We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Express Portales

View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Holiday Inn Express Portales
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

57 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 57: English reviews
Start your review of Holiday Inn Express Portales
 Click to rate
Snowflake, Arizona
Reviewed 6 days ago NEW

On our way back from a wedding we decided to take the senic route home. Decided to try the Portales Holiday Inn and I'm glad we did. It was thoroughly enjoyable. Front desk was very friendly, talked to us like long lost friends and she proceeded to tell us several places to eat dinner which we tried. Husband asked if...

Thank Anita J
Chrisula W, Manager at Holiday Inn Express Portales, responded to this review

Dear Anita J, Thank you for taking the time to leave us a review. Guest satisfaction is something we take great pride in, we are pleased that we were able to meet your expectations. We look forward to seeing you again next time you are in Portales, NM. Warmest Regards, Chrisula Webb General Manager

Denver, Colorado
Reviewed 16 February 2017

Hotel is being newly renovated to ensure that you have access to great lighting in the room, many USB and electrical outlets, new room accommodations, Keurig coffee maker, etc. Front Desk, Chimere Fields, provided me daily service that exceeds most hotels. She is professional, polite, and total guest-oriented. Chimere is an asset to the hotel. Breakfast is expanded with many...

1Thank NeilRocks
About Hotel's Favourite Review
Chrisula W, General Manager at Holiday Inn Express Portales, responded to this review

Dear NeilRocks, We are extremely pleased to hear that you enjoyed some of the features of our new remodeled rooms. I will make sure to pass your kind words onto our Front Desk Staff and especially Chimere. We look forward to seeing you again next time your travels bring you to Portales, NM. Thank you, Chrisula Webb

Boise, Idaho
Reviewed 17 February 2017 via mobile

This is an older hotel getting a facelift. Our room was on the 3 rd floor, the top floor. The floor and walls were torn up and it was obviously being worked on, but we didn't see any workers (only there one night). Room was redone and was very nice and clean. Bed was comfortable with selection of pillows. Bathroom...

1Thank amytxus
Chrisula W, General Manager at Holiday Inn Express Portales, responded to this review

Dear amytxus, Thank you for taking the time to leave us some feedback on our construction, we greatly appreciate it. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Thank you, Chrisula...

Chicago, Illinois
Reviewed 25 August 2016

I have stayed here a number of times over the years when my business travel brings me to Cannon AFB. The location is close to the base making access very easy. I enjoy this location since it is always very clean, staff is very pleasant and it is a fairly newer hotel so the condition is very good as well....

Thank Bruce G
Reviewed 11 August 2016 via mobile

Reasonable price rooms, clean, quite room. Very friendly employees. Room was nice and large. Good breakfast everyday. Nice pool and hot tub. OK exercise room. On the edge of town. Very quite location.

Thank Wayne P
Charleston, South Carolina
Reviewed 24 June 2016

I would like to thank the staff at the Holiday Inn in Portales, NM for accommodating our family. Through the an entire month, family members were able to set up reservations easily. The staff was friendly and kind at all times. The breakfast was good and the dining area was clean. Housekeeping did a good job at making sure we...

Thank savfam843
Chrisula W, General Manager at Holiday Inn Express Portales, responded to this review

Dear svfam843, We are extremely pleased to hear that we met your expectations. I will make sure to pass your kind word on to the staff. We look forward to seeing you all again next time you are in Portales, NM. Chrisula Webb, General Manager

Albuquerque, New Mexico
Reviewed 23 June 2016

This property is very clean and welcoming. The staff is very friendly and helpful. The rooms are set up for three people and we had four. The staff was more than accommodating when I asked for more towels every day. The only hiccup, Housekeeping did not clean our room one day of our three night stay. It wasn't a problem...

Thank Lynnae B
Chrisula W, General Manager at Holiday Inn Express Portales, responded to this review

Dear Lynnae B, Thank you for choosing to stay with us. We are pleased to hear that you enjoyed your stay at our property, and highly appreciate the feedback you provided us with so that we can continue to improve our service. We hope to see you again in the future.

Albuquerque, United States
Reviewed 20 June 2016 via mobile

Eazy check in, plenty of parking, helpful staff. Provides WiFi. Morning breakfast was good, dining room in need of some repairs though. Hotel is darn near everything in town, even found a close car wash to clean up the car.

Thank Joseph W
Chrisula W, General Manager at Holiday Inn Express Portales, responded to this review

Dear Joseph W. We are pleased to hear that you enjoyed your time with us. See you all next time you are in POrtales, NM. Chrisula Webb, General Manager

Hummelstown, Pennsylvania, United States
Reviewed 23 May 2016 via mobile

I returned for another business trip to Portales. I had a very pleasant stay at the Holiday Inn Express. The staff was super helpful and my colleagues and I had a great opportunity to do very meaningful work in partnership with the nearby university.

Thank jpetula
Chrisula W, General Manager at Holiday Inn Express Portales, responded to this review

Dear jpetula, I was pleased reading your nice comments about the hotel and staff at the Holiday Inn Express, Portales NM. We are excited that you enjoyed your stay and hope to see you all again. Best Regards, Chrisula Webb General Manger

Reviewed 17 April 2016

Room needed a good cleaning. Cleaning staff needs training. Cleaned our room first day and left no towels in our room. Caught the ladies down the hall and was able to get towels however not sure they understood as there was lots of pointing to get message across since there was a language barrier. However they were very nice. Not...

Thank Kathy D
Chrisula W, Manager at Holiday Inn Express Portales, responded to this review

Kathy D, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

26 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (1)
Other (1)

Management photos: Courtesy of the property manager

All Management Photos (25)
Hotel & Grounds (4)
Dining (4)
Room/Suite (11)
Pool/Beach Area (2)
Business Centre/Function Rooms (1)
Other (3)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Portales
29.8 km away
Hampton Inn Clovis
Hampton Inn Clovis
#3 of 13 in Clovis
275 reviews
30.2 km away
Days Inn & Suites Clovis
33.3 km away
Fairfield Inn & Suites Clovis
Show Prices
Show Prices
Show Prices
33.5 km away
La Quinta Inn & Suites Clovis
30.3 km away
Comfort Inn & Suites
Comfort Inn & Suites
#7 of 13 in Clovis
108 reviews
33.7 km away
Holiday Inn Express Hotel & Suites Clovis
Show Prices
Show Prices
Show Prices


  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newest addition to Portales, New Mexico is the Holiday Inn Express Hotel & Suites Portales, conveniently located on US Hwy 70, just 1 mile southwest of downtown Portales and near Eastern New Mexico University, the Greyhound Arena and Stadium and Cannon Air Force Base. This beautifully appointed property includes 65 brand new overly spacious guest rooms that all offer free high-speed Internet, microwave and refrigerator, 27 TV, and coffee maker. Guests are also welcome to relax in the indoor pool and spa or use the fitness and business centers. Guests can also enjoy a unique breakfast experience at the new Express Start breakfast bar served every morning from 6:00 AM to 9:30 AM featuring scrambled eggs or omelets, sausage or bacon, biscuits, gravy, and our trademark cinnamon roll.Local businesses include: Abengoa Bioenergy, DairiConcepts, Southwest Cheese, Southwest Canners, and Western Dairy Transport. ... more   less 

Additional Information about Holiday Inn Express Portales

Address: 1901 W 2nd St, Portales, NM 88130-7015
Region: United States > New Mexico > Portales
Price Range: RM520 - RM731 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portales 2.5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotwire, Orbitz, Expedia, Hotels.com, Cancelon, Cheap Tickets, Priceline, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your Holiday Inn Express Portales reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Portales Hotel Portales
Holiday Inn Portales
Portales Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Holiday Inn Express Portales staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Well kept common rooms. Spotless rooms and comfortable beds and pillows. Stayed in very quite room ground floor.”
anitaj477, 21 May 2017 | Read review
“Ask for room on backside if Hoyle as we never heard the train at all.”
kathydE6930CV, 17 Apr 2016 | Read review
“Rooms as far from the railroad tracks are better. Also, lots of late weekend traffic. Lobby noise infiltrates first floor rooms.”
jpetula, 21 Jan 2016 | Read review
“We had an end room on the first floor across from the pool which made it extremely convenient!”
jsimmonsfox, 12 Jun 2015 | Read review
“Be as nice as you would like to be treated.”
MMorgan2571, 7 Jun 2015 | Read review
5 of 5
US$118* /night
View Deal
View all 12 deals
Prices are for 1 room, 2 adults
Change dates