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The Royal Beach Seminyak Bali - MGallery

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Jl. Camplung Tanduk Seminyak Beach, Seminyak 80033 Indonesia
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Traveller (3128)
Pool & Beach (700)
Room & Suite (409)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#34 of 146 hotels in Seminyak
Location
Cleanliness
Service
Value
Travellers' Choice
A boutique hotel directly on the Seminyak Beach, surrounded by uniquely designed 4.5 hectares tropical garden. Featuring 128 rooms and 17 private villas, it is within walking distance to Seminyak fine dining restaurants, trendiest bars and luxury shopping. With outstanding modern Balinese architecture, the hotel offers a distinctive and memorable stay wrapped with the warmth of Balinese culture on every stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
24-hour security
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
Indonesian
3560Reviews170Q+A100Room tips
Traveller rating
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Most Recent
Kerry S wrote a review Oct 2022
Hobart, Australia26 contributions14 helpful votes
We like others booked and paid for a holiday in 2020 and were told we could have creit when the holiday was inevitably cancelled due to COVID. We tried to book again to stay in 2022 however we were finaly told that the Hotel was closed - which we confirmed when we visited Bali. We were told that we would get a full refund and that someone would contact us to arrange this. Many months later we are yet to be contacted. It is simply not good enough. I note that some have been sucessful with obtaining a refund - maybe I have been hasseling the wrong people - so if anyone wants to post the correct contact details that would be much appreciated. Thanks.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cherry L wrote a review Oct 2022
5 contributions2 helpful votes
We booked our holiday for April 2020 and it got cancelled because of covid and due to hotels closure last year we are unable to rebook. We requested a refund for our stay and we got our refund for our booking today. We just kept on sending follow-up emails. It will take some time for them to reply to inquiries due to limited workforce but just be patient...they will definitely answer your email.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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angela e wrote a review Sep 2022
1 contribution
The hotel closed in January 2022, but we were not advised. After many emails to the hotel and Accor customer care, we were sent a message to say we would receive a refund. We did. The money was refunded to our bank account, not our visa account from which the booking was paid. Don't give up. Keep writing to them. You will be refunded.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fenima50 wrote a review Jul 2022
Sydney95 contributions63 helpful votes
Sadness to Know of the closure of the Royal Beach Seminyak last December, with all the staff made redundant with little owed monies paid to the staff from the Accor Group. The staff here gave 100% every visit for us twice a year for the last 18 years. A beautiful old world hotel surrounded by lush fabulous gardens with many repeat guests coming from not only Australia but all over the world. Know we read guests that had booked years ago are unable to get their money back from paid up front accommodation. Accor we. are all so disappointed in your attention to customer service and we no longer are members of a group that support bad customer service. heartbreaking for us all.
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Date of stay: November 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Kerrie R wrote a review Jun 2022
Sydney, Australia1 contribution3 helpful votes
I am an Accor Platinum member and had booked and prepaid the 3 bedroom villa (for the second time) for June 2020. Obviously was unable to travel that year and the next and the hotel assured me they would hold the credit with no expiry date. Have been trying to contact them and Accor for months to find out what they intend to do with my booking and the $6,400 of my money. No-one is replying to any of my emails or calls. To say I am disappointed is a MAJOR understatement. This was my all time favourite hotel in Bali and have stayed here many times. I feel let down by the hotel and Accor
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Dan B wrote a review Jun 2022
2 contributions3 helpful votes
not sure if any of the other reviewers have received an email from the Royal Beach, but they are providing me with a full refund. I hassled hard for many months and did not hear a word back for some time. then out of the blue an email from their reservation team informing me of the refund. Keep the hassle up!!!
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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VickiTZ wrote a review May 2022
Melbourne, Australia19 contributions42 helpful votes
Fully paid week in March 2020 through Accor, silver member. Had to cancel due to Covid, no refund, but was told credit will be held, now can’t contact anyone at the hotel and Accor is not interested, not their problem even though they took the money! Will never book with Accor again!
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Jim M wrote a review May 2022
Gold Coast, Australia4 contributions5 helpful votes
Booked through Accor & paid for 9 nights for 2020 . Never happened due to Covid Rebooked for 2021 as they would not give a refund . Assured by hotel MD .” No one will lose any money” When we still couldn’t go in 2021, we had to except a voucher ( with no expiry date ) We were fine with that . Until we booked flights for August 2022 then tried to book the hotel no contact was available. Contacted Booking office at Accor several times Even asking for Accommodation at another one of their many hotels advertised. They were no help whatsoever, not interested. Terms & Conditions Bla Bla Bla
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Date of stay: May 2022
Value
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Room Tip: Don’t pay up front for hotel rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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feles06 wrote a review May 2022
Auckland30 contributions32 helpful votes
Shocking service. Like other reviewers we too were booked for a private villa at Royal Beach June 2020. We are return guests of a number of years. Reservation was full payment, non-refundable, no other options offered. When COVID scuttled our plans we requested a refund (twice) and were told it would be held in credit to be used in the future. Emails and phone calls have gone unanswered, the reason for this revealed when a Balinese colleague drove to Royal Beach and reported it closed and for sale. We have been unable to find any contact for Accor, can anyone help us here? We have lost a great deal of money. Accor were managing this hotel and must have our money or at least whatever cut they take. Gutted. Like other reviewers we will never stay at an Accor facility again.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Dan B wrote a review Apr 2022
1 contribution1 helpful vote
I am in the same boat as the past few reviews. Had 10 nights booked in 2020, which was cancelled due to Covid. Have recently tried booking again, and the hotel is closed. Accor has wiped their hands of offering credit to another hotel in bali, stating that it is against their policy to transfer any credits! I am still hassling Accor who are now not responding to my emails! I travel multiple times a month for work, and will never stay at an Accor hotel again!!!
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$125 - US$172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal beach seminyak bali hotel seminyak, sofitel hotel seminyak bali, sofitel hotel denpasar, sofitel seminyak bali, sofitel bali, denpasar sofitel
FORMERLY KNOWN AS
Sofitel Seminyak Bali
LOCATION
IndonesiaBaliKuta DistrictSeminyak
NUMBER OF ROOMS
142
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THE ROYAL BEACH SEMINYAK BALI - MGALLERY: UPDATED 2022 Hotel Reviews, Price Comparison and 3,488 Photos - Tripadvisor

Frequently Asked Questions about The Royal Beach Seminyak Bali - MGallery
Which popular attractions are close to The Royal Beach Seminyak Bali - MGallery?
Nearby attractions include Double Six Beach (0.4 km), Seminyak Beach (0.2 km), and Nacivet Art Gallery (0.3 km).
What are some of the property amenities at The Royal Beach Seminyak Bali - MGallery?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Royal Beach Seminyak Bali - MGallery?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Royal Beach Seminyak Bali - MGallery?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Royal Beach Seminyak Bali - MGallery?
Yes, free parking is available to guests.
What are some restaurants close to The Royal Beach Seminyak Bali - MGallery?
Conveniently located restaurants include Seminyak Kitchen, The Farmer Brews Coffee, and The Plantation Grill.
Are there opportunities to exercise at The Royal Beach Seminyak Bali - MGallery?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Royal Beach Seminyak Bali - MGallery have an airport shuttle?
Yes, The Royal Beach Seminyak Bali - MGallery offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Royal Beach Seminyak Bali - MGallery have airport transportation?
Yes, The Royal Beach Seminyak Bali - MGallery offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Royal Beach Seminyak Bali - MGallery?
Yes, dry cleaning and laundry service are offered to guests.
Does The Royal Beach Seminyak Bali - MGallery offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.