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Holiday Inn Express Hotel & Suites West Long Branch

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Holiday Inn Express Hotel & Suites West Long Branch
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304 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites West Long Branch
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Showing 291: English reviews
Reviewed 22 April 2015

We had a family get together during holiday break. parents, children, grandchildren. a rather large group. we took 4 suites and 2 standard rooms. I cannot say enough about the people and the management there. They did everything they could to make our stay as pleasant as possible. Anything we needed was taken care of quickly and with a smile....

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Helpful?
Thank tevelh
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear tevelh, Thank you so much for this amazing review of your recent stay at the Holiday Inn Express & Suites West Long Branch! We are so pleased that you and our family had an exceptional stay. It is wonderful to hear that our staff went above and beyond to make sure everyone had everything they needed and wanted for...

Reviewed 15 April 2015 via mobile

Staff was excellent very professional. Clint and Samantha were wonderful. BBPI INC. was very happy with your services. The facility was very well kept, the rooms were beautiful and the atmosphere was very welcoming. The surrounding area had a lot to offer from dunkin dounuts,to the Monmouth mall. Would Highly Recommend This hotel. Thanks

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Helpful?
Thank Sharon B
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Sharon B, Thank you! We are very happy to hear that you and your group had a fantastic stay with us at the Holiday Inn Express & Suites West Long Branch and completely enjoyed your accommodations and all the amenities we offer. We will be sure to share your review with Clint, Samantha, and the rest of the staff,...

Reviewed 10 April 2015 via mobile

Good for a business stay mainly! Poor Internet and WiFi service! Breakfast staff isn't too friendly and don't expect any bacon for breakfast, if you're a bacon lover! Tired sausages for breakfast every morning! Limited towels in the bathroom, but house keeping will gladly deliver more when asked. Front desk staff is great!

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Helpful?
Thank Maurbdix
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Maurbdix, Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites West Long Branch. We are happy to hear that you enjoyed your accommodations, but are disappointed to hear that you did not enjoy the complimentary breakfast we offer at the hotel. Our breakfast is a brand standard, and we typically...

Poughkeepsie, New York
Reviewed 7 April 2015

We were looking for the last minute hotel in a nice place withing about an hour driving distance from New York. We did not know about Long Branch and did not have any expectations. Most of the hotels in the area were otherwise booked or asking for an exorbitant price. When I found this hotel in the area and saw...

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Helpful?
3Thank Maharaj12
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Maharaj12, Thank you so much for the outstanding review! We are so pleased you chose to stay with us while traveling from New York, and it is wonderful that you and your family had a great stay. We greatly appreciate your review, and we hope you choose to stay with us again the next time you travel to the...

Reviewed 2 April 2015 via mobile

Very nice. Clean and new facility that is well maintained. Breakfast was good with the classic HIE cinnamon rolls. If you are looking for a hotel to stay at for a few days I would recommend. The elevators where very fast which was nice . Gave me the bill under the door for easiest check out.

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Helpful?
1Thank Jeb T
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Jeb T, Thank you so much for the outstanding review! We are absolutely thrilled that you loved everything about your stay with us. We greatly appreciate your review and your recommendation to other travelers. Thank you again, and we hope you choose to stay with us again soon. Sincerely, Holiday Inn Express & Suites West Long Branch

Maplewood,NJ
Reviewed 31 March 2015

My husband booked a room last night through Holiday Inn and not a search engine, because we have stayed here before. We asked for an upgrade to a king size bed. We are priority members and were assured by the very nice gentleman at the front desk that when we returned from a family wake and dinner that a room...

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Helpful?
Thank SlevinMaplewood_NJ
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear SlevinMaplewood_NJ, Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites West Long Branch. We have discussed your concerns with management and would like to take this opportunity to address your concerns. We understand that when you were making the reservation on the phone with one of our front desk representatives,...

Reviewed 31 March 2015

I enjoyed my stay at the Holiday inn, in West Long Branch. Everyone from check in to check out was supper friendly and were quick to answer any questions I had. Really made me want to go back soon! Can't wait to visit back in summer! I would really recommend his hotel if your looking to enjoy the Jersey Shore...

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Helpful?
Thank Justin9618
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Justin9618, Thank you for the wonderful review of your recent stay with us at the Holiday Inn Express & Suites West Long Branch! We are pleased that you enjoyed your accommodations and that our staff provided exception service for the duration of your stay. Thank you again for the wonderful review, and we look forward to seeing you again...

Montoursville, Pennsylvania
Reviewed 26 March 2015

We stayed there March 21 2015. We had a king size bed, non smoking room. It was a clean room, inviting, slept well, it had a 4 cup coffee maker in there, a microwave, hair dryer, iron and a ironing board. They give you the password for free wi-fi! The continental breakfast was very good! Would recommend to anyone staying...

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Helpful?
Thank Susan P
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear capemaygrl, Wow - thank you for the fantastic review! We are absolutely thrilled that you enjoyed everything from your accommodations to all the great amenities we offer. We greatly appreciate your wonderful review and your recommendation to other travelers, and we hope to see you again soon! Sincerely, Holiday Inn Express & Suites West Long Branch

Reviewed 23 March 2015 via mobile

One of my colleagues referred me to this property and I was very pleased with my stay. I stayed while I was on a business trip. I called the hotel a few days before arrival and made a few request and all my request was met without me even asking again. At check in, the front desk representative was so...

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Helpful?
Thank Dawn_1117
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Dawn_1117, Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites West Long Branch! We are absolutely thrilled that you enjoyed everything about your stay with us from our award-winning accommodations to our phenomenal staff to all the amenities we offer. We greatly appreciate your review, and we look forward to...

Reviewed 21 March 2015

I had to book a room last minute and found this tucked away treasure. Check in was a breeze. Rooms were very clean and surprisingly well appointed for an express hotel. The staff was professional and very friendly with a "How are you today?" or a "Good morning!" from everyone I encountered. Great value and I will definitely stay here...

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Helpful?
Thank Margie M
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Margie M, Thank you for your 5-star review! It is wonderful that you completely enjoyed your stay, and we are pleased to hear the staff was professional and friendly for the duration of your stay. We greatly appreciate your review, and we look forward to your next stay! Sincerely, Holiday Inn Express & Suites West Long Branch

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites of West Long Branch, NJ, ideally situated near exit 105 of the Garden State Parkway, minutes from Monmouth Mall and beautiful Long Branch Beaches. We are proud to unveil the latest enhancements to our wide array of first-class features the addition of 42 new guest rooms as well as a heated, indoor pool and state-of-the-art fitness center. As always, we offer attentive service with a personal touch to complement our spacious, attractive accommodations. Relax and revive with our Simply Smart bath collection and guest-recommended shower heads featuring three powerful spray settings. When it s time for work, you ll be pleased to find generous work desks, complimentary WiFi in our premier guest rooms and throughout the hotel, and a 24-hour business center. We also invite you to treat yourself to a stay in one of our large two-room suites or Jacuzzi suites for a step up in luxury. Every day, wake up to our complimentary Express Start Breakfast Bar, including scrumptious cinnamon rolls and select hot items. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites West Long Branch

Address: 294 State Route 36, West Long Branch, NJ 07764-1008
Region: United States > New Jersey > Jersey Shore > West Long Branch
Price Range: RM432 - RM1,065 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Long Branch 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites West Long Branch
Holiday Inn West Long Branch
West Long Branch Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites West Long Branch staff and other travellers.
14 questions
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Berwyn, Pennsylvania
8 months ago
Berwyn, Pennsylvania
8 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites West Long Branch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“"rarely come during the holidays it gets crowded and all of the rooms are booked"”
 of 5 bubbles meerolamsalib, 1 Jan 2017 | Read review
“''The toilet is hard''”
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“2nd floor suites are very roomy and quiet”
 of 5 bubbles AprilfromJersey, 15 Nov 2016 | Read review
“Ask for a quiet room to be away from noisy parties, e.g., football families.”
 of 5 bubbles S6299LNjosephm, 1 Nov 2016 | Read review
“Good value and nice accommodations and amenities.”
 of 5 bubbles 11juanitad, 30 Jun 2016 | Read review
5 of 5