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Hotel Encanto de Las Cruces

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Traveller (295)
Room & Suite (66)
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Overview
  • Excellent59%
  • Very good23%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Encanto de Las Cruces
Special Price: 20% Offer!
Offers from Hotel Encanto de Las Cruces
Special Price: 20% Offer!
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Reviews (1,210)
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1,194 results
Traveller rating
691
275
138
61
29
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LanguageEnglish
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691
275
138
61
29
Show reviews that mention
All reviewsgarduno's restauranthighly recommend hotelnew mexicoon site restaurantpool arearoom servicebeautiful hotelspanish stylechain hotelsfront desk staffrooms are largestaff was friendlyjonlobbyazulcoltonlas
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1 - 5 of 1,194 reviews
Reviewed 1 week ago via mobile

This hotel does hit the three most important things....it was quiet, the beds were very comfortable, and the room was very clean. Otherwise, although the staff was friendly, the service was lacking. They say they want to please you but when you ask for something,...More

Thank ShelleyWhite
Response from Amanda R, Front Office Manager at Hotel Encanto de Las CrucesResponded 6 days ago

Dear ShelleyWhite, We sincerely appreciate you sharing your experience with us and for providing the areas for improvement that our property and staff could have provided to you during your stay. Please know that these opportunities have been addressed to the best of our ability...More

Hotel's Favourite
Reviewed 5 December 2017 via mobile

We were driving highway 10 and needed a place to sleep. Hotel Encantó was a little out of our way but took a chance anyway. What a deal! Fantastic place, great staff, nice restaurant with a happy hour! Had a very nice dinner and breakfast...More

1  Thank K2675EEmariag
Response from Amanda R, Front Office Manager at Hotel Encanto de Las CrucesResponded 8 December 2017

Dear K2675EEmarlag, We are so happy that you went out of your way and gave us the opportunity to serve and showcase our beautiful property and the great staff we have to offer. We hope to have you as our guest again if you are...More

Reviewed 1 week ago

Ask for Isaac B in the restaurant, he was fantastic!!! Great meal! The staff at the hotel were also very friendly and if we needed anything they were right there to help. Pool area was great for a small family get together, just request the...More

Thank Char W
Response from Amanda R, Front Office Manager at Hotel Encanto de Las CrucesResponded 6 days ago

Dear Char W, Thank you for sharing such a wonderful review of both our property and of your service you were provided by Isaac in Garduno's. We hope to have you as our guest again soon!

Reviewed 2 weeks ago

The hotel is fine in itself, but the service or lack of is why I wouldn't recommend this hotel. The first night our air conditioning wasn't working well and I asked for another room. Colton at the front desk was not very helpful, telling me...More

Thank ParkCityFoodTours
Response from Amanda R, Front Office Manager at Hotel Encanto de Las CrucesResponded 1 week ago

Dear ParkCityFoodTours, We would like to thank you for sharing your experience with us even though it was less than extraordinary. We appreciate and value any feedback we are able to receive from our guests so that we can not only address these opportunities but...More

Reviewed 2 weeks ago via mobile

Hotel Encanto is an oasis in the middle of the desert. We originally planned to spend one night in Las Cruces on our way to Albuquerque, but when we found this hotel, we changed our minds and stayed two nights! Encanto has a gorgeous pool...More

1  Thank sparklingsoul
Response from Amanda R, Front Office Manager at Hotel Encanto de Las CrucesResponded 1 week ago

Dear sparlingsoul, We sincerely appreciate you taking the time to share you wonderful experience here at Hotel Encanto. Thank you for mentioning the service you received from Karina, our Guest Host, and please know her efforts are celebrated. We are also glad you enjoyed your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$113 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Las Cruces
#6 Business Hotel in Las Cruces
#6 Family Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Las Cruces
#6 Business Hotel in Las Cruces
#6 Family Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (295)
Room & Suite (66)
Dining (22)
Pool & Beach (16)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Kim J
17 November 2017|
AnswerShow all 4 answers
Response from Alex S | Property representative |
Hi Kim J, After reviewing the website, there is no current public transportation to White Sands. I would recommend renting a car, which will run you about $40 for a day. We will be happy to provide you with directions. You... More
0
Votes
SJRCPA
28 July 2017|
Answer
Response from Alex S | Property representative |
Hi SJRCPA, We have designated smoke areas outside near the front entrance and outside near the banquet hall entrance.
1
Vote
Margaret D
1 September 2016|
Answer
Response from Amanda R | Property representative |
Hi Margaret, We do have special rates that we could possibly apply for your upcoming reservation depending on specific dates and availability. Please call me directly at 575-532-4208 so we can discuss dates and rates for... More
0
Votes
Room Tips
"Make sure not to get a room by the elevators"
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"We had the mountain view which was plenty good."
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"don't let the online photos fool you."
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"No opinion because I did not investigate."
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