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Days Inn & Suites Red Rock-Gallup

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411 Reviews from our TripAdvisor Community

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Showing 406: English reviews
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Colorado Springs, Colorado
Reviewed 1 week ago

The opposite end of the town has been built up, leaving this place in its wake. They are obviously struggling. Few guests, run down room and furniture. Would not recommend staying here.

Review collected in partnership with Days Inn
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Helpful?
Thank farawayplaces2017
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear farawayplaces2017, I regret to discover that you weren't thoroughly impressed with us during your most recent stay at the Days Inn & Suites Red Rock-Gallup Hotel. Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We sincerely hope that we may be given a chance to change your...

Scottsdale, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 9 July 2016

After reading some negative reviews I almost did not book this hotel but figured I was only going to be there for a short nights sleep so I would take a chance. For the price charged I was expecting the worse but I was pleasantly surprised from the moment I met the nice lady at the front desk when I...

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Helpful?
Thank Gary G
About Hotel's Favourite Review
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Your five star review means a lot to us, and we thank you for taking the...

Columbia, Missouri
Reviewed 1 week ago

The room was nice and was convenient to get to our car, as the room had an outer door to the parking lot. The breakfasts offerings was pretty typical. The $15 pet fee was excessive.

Review collected in partnership with Days Inn
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Helpful?
Thank U4312DUroberts
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear U4312DUroberts, Your comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. We also appreciate your feedback regarding the pet fee, This issue is being addressed with our staff and management. We hope you're looking forward to your next stay as much as we...

Desert Hot Springs, California
Reviewed 2 weeks ago

Review collected in partnership with Days Inn
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Helpful?
Thank lolaw892
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Daly City, California
Reviewed 4 weeks ago

When we checked into the hotel, manager said he was going to match price of $59.99 instead he charges us $69.99 which after taxes came out to $80+ and said that he did not have any more rooms of $59.99 (:??) after he said he will let us have it for $59.99. He also said that our room came with...

Review collected in partnership with Days Inn
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Helpful?
Thank 940jof
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear 940jof, Thank you for taking the time to rate our hotel and to explain your experience. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you...

Flagstaff, Arizona
Reviewed 4 weeks ago

Review collected in partnership with Days Inn
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Thank carolinejohnson2017
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Peoria, Arizona
Reviewed 19 March 2017

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Thank 490duaneg
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Parma, Ohio
Reviewed 17 March 2017

this motel needs a update, rooms are old and breakfast was very poor, on the plus side the staff was friendly and helpful

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Helpful?
Thank Terence M
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear Terence M, Thank you for sharing your experience with us. I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest...

Albuquerque, New Mexico
Reviewed 16 March 2017

When we arrived it was a little late after driving twelve hours. When we got to our room the dead bolt lock would not lock. The 2nd queen bed did not have a comforter. I was so tired i just leaned my bag against the door and went to sleep or tried to sleep. The hotel is so close to...

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Helpful?
Thank johnwD6581EC
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear johnwD6581EC, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations.This issue is being addressed with our staff and management. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues, and I thank you for...

Waseca, Minnesota, USA
Reviewed 14 March 2017

The best thing: we checked in late but still were asking for a quiet room. The desk clerk was most accommodating and found us a room that had no one beside us on either side nor over our heads. This made up for almost everything else! Our pet was welcome with a small pet fee. The room was clean and...

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Helpful?
Thank fesusedabit
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear fesusedabit, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. We appreciate how you have let us know what areas of our service impressed you and which were lacking. In the future, please speak with our front desk staff if there is too much noise, and we will...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Days Inn & Suites Red Rock-Gallup

Address: 3010 E Historic Highway 66, Gallup, NM 87301-4648 (Formerly Red Rock Inn)
Region: United States > New Mexico > Gallup
Price Range: RM264 - RM449 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Red Rock-Gallup 2*
Number of rooms: 77
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Also Known As:
Red Rock Hotel Gallup
Best Western Gallup
Gallup Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Days Inn & Suites Red Rock-Gallup staff and other travellers.
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over a year ago
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Questions? Get answers from Days Inn & Suites Red Rock-Gallup staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
richardmC7218HN, 18 Feb 2017 | Read review
“DO NOT STAY HERE! They will rip you off!!!”
474janicew, 1 Feb 2017 | Read review
“Ask for a room on the back side for less noise and first level if stairs are a problem.”
1313karen, 7 Oct 2016 | Read review
“Ours faced east, on the ground floor and despite Route 66 being so close, it was a quiet and silent room”
  • bathroom
  • view from room, the window connects room with parking lot
  • beds, two queen, comfy and clean
austinwhittall, 2 Oct 2016 | Read review
“1st floor if you cannot climb stairs and as far from the train tracks as possible”
RiveraMayaPA, 9 Jul 2016 | Read review
5 of 5