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Hotel Encanto de Las Cruces

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Traveller (295)
Room & Suite (66)
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Overview
  • Excellent59%
  • Very good23%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Encanto de Las Cruces
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Offers from Hotel Encanto de Las Cruces
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,210)
There are newer reviews for Hotel Encanto de Las Cruces
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1,194 results
Traveller rating
691
275
138
61
29
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691
275
138
61
29
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All reviewsgarduno's restauranthighly recommend hotelnew mexicoon site restaurantpool arearoom servicebeautiful hotelspanish stylechain hotelsfront desk staffrooms are largestaff was friendlyjonlobbyazulcoltonlas
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11 - 15 of 1,194 reviews
Reviewed 11 April 2018

We had a super stay at the Hotel Encanto. The service in particular was outstanding. We got a text from the hotel the day before we arrived, asking if we needed anything, and I tipped them off that it was our son's birthday on the...More

1  Thank Abigail M
Response from Amanda R, Front Office Manager at Hotel Encanto de Las CrucesResponded 4 weeks ago

Dear Abigail M, We were so excited to have had the opportunity to make his day more special and sing Happy Birthday! Our team takes with great pride in creating memorable experiences for each of our guests no matter the age or celebration. Thank you...More

Reviewed 11 April 2018

The hotel is very nice and clean. I had two issues when I arrived: the television reception was too dark and the chair at the desk would not rise to the level that was comfortable for me to do my work at the desk. I...More

Thank David P
Response from Amanda R, Front Office Manager at Hotel Encanto de Las CrucesResponded 4 weeks ago

Dear David P, Thank you for sharing your 5 star experience with our fellow Trip Advisor readers. We appreciate you allowing our team the opportunity to correct the challenges you encountered in your room all with providing excellent service. We thank you for your loyalty...More

Reviewed 9 April 2018

Hotel is centrally located and close to shopping mall, restaurants(fast food & otherwise), & Mtn. View Med. Ctr. Agree with other reviewers that the rooms need refurbishing-something we've pointed out before. Some rooms have missing/peeling wallpaper and/or tile in the bathrooms & rooms need to...More

Thank Blupast
Reviewed 9 April 2018

We selected Hotel Encanto because of the beautiful pool and outdoor amenities - very appealing as we traveled through NM. The lobby and front desk staff were efficient and welcoming but our experience went downhill from there. Our first room had a sizable piece missing...More

Thank Triplejkb
Reviewed 8 April 2018 via mobile

To whom it may concern in reference to make Isaac shine brightly my stay and my service at the restaurant was very professional and concerning for the well-being of the guest which was me the food was on point the drinks were properly evenly made...More

Thank PRESTON M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$112 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Las Cruces
#6 Business Hotel in Las Cruces
#6 Family Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Las Cruces
#6 Business Hotel in Las Cruces
#6 Family Hotel in Las Cruces
#9 Romantic Hotel in Las Cruces
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (295)
Room & Suite (66)
Dining (22)
Pool & Beach (16)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Kim J
17 November 2017|
AnswerShow all 4 answers
Response from Alex S | Property representative |
Hi Kim J, After reviewing the website, there is no current public transportation to White Sands. I would recommend renting a car, which will run you about $40 for a day. We will be happy to provide you with directions. You... More
0
Votes
SJRCPA
28 July 2017|
Answer
Response from Alex S | Property representative |
Hi SJRCPA, We have designated smoke areas outside near the front entrance and outside near the banquet hall entrance.
1
Vote
Margaret D
1 September 2016|
Answer
Response from Amanda R | Property representative |
Hi Margaret, We do have special rates that we could possibly apply for your upcoming reservation depending on specific dates and availability. Please call me directly at 575-532-4208 so we can discuss dates and rates for... More
0
Votes
Room Tips
"Make sure not to get a room by the elevators"
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"We had the mountain view which was plenty good."
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"don't let the online photos fool you."
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"No opinion because I did not investigate."
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