nearby attractions include John F. Peto Studio Museum (1.1 km) and Lake Avenue Playground and Beach (1.1 km).
What are some of the property amenities at Comfort Inn Toms River?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn Toms River?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn Toms River?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Comfort Inn Toms River?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn Toms River?
Conveniently located restaurants include Obco Donuts Llc, Enzo's Caffe Italia, and Bandwagon Diner.
Are there opportunities to exercise at Comfort Inn Toms River?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Inn Toms River?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Comfort Inn Toms River?
The staff speaks multiple languages, including English and Spanish.
Is Comfort Inn Toms River accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.