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Days Inn & Suites Red Rock-Gallup

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408 Reviews from our TripAdvisor Community

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Showing 403: English reviews
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Daly City, California
Reviewed yesterday NEW

When we checked into the hotel, manager said he was going to match price of $59.99 instead he charges us $69.99 which after taxes came out to $80+ and said that he did not have any more rooms of $59.99 (:??) after he said he will let us have it for $59.99. He also said that our room came with...

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Helpful?
Thank 940jof
Flagstaff, Arizona
Reviewed 6 days ago NEW

Review collected in partnership with Days Inn
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Helpful?
Thank carolinejohnson2017
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Peoria, Arizona
Reviewed 1 week ago

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Thank 490duaneg
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Parma, Ohio
Reviewed 1 week ago

this motel needs a update, rooms are old and breakfast was very poor, on the plus side the staff was friendly and helpful

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Thank Terence M
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear Terence M, Thank you for sharing your experience with us. I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest...

Albuquerque, New Mexico
Reviewed 1 week ago

When we arrived it was a little late after driving twelve hours. When we got to our room the dead bolt lock would not lock. The 2nd queen bed did not have a comforter. I was so tired i just leaned my bag against the door and went to sleep or tried to sleep. The hotel is so close to...

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Thank johnwD6581EC
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear johnwD6581EC, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations.This issue is being addressed with our staff and management. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues, and I thank you for...

Waseca, Minnesota, USA
Reviewed 2 weeks ago

The best thing: we checked in late but still were asking for a quiet room. The desk clerk was most accommodating and found us a room that had no one beside us on either side nor over our heads. This made up for almost everything else! Our pet was welcome with a small pet fee. The room was clean and...

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Helpful?
Thank fesusedabit
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear fesusedabit, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. We appreciate how you have let us know what areas of our service impressed you and which were lacking. In the future, please speak with our front desk staff if there is too much noise, and we will...

Phoenix, Arizona
Reviewed 2 weeks ago

This is the worst hotel I EVER stayed in! I will Not recommend this hotel to anyone! They are very dirty. The Room I booked was supposed to be smoke free but the little Lady gave me a smoking room... she was very rude! She TOLD me I had pay an extra 20 dollars for my kids so I did....When...

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Thank teetag
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear teetag, Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. We also promise to resolve the problem you are addressing. Thank you very much for staying with...

Dalhart, Tx.
Reviewed 2 weeks ago

Don't go there. Person at the desk was so rude we should have left but we were to tired to travel further. Did not eat breakfast there. Price was double what they quoted on the phone. It was a quiet place. Convenient to Hwy. 40.

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Helpful?
Thank Elaine L
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear Elaine L, Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. Your comments help us to see where we need to improve and we appreciate that you...

Pinetop-Lakeside, Arizona
Reviewed 2 weeks ago

Staff is very friendly Nice room Pool area is nice too.. but the card key doesn't really work on the door from the outside Inn .. In the pool area had a hard time and just ended up going to the front... But all in all a nice stay.. came thur late and left early had some breakfast... I did...

Review collected in partnership with Days Inn
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Helpful?
Thank 168amid
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear 168amid. Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. We also appreciate your feedback regarding the key cards...

Gallup, New Mexico
Reviewed 3 weeks ago

My stay at the Days Inn Red Rock was sleepless. The 3 dogs camped next to my room keep me up. Dogs barking and whining, ugh! The walls were paper thin, the doors to each room were very loud when people were opening and closing. People on the 2nd floor were very "heavy" their footsteps shook my room ceiling. The...

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Helpful?
Thank Martha T
Falgoon P, Guest Relations Manager at Days Inn & Suites Red Rock-Gallup, responded to this review

Dear Martha T, Thank you for your review. We apologize for any inconvenience you experienced due to the noise level of the hotel. We strive hard to maintain a quiet and family friendly environment, but we can not control the actions of our guests. In the future, please speak with our front desk staff if there is too much noise,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Days Inn & Suites Red Rock-Gallup

Address: 3010 E Historic Highway 66, Gallup, NM 87301-4648 (Formerly Red Rock Inn)
Region: United States > New Mexico > Gallup
Price Range: RM270 - RM416 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Red Rock-Gallup 2*
Number of rooms: 77
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Also Known As:
Red Rock Hotel Gallup
Best Western Gallup
Gallup Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Days Inn & Suites Red Rock-Gallup staff and other travellers.
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Questions? Get answers from Days Inn & Suites Red Rock-Gallup staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
 of 5 bubbles richardmC7218HN, 18 Feb 2017 | Read review
“DO NOT STAY HERE! They will rip you off!!!”
 of 5 bubbles 474janicew, 1 Feb 2017 | Read review
“Ask for a room on the back side for less noise and first level if stairs are a problem.”
 of 5 bubbles 1313karen, 7 Oct 2016 | Read review
“Ours faced east, on the ground floor and despite Route 66 being so close, it was a quiet and silent room”
  • bathroom
  • view from room, the window connects room with parking lot
  • beds, two queen, comfy and clean
 of 5 bubbles austinwhittall, 2 Oct 2016 | Read review
“1st floor if you cannot climb stairs and as far from the train tracks as possible”
 of 5 bubbles RiveraMayaPA, 9 Jul 2016 | Read review
5 of 5