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Comfort Suites University

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107 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Saint Peters, Missouri
Reviewed 19 January 2016

We stayed one night on our way to Deming, NM. The staff was so friendly and helpful in arranging a taxi for us, gave us great recommendations on where to eat. Close proximity to Whiskey Dicks for the concert we attended. Would definitely stay here again!

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Helpful?
Thank cbthatsme
gmnm003, Manager at Comfort Suites University, responded to this review

Dear cbthatsme, Thank you for taking the time to complete our online Tripadvisor.com survey regarding your stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

albuquerque
Reviewed 31 December 2015

This place was higher priced than we usually go for, but since we had some points, I picked it for decent reviews and the location (close to sights we wanted to check out). The breakfast was quite nice in its variety until a group of guests showed up and ate all meat and egg dishes. The indoor pool was a...

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Helpful?
Thank princess_on_the_road
Fort Worth, Texas
Reviewed 12 November 2015 via mobile

The rooms were nice. 5 pillows on the king bed which means we can comfortably sit up and read or watch a little TV. The staff was kind, courteous, and helpful. The breakfast had more than just a carb overload. There were eggs (scrambled and boiled) and sausage for those who want the protein. Diced potatoes rounded out the hot...

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Helpful?
Thank Quietmanwife
gmnm003, Manager at Comfort Suites University, responded to this review

Thank you for taking the time to rate and review your recent stay. Your review says it all! I was glad to read that we were able to provide you with excellent accommodations. Id like to apologize for the a/c unit not working properly. I have shared this with my maintenance staff to ensure that we have fixed this issue...

Raton, New Mexico
Reviewed 11 November 2015

I didn't choose a hotel until well after dark and a lot of them were booked up. TripAdvisor helped me choose Comfort Suites but I found the desk clerks to be below average and our room had a pronounced odor of stale smoke. It was on the third floor, far from the car. I won't choose this hotel again.

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1Thank hilocountry
gmnm003, Manager at Comfort Suites University, responded to this review

Thank you for taking the time out of your day to review and rate your stay with us. I am sad to read that you found our staff to be below average. I am actually quite shocked by this and have addressed this complaint with them to ensure that each feel comfortable at our property and have the knowledge and...

Austin
Reviewed 3 November 2015 via mobile

Staying four nights ....I travel all over stay in a lot of hotels ......all difrant price ranges ,, I can not express!!!!! That this is the cleanest I have ever been in ...which tells me about the people that work here !! Nothing more comforting then a clean hotel ....hotel staff was Awsome :) ...I am rarely impressed :)

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Helpful?
Thank Danagirl5128
gmnm003, Manager at Comfort Suites University, responded to this review

I would like to start off by thanking you for such a wonderful review. I am glad that we were able to impress you during your four day stay! I am always astounded with my staff and am extremely happy when they get the recognition they deserve. They join me in thanking you for your kind words, we all look...

Lancaster, Pennsylvania, USA
Reviewed 31 October 2015

I was moving across the country, and decided to turn it into the obligatory exploration of the U.S. My last night of the journey was going to be in Las Cruces, NM, before waking up the next morning to meet back up with my wife. I decided that the final night would be the one in which I picked the...

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Thank RAB40AZ
Fredericksburg, Texas
Reviewed 28 October 2015 via mobile

The positives: Very comfortable beds/pillows. Good location off of I25. Quiet rooms. Front desk staff was pleasant and helpful. The negatives: dated furnishings, HVAC shut off at 12 midnight and never came back on - it got very stuffy and warm in the room. Finally the breakfast was awful - it would have been better if anything was hot but...

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Helpful?
Thank BILL A
gmnm003, Manager at Comfort Suites University, responded to this review

Allow me to firs thank you for reviewing your recent stay with us. I would like to apologize for failing to exceed your expectations. I am happy that you found our beds comfortable, and staff friendly. I have a wonderful staff who try their hardest every day to provide our guests with the best stay possible. I have addressed your...

Atlanta,Georgia
Reviewed 15 October 2015

We stayed here on last 2 nights before flying out of El Paso. Room had a queen bed and a sofa bed. microwave and mini fridge. Bed was comfortable. bathroom was large as this was handicap accessible room. had an amusing view of retaining wall out our window and watched several squirrels playing and sitting on top of wall scouring...

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Helpful?
Thank DLfromATL
gmnm003, Manager at Comfort Suites University, responded to this review

Thank you for taking the time out of your day to rate and review your recent stay with us. I am happy to read that you enjoyed your time with us. Every once in awhile I will take time out of my day as well to go into one of our rooms and watch those two squirrels you spoke of....

Safford, Arizona, United States
Reviewed 29 September 2015

I stayed here because my usual hotel was fully booked. I paid full price for a suite for comfort and space on my business trip. First of all the bed was an excellent pillow top, which is as good as the ones I have found in expensive resort hotels, and they give an assortment of nice pillows of varying softness....

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Helpful?
Thank Robert V
gmnm003, Manager at Comfort Suites University, responded to this review

First allow me to begin by thanking you for completing our usual guest survey, as well as providing us with a more in depth review here on TripAdvisor. I am truly appreciative of the time you took to let us know what we need to work on and what you did enjoy about your stay. Please know that we are...

Safford, Arizona
Reviewed 20 May 2015

Driving into the parking lot we noticed that it was very well maintained. The hotel is right off the freeway, so I was a little concerned about noise, but I never heard a thing. As we entered the lobby at almost 9 PM, we were greeted by Stephanie who had a friendly smile and a cheery, "How can I help...

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Helpful?
Thank Fastmach B
gmnm003, Manager at Comfort Suites University, responded to this review

Let me start off by saying thank you for taking the time to rate us on TripAdvisor. Your review has been shared with the entire staff . We are so thankful to have Stephanie as part of our team here, and wouldn't know what to do without her. She brings a smile with her everyday that seems to brighten everyone...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room

Additional Information about Comfort Suites University

Address: 2101 S Triviz, Las Cruces, NM 88001
Region: United States > New Mexico > Las Cruces
Price Range: RM303 - RM530 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites University 2*
Number of rooms: 61
Reservation Options:
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Also Known As:
Comfort Suites Las Cruces
Las Cruces Comfort Suites
Hotel Style:
#13 Business Hotel in Las Cruces
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Questions & Answers

Questions? Get answers from Comfort Suites University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We are elderly and handicapped, but, otherwise I would not hesitate to stay on any floor or room.”
 of 5 bubbles malcolml800, 13 Feb 2017 | Read review
“Avoid rooms near the pool or lobby. Lots of traffic.”
 of 5 bubbles 441anthonyr, 14 Nov 2016 | Read review
“We were on the third floor, Room 321. Nice view but nothing exceptional. Room was very quiet.”
 of 5 bubbles Bagpiper549, 27 Oct 2016 | Read review
“There's an indoor pool on the first floor. I suppose that could be noisy at times.”
 of 5 bubbles BruceAbell, 25 Jul 2016 | Read review
“Quieter, more solid floors.”
 of 5 bubbles celtic451, 27 Jun 2016 | Read review
5 of 5