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Hilton Woodcliff Lake

776 reviews
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Traveller (82)
Room & Suite (40)
Dining (13)
Overview
  • Excellent37%
  • Very good25%
  • Average20%
  • Poor11%
  • Terrible7%
Travellers talk about
“nice hotel”(36 reviews)
“family wedding”(15 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Hilton Woodcliff Lake
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (776)Write a Review
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11 - 15 of 759 reviews
Reviewed 26 December 2017

Needs updating. Room was old and dirty. One of the drawers was broken. The bathtub was dirty. The walls were old. Our tea wasn’t replaced. I called housekeeping and let them know but they didn’t do much the next day.More

Review collected in partnership with Hilton Hotels & Resorts
Thank G1532IVdianam
Response from Debbie P, Public Relations Manager at Hilton Woodcliff LakeResponded 27 December 2017

Dear G1532IVdianam, Please know that the disappointment you experienced is also a disappointment to us. I apologize that our service and accommodations did not meet your expectations. Please know that your comments were reviewed and will be utilized in making improvements to our hotel operations...More

Reviewed 25 December 2017

Most times I was left with out water, don't know how I was supposed to make coffee. The mattress are never flipped so there is a recently incline. Sometimes I was left toiletries. The food trays were left it the hall way for 24+ hours....More

Review collected in partnership with Hilton Hotels & Resorts
Thank Lindsey G
Response from Debbie P, Public Relations Manager at Hilton Woodcliff LakeResponded 27 December 2017

Dear Lindsey G, On behalf our our hotel team, I apologize for any lack of service that you experienced during your stay with us. Our goal is to provide you with a pleasant and comfortable experience and it appears we let you down. I hope...More

Reviewed 24 December 2017

The staff at the hotel was exceptional for our weekend wedding hotel where we stayed. All our guests were treated very well. The arrangements for our twenty plus rooms went beautifully. Marie made sure everything went as expected. When some of our guests found it...More

Review collected in partnership with Hilton Hotels & Resorts
Thank captainquirk
Response from Debbie P, Public Relations Manager at Hilton Woodcliff LakeResponded 27 December 2017

Dear captainquirk, Thank you for your 5-star review! We are so glad that we were able to meet your expectations for a wonderful wedding weekend. Our #1 priority is providing excellent service for our guests and it is so good to hear that we achieved...More

Reviewed 23 December 2017

Good value. Good service. The rooms are good quality. The decor (wallpaper and carpet) could use a refresh. The bathroom fixtures and counters look fairly new. The staff are friendly and welcoming, making the stay very pleasant.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Bill B
Response from Debbie P, Public Relations Manager at Hilton Woodcliff LakeResponded 27 December 2017

Dear Bill B, Thank you for your kind comments. On behalf of our Team, I am so glad that you enjoyed a very pleasant stay and that our staff made you feel welcome. We look forward to seeing you again and wish you a very...More

Reviewed 23 December 2017

This was a very poor experience. I typically stay at Hilton properties but this was by far the worst. The cleanliness was terrible. There was no ice in the ice machine. Tried ordering towels and they never came. Had to calll 2 x.More

Review collected in partnership with Hilton Hotels & Resorts
Thank 841darwin
Response from Debbie P, Public Relations Manager at Hilton Woodcliff LakeResponded 27 December 2017

Dear 841darwin, On behalf of our team, I am so sorry that you did not enjoy a pleasant stay with us. Your disappointment is also a disappointment for us. Your comments have been shared with our hotel staff to ensure that your experience is not...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Spa
Hot Tub
Indoor pool
Outdoor pool
Details
Price range
US$156 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$156 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (82)
Room & Suite (40)
Dining (13)
Pool & Beach (7)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
rae D
12 July 2017|
AnswerShow all 3 answers
Response from Kirk T | Reviewed this property |
It is the last exit on the parkway before the New York state line
1
Vote
otrepur327
23 August 2016|
AnswerShow all 6 answers
Response from Debbie P | Property representative |
Hi otrepur32, I apologize for the delay in responding to you. We do not have shuttle service from the airport. If you like, you can call our Front Desk at 201-391-3600 for a car service recommendation or you can take... More
0
Votes
Megan T
18 April 2016|
AnswerShow all 3 answers
Response from Octavio G | Reviewed this property |
Woodcliff Lake, NJ
0
Votes
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12
Room Tips
"Make sure noisy college kids aren't staying there when you are."
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"Request one away from the lobby"
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"Request a room with a view overlooking the grounds"
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"Stay on 2nd floor and ask how far of a walk to your room :-)"
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