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Extended Stay America - Albuquerque - Rio Rancho

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Extended Stay America - Albuquerque - Rio Rancho
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112 Reviews from our TripAdvisor Community

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Showing 111: English reviews
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Reviewed 4 February 2017

Affordable, Great Location by the airport, without airport noise. The staff was always helpful. Clean place. Even their shower water is softened. Overall, we loved staying there while my dad was healing at a nearby hospital. :)

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Helpful?
Thank Leandro L
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

We appreciate you taking the time to share your experience. I am glad to see you had an excellent stay at our hotel due to our affordable rates, convenient location, and helpful staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 31 January 2017 via mobile

Theresa and her staff were amazing during my Stay at the Rio Ranch location. I give this location and the staff a 10 for their exemplary customer service. The room was very nice, as well the hotel area was very clean.

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Helpful?
Thank Rebecca C
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that our staff made a positive impression and that you favored the excellent customer service you received. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 31 January 2017 via mobile

We stayed for our 2nd week of our trip at this location. Staff was great and made sure we were comfortable. The views were great. Thank you so much!! We will see you soon I am sure. We will be back!!!

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Helpful?
Thank Roxanne W
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

Thank you for taking the time to share your experience. It is great to see you were well accommodated at our hotel while on vacation and that our staff made a positive impression. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 20 January 2017

This hotel was tucked away from traffic, but close to everything. Grounds were clean and we always felt safe. The hotel was clearly recently remodeled and decorated. The front desk agent, Jessica, was very knowledgeable about the area and gave us clear directions and ideas on where to eat and shop. We had all the comforts of home. Would not...

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Helpful?
Thank Armando C
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. Your positive comments on our location, clean facilities, and excellent customer service are much appreciated. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Reviewed 18 January 2017 via mobile

Stayed here for 3 weeks, and it has been phenomenal. Theresa the front desk agent is awesome! Super friendly, and always more then willing to make me a new key when needed. Rooms are very clean great place to stay with the family.

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Helpful?
Thank Taylor D
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

Thank you for taking the time to share your experience. I am glad you received excellent customer service and accommodations that you and your family found suitable. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Reviewed 12 January 2017

This was a great place to stay in Albuquerque, while we were out there visiting friends. The room was clean, comfortable and convenient to get to on the first floor. The hotel has a great view of Sandia Mountain and it is within walking distance to the Cottonwood Mall, where there are plenty of retail outlets, gas stations, restaurants, and...

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Thank 624normanc
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

We appreciate you taking the time to share your experience. It is good to know you were able to enjoy our convenient location and that you valued our fully equipped kitchen. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 15 November 2016 via mobile

This property has a great staff, always pleasant and accommodating. The new remodel is very tasteful and puts the property first on my list for stays as we travel through Albuquerque/Rio Rancho several times a year.

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1Thank thibler1
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

I appreciate you taking the time to write such a great review of our property. I am proud of our team for providing you excellent service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Reviewed 19 October 2016 via mobile

I was scared after I booked this place because of the reviews, now I'm sure those guys were staying in the wrong hotel. Came up to ABQ to have my wisdom teeth pulled. Place was 3 miles from the surgeon's office. Booked because of the location and it was half the price of the surrounding hotels. Was easy to find...

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Helpful?
Thank Alicia R
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

Thank you for taking the time to write a review. I am pleased to see you were well accommodated at our hotel and that our location was convenient. It is also great to see that our room accommodations beat your expectations. Once more, thank you for posting your review. We look forward to having you visit with us again in...

Riverside, California
Reviewed 3 October 2016

My experience started with a simple call to the reservation center. Everything else in the area was full to capacity. The attendant said, we only have ONE room available and it has a KING bed. After checking around for other places and finding nothing, I accepted the room at a rate of $197 (tax included). A few minutes (literally) after...

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Helpful?
Thank alortiz3
Rio Rancho, New Mexico
Reviewed 14 September 2016

Hotel is very Hot. Staff is never around, and some are very rude. Roaches, Earwigs and Black Widows. Granola Bars is their congenital breakfast. Dirty Hotel, and poorly managed, nothing is in working conditioning. We will be checking out ASAP, as soon as our new home is ready. Builders please find a decent place to house your customers.

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Helpful?
Thank smith123452016
Manager_11525, Manager at Extended Stay America - Albuquerque - Rio Rancho, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read that you experienced so many issues during your time with us. Please accept our apologies. In response to your feedback, I would like to discuss your experience with you in further detail. Please contact me at abq@extendedstay.com as I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Albuquerque - Rio Rancho

Address: 2608 The American Road NW, Rio Rancho, NM 87124
Region: United States > New Mexico > Rio Rancho
Price Range: RM270 - RM390 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Albuquerque - Rio Rancho 2.5*
Number of rooms: 109
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Also Known As:
Extended Stay Rio Rancho
Rio Rancho Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Albuquerque - Rio Rancho staff and other travellers.
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Questions? Get answers from Extended Stay America - Albuquerque - Rio Rancho staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No matter where your room is located, you will have peace.”
 of 5 bubbles 236armandoc, 19 Jan 2017 | Read review
“Choose a first-floor room with handicapped accessiblity if you have mobility issues.”
 of 5 bubbles 624normanc, 11 Jan 2017 | Read review
“I prefer rooms on the second floor. First floor rooms near the lobby might experience more noise than other floors.”
 of 5 bubbles carriel978, 16 Aug 2016 | Read review
“I would not refer anyone there”
 of 5 bubbles debimessenger, 31 Jul 2016 | Read review
“look for one with a dinette”
 of 5 bubbles npeden, 20 Jul 2016 | Read review
5 of 5