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See all 11 hotels in Franschhoek

Le Franschhoek Hotel & Spa

716 reviews
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Traveller (382)
Room & Suite (119)
Dining (44)
Overview
  • Excellent41%
  • Very good29%
  • Average16%
  • Poor10%
  • Terrible4%
Travellers talk about
“thatched roof”(20 reviews)
“large hotel”(7 reviews)
“lovely hotel”(25 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (716)Write a Review
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262
190
101
68
34
Show reviews that mention
All reviewsthatched rooflarge hotellovely hotelbeautiful settingfine diningcape townmain buildingturn down serviceminute driveunderfloor heatingviews of the mountainsour honeymoonwine tourlovely rooma lovely staywine countrysouth africa
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1 - 5 of 655 reviews
Reviewed yesterday

I stayed at Le Franschhoek Hotel and Spa for one night only. The welcome was awesome from attentive and engaged staff and a lovely drive in aspect to the hotel. Check in was great, with a glass of bubbles awaiting - lovely. The staff were...More

Thank OHClan
Reviewed 5 days ago

It was a pleasure to stay here, the staff were friendly, efficient, helpful and very welcoming. It was clean, comfortable and in a great location for Stellenbosch. The pool area was well attended, the breakfast was fantastic, the dining room had great views of the...More

Review collected in partnership with this hotel
Thank Brenda K
Response from Storm d, Manager at Le Franschhoek Hotel & SpaResponded 3 days ago

Dear Brenda K Thank you for rating us on TripAdvisor! The entire Le Franschhoek team is delighted to hear that you had a fantastic time, your kind words are appreciated. We sincerely look forward to welcoming you back in the near future. Kind regards Storm...More

Reviewed 6 days ago

This hotel is in a stunning location and we were greeted by very friendly and polite staff. The accommodation was beautiful but unfortunately the bedroom was not clean, very disappointing for such a high-end, expensive hotel.More

Review collected in partnership with this hotel
Thank roj2018
Response from Storm d, Manager at Le Franschhoek Hotel & SpaResponded 5 days ago

Dear roj2018 Thank you very much for taking the time to share your feedback with us. It is only through continued guest feedback that we are able to ensure that we provide our guests with service of the highest standard. Please accept our sincere apologies...More

Reviewed 1 week ago via mobile

We stayed at Le Franschoek in one of the villas. You got the feeling from the website that the villas are in the middle of lush gardens - but not all of them are! Ours had one side facing the road. The villas are lovely,...More

Thank SashaSimitopoulos
Response from Storm d, Manager at Le Franschhoek Hotel & SpaResponded 1 week ago

Dear SashaSimitopoulos Thank you for taking the time to share your detailed review with us. We value the information you have portrayed in your feedback allowing us to take practical steps in improving on our services moving forward. We hope that you will reconsider staying...More

Reviewed 1 week ago

Absolutely gorgeous setting and a stunningly beautiful hotel with friendly staff. It has an old world feeling about it and seems to be child friendly. Quite pricey, but you feel as if its a treat to be there. Make sure you have time to spend...More

Review collected in partnership with this hotel
Thank Z5231UNkerryw
Response from Storm d, Manager at Le Franschhoek Hotel & SpaResponded 1 week ago

Dear Z5231UNkerryw It was a true pleasure to read your fabulous review so we wanted to take this opportunity to thank you for sharing it with us. We are a child friendly hotel and during school holidays we have a Kids Club to entertain the...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free Internet
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$153 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Franschhoek
#5 Spa Hotel in Franschhoek
#9 Luxury Hotel in Franschhoek
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$153 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Franschhoek
#5 Spa Hotel in Franschhoek
#9 Luxury Hotel in Franschhoek
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (382)
Room & Suite (119)
Dining (44)
Pool & Beach (9)
Hotel & Grounds (226)
Bathroom (26)
Questions & Answers
Ask a question
YehudB
18 May 2016|
AnswerShow all 5 answers
Response from Tami M | Reviewed this property |
hi. no. the outdoor swimming pool is not heated.
0
Votes
klekhadia
4 April 2015|
AnswerShow all 3 answers
Response from Jay H | Reviewed this property |
Hot and cold dishes available at breakfast: fruits, cold meat, cheese, cereal, yogurts - as well as such expected hot foods as eggs, bacon, tomatoes, mushrooms, sausages (western expectations). Plenty of bread varieties and... More
1
Vote
Room Tips
"Don't take a room in the main building above reception. Noise travels up the stairwell and the doors are..."
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"Very niver size"
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"Best of everything"
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"If you can - try & book The Villas or rooms facing the gardens & valley"
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