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Minerals Hotel

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1,321 Reviews from our TripAdvisor Community

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Showing 1,316: English reviews
NORTH WALES
Reviewed 18 March 2016

Hotel is in need of a major overhaul. Beds were old and had divots in them. Hair dryer not working. Very strong odor of chlorine throughout. At price per night this place really does not deliver the value.

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Helpful?
Thank Jeff R
Kim U, Manager at Minerals Hotel, responded to this review

Dear Jeffrey R, Thank you for visiting Minerals Hotel. I am sorry that you were not satisfied with your overall stay at the hotel. We do have renovations planned to take place in the hotel to address needed amenities to make everyone's stay more enjoyable, and I hope that you would consider a return when these renovations are complete. Warm...

Astoria, New York
Reviewed 17 March 2016

We hosted a two day event at the Minerals Resort & Spa. They were super accommodating to our needs with the use of multiple rooms & outdoor demonstration areas. The staff was very friendly and always on top of their game! It also helped that the hotel was a destination location with many wonderful amenities for our guests to enjoy....

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Helpful?
Thank feliciamariah
Kim U, Manager at Minerals Hotel, responded to this review

Dear feliciamariah, Thank you for your trip to Minerals Hotel and for the fantastic 5-star review! I am excited that our staff was able to assist your business host your retreat at our hotel. Whether overnight family guests or corporate outings, we all strive to provide attention to all the details to ensure that everything runs smoothly. We all look...

Verona
Reviewed 17 March 2016

hope they can update their matresses. its so incomfortable to sleep. we wasted our second night, we went home instead of sleeping there coz of the bed. the staff are friendly and our check in was easy. there's really nothung much to do but be in the pool only with your family.

Review collected in partnership with this hotel
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Helpful?
Thank 632celestef
Kim U, Manager at Minerals Hotel, responded to this review

Dear 632celestef, Thank you for visiting Minerals Hotel and sharing your experiences with us. I am pleased to read that our staff were accommodating to you during your stay and that the check-in process went well. We do have renovations planned to take place in the near future. I hope that you are able to visit us again once these...

Branchville
Reviewed 15 March 2016

My massage by Jessica W left me feeling like I was in heaven. The spa, hotel accommodations and staff could not have been more perfect. It was exactly what my friend and I needed away from our families for the night.

Review collected in partnership with this hotel
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Helpful?
Thank annemarieb983
Kim U, Manager at Minerals Hotel, responded to this review

Dear annemarieb983, Thank you for your recent stay and for sharing it with the Trip advisor community. Thank you for the 5 Stars! I am beyond proud of our Elements Spa, the technicians all have that effect on our guests, it is truly delightful to witness the pure peace and happiness the services provide to our guests. Thank you so...

Cheshire, Connecticut
Reviewed 13 March 2016

This is a great getaway. Thre are manye different sports that are offered to keep everyone interested. The pools are spectacular with plenty of lifeguards. The luxury rooms with fireplaces are very nice. The hotel is in the process of upgrades, hopefully this includes mattresses

Review collected in partnership with this hotel
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Helpful?
Thank Michele C
Kim U, Manager at Minerals Hotel, responded to this review

Dear Michele C, Thank you for your recent stay and for sharing it with the Trip advisor community. Thank you for the 4 Stars! I am so happy to learn that you enjoyed all of our amenities and I will definitely share with all staff and management. Check mark on the mattresses! Thank you! We look forward to your return-...

Brooklyn
Reviewed 12 March 2016

We stayed in a regular room and even though it was small it had a great view! The definition of relaxation. The spa was clean and excellent service. The hotel itself was great. Evan and the shuttle transportation company were great!

Review collected in partnership with this hotel
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Helpful?
Thank vpiellucci
Kim U, Manager at Minerals Hotel, responded to this review

Dear vpiellucci, Thank you for your recent stay and for sharing it with us an the Trip Advisor community. Thank you for the 5 Stars! We are so appreciative to our guests that share their heart with us for we are doing exactly the same with them. Thank you so much for being so generous in naming our Evan, he...

Paterson
Reviewed 11 March 2016

I love the place its great to be in there everything was amazing .but i really need to say that the spa was great great 100% .for sure i know i am coming back with my kids here ..the only bad thing i can say about crystal springs resort it the they should include ur breakfast with ur stay..thats all.

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Helpful?
Thank 706natalim
Kim U, Manager at Minerals Hotel, responded to this review

Dear 706natalim, Thank you for visiting Minerals Resort & Spa, and for sharing you experiences on Trip Advisor. I would also like to thank you for the wonderful 4-star review!!! I am so pleased to read that you enjoyed your time with us. The spa is absolutely wonderful! We have a variety of family activities that take place at the...

Lindenhurst
Reviewed 10 March 2016

beautiful resort, clean rooms, comfortable bed, wonderful indoor and outdoor heated pool and hot tubs. Just minutes away from Mountain Creek Ski and snowboard area.They have very accommadating shuttle bus services.

Review collected in partnership with this hotel
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Helpful?
Thank 598unknown
Kim U, Manager at Minerals Hotel, responded to this review

Dear 598unknown, Thank you for staying at Minerals Resort & Spa, and for sharing your experiences with Trip Advisor. Thank you also for the fantastic 5-star review! I am so pleased to read that you enjoyed your accommodations and all of the amenities we offer within our resort. we all appreciate your kind words, and look forward to welcoming you...

Bloomfield, New York
Reviewed 4 March 2016 via mobile

Husband and I needed a weekend away from our kids. We were placed in a room with adjoining unit full of kids but Tyler from the front desk was very helpful and nice enough to put us in the quietest part of the building- with that being said customer service is excellent. We enjoined the heated outdoor pool as well...

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Helpful?
Thank itsdanica
Kim U, Manager at Minerals Hotel, responded to this review

Dear istdanica, Thank you for your recent stay and for sharing it with the Trip Advisor community. Thank you for the 4 Stars! Thank you so much for mentioning Tyler! Tyler will be so excited once he reads your review. Thank you so much for taking the time to write and we all look forward to your return with the...

Staten Island
Reviewed 3 March 2016

Been here before. Not bad but grand cascades much nicer . I was disappointed I wasn't aware of the balcony being renovated. Not a bad stay.. But not the best.. Room service tray stood outside door for over a day. Slight smell when entering room.

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Helpful?
Thank Marisa P
Kim U, Manager at Minerals Hotel, responded to this review

Dear Marisa P, Thank you for your recent stay and for sharing it with the Trip advisor community. I want to thank you for choosing to stay with us and for being a continued loyal guest. I am sorry about the tray inconvenience, I will share this with F&B to follow up. The good news is that the balconies will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Enjoy a recreation-rich getaway in New Jersey at Minerals Hotel. Nestled between Grand Cascades Lodge and Mountain Creek Ski Resort, Bike Park and Action Park, Minerals Hotel offers 175 rooms surrounded by 4-season recreation in one convenient location. All accommodations have mountain, pool or golf course views & include access to a spectacular 6,000 sq. ft. multi-million dollar sports complex which includes 80+ weekly fitness classes, sauna, steam room, indoor sports courts, running track, basketball, racquetball and tennis courts. Minerals Hotel is AAA Rating - 3 Diamond "These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided." Additional amenities and features include: 7 indoor/outdoor year-round heated nature pools, full service Elements Spa, casual family-friendly Kites Restaurant, complimentary shuttle service throughout the Resort, meeting and conference rooms, resort-planned activities, Minerals Family Golf Center, game room, gift shop and more! ... more   less 

Additional Information about Minerals Hotel

Address: Route 94 & 2 Chamonix Drive, Crystal Springs Resort, Vernon, NJ 07462 (Formerly Minerals Resort & Spa)
Region: United States > New Jersey > Vernon
Price Range: RM1,155 - RM2,079 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Minerals Hotel 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Minerals Resort And Spa
Minerals Hotel Vernon
Minerals Resort Vernon
Minerals Resort Spa
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Questions & Answers

Here's what travellers have asked, with answers from Minerals Hotel staff and other travellers.
19 questions
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Questions? Get answers from Minerals Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the mountain.”
 of 5 bubbles jets59, 16 Feb 2017 | Read review
“The fire places are lovely. Limited elevator options, so check on location if walking distance is a concern.”
 of 5 bubbles 126ivyc, 30 Dec 2016 | Read review
“Luxury rooms have refrigerators and a fireplace!”
 of 5 bubbles schanm2016, 27 Nov 2016 | Read review
“We had a ground level room and were able to utilize the outdoor patio.”
 of 5 bubbles apgaram1, 14 Nov 2016 | Read review
“Rooms on the lower garden need an upgrade”
 of 5 bubbles katie90a, 14 Nov 2016 | Read review
5 of 5