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Hotel Encanto de Las Cruces

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Hotel Encanto de Las Cruces
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1,011 Reviews from our TripAdvisor Community

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Pisac, Peru
Reviewed yesterday NEW

My stay at Encanto was great! Located in a perfect area of town. The check in was easy, fast and very friendly. The room was clean and nice. I did wake up a little earlier than I wanted to the sound of a train. I will return for the beautiful pool. I felt like I was in the tropics with...

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Helpful?
Thank Pisac Inn H
Albuquerque
Reviewed 2 days ago NEWvia mobile

Old Spanish ambience. Traditionally decorated room for their style. Nice though not large pool for the size hotel, hot tub jets not working which should have been mentioned when making reservations or at least at check-in. Promised cookies very late in coming. Convenient to have Garduno's on site, though slow and under staffed, they serve delicious scrambled egg and bacon-filled...

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Helpful?
Thank timeawaynow
Austin, Texas
Reviewed 4 days ago NEW

Stayed here on a road trip headed out to Sedona. Stayed in Las Cruces primarily bx this hotel looked very comfortable and is right on the Interstate. Very close to a large number of restaurants in all price ranges ( Pecan Grill was super) and a large mall with lots of stores. Very happy with the room itself - very...

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Helpful?
Thank RockingRobin78704
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear RockingRobin78704, We are happy you chose to stay at Hotel Encanto on your way to Sedona and you were able to enjoy the surrounding area, as well. I apologize you had some issues getting directions to local hiking trails and please know we have now implemented a new system to where we have directions easily accessible for our agents...

Taos County, New Mexico
Reviewed 6 days ago NEW

Beautiful touches with Mexican tiles, sculptures, fountains abound. The garden is exquisite and so serene. The rooms are ample; the beds are amazingly comfortable. This is a full-service hotel with a very good restaurant on the premises. Parking is complimentary. The staff is the best part: welcoming, helpful, and genuinely nice!

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Helpful?
Thank TaosJuice
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear TaosJuice, We are so pleased to hear that you enjoyed our property and all of its amenities during your recent visit to Las Cruces. We hope you to see you again soon!

New York, New York, United States
Reviewed 1 week ago via mobile

I suppose it's the best option. But the Hotel Encanto is pretty much equivalent to a Comfort Inn. There is no downtown to speak off in Las Cruces - it's more of a large suburb than a city. The Hotel Encanto is right off the highway standing amid several strip malls and chain restaurants. There is a small pool but...

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Helpful?
Thank TGMerrill
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear TGMerrill, Thank you for taking the time to share your recent experience although it was less than exceptional. I am disheartened that you did not enjoy our resort style pool and terrace areas or the outlets available on property. I hope that when you are in the area again you give our property another opportunity to serve you.

Reviewed 1 week ago via mobile

We ended up staying here at the last minute. It turned out to be one of our all time favorite places to stay! The interior is beautiful and the staff is great! Vanessa was especially helpful when we checked in! . We will be going back with the kids soon!

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Helpful?
Thank Brie-Ann L
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Brie-Ann L, I am so happy to hear that you consider Hotel Encanto to be one of your favorite places to stay! Thank you for mentioning the exceptional service you received from Vanessa at the Front Desk and please know her efforts will not go unnoticed. We look forward to seeing your family again soon.

Reviewed 2 weeks ago

My husband and I love this hotel. We stay here every time we visit Las Cruces. The people are very nice, the rooms are large and decorated in a Southwest style. Also, many neat restaurants are within walking distance. The last time we stayed, I left my iPad in the room. It wasn't until the next day that I realized...

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Helpful?
Thank Shaybene
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Shaybene, Thank you for taking the time to share your return visit with us at Hotel Encanto! I am so happy to hear you were able to receive your iPad with ample time and that you chose us as your destination hotel again. We hope you continue to visit us each time you are in Las Cruces and thank...

Riverside, California
Reviewed 2 weeks ago

My room was very comfortable, large and quiet. The décor was Southwest and Mission style which made it very appropriate for New Mexico. I will be staying there again for business next month. The restaurant was great and nice not to have to find elsewhere to eat since I was alone. Also the gift shop was well stocked for gift...

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Helpful?
Thank famulan2015
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear famulan2015, Thank you for sharing your recent stay with us at Hotel Encanto and for rating it as 5 stars! We are happy to hear you enjoyed not only your room, but Garduno's and our gift shop as well. We hope to have you as our guest again soon!

Las Cruces, New Mexico
Reviewed 2 weeks ago

I lived in Las Cruces, NM for 5 years. Not once did I hear of Hotel E until I started planning my wedding that included about 50 out of town guests. My first visit to the hotel was really amazing, the Spanish style was beautiful and the outdoor by the pool area made me feel like I was at a...

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2Thank Christy B
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear Christy B, I would like to start off by congratulating you on your marriage and say thank you for choosing Hotel Encanto as your destination hotel! Although it appears that your experience from the beginning was less than exceptional, I am so proud and happy to hear that Jon Tapia was able to turn it around into an unforgettable...

Reviewed 3 weeks ago

The hotel is a bit older but really nice and up to date on the inside. They had fresh cookies and water waiting at check in. Receptionist was super nice and helpful. We had forgotten some stuff at home and receptionist told where the closet Walgreens was at and how to get there. Recommended some local places to shop and...

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Helpful?
Thank foodiemama15
Amanda R, Front Office Manager at Hotel Encanto de Las Cruces, responded to this review

Dear foodiemama15, Thank you for sharing your experience you had during your visit at Hotel Encanto. We are pleased to hear you enjoyed our cookies and water during your check in and also the service you received from the Front Desk. I apologize you had a room that had two beds instead of one, as you were expecting. We appreciate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our guests at the Hotel Encanto de Las Cruces get to embrace a cultural experience that is unique to the area of Las Cruces, New Mexico. While enjoying the beautiful Mesilla Valley, guests enjoy reflecting on the area's Spanish and Mexican Colonial history and traditions. The hotel is adorned with original Mexican artwork, textiles and furnishings. Enjoy regionally influenced courses at Garduno's Restaurant and experience unique cocktails at Azul Ultra Lounge: the most cosmopolitan club in the area. Simply put, when you stay with us at Hotel Encanto de Las Cruces, you capture a bit of culture and authenticity that no other hotel can offer. "Hotels supporting cultural causes." ... more   less 

Additional Information about Hotel Encanto de Las Cruces

Address: 705 S Telshor Blvd, Las Cruces, NM 88011-4690 (Formerly Hilton Las Cruces)
Region: United States > New Mexico > Las Cruces
Price Range: RM549 - RM722 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Encanto de Las Cruces 3.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Hilton Hotels Las Cruces
Hilton Hotel Las Cruces
Encanto Las Cruces
Hotel Style:
#6 Business Hotel in Las Cruces
#6 Family Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Encanto de Las Cruces staff and other travellers.
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Questions? Get answers from Hotel Encanto de Las Cruces staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need a refrigerator, request one for $10.00.”
 of 5 bubbles 607DawnM607, 25 Mar 2017 | Read review
“High floor with review to the west away from the mall was great.”
 of 5 bubbles RockingRobin78704, 22 Mar 2017 | Read review
“The rooms by the pool are the same but really nice for kids having the private patio area.”
 of 5 bubbles 115christyb, 7 Mar 2017 | Read review
“When you stay 3 or more nights you get a 30% discount.”
 of 5 bubbles 465amym, 28 Feb 2017 | Read review
“Our room faced the pool, which can get pretty loud. Perhaps avoid if possible, though a nice view”
 of 5 bubbles sgc9487, 12 Feb 2017 | Read review
5 of 5