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Hilton Garden Inn Albuquerque North/Rio Rancho

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Hilton Garden Inn Albuquerque North\/Rio Rancho
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530 Reviews from our TripAdvisor Community

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Showing 528: English reviews
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Natchitoches, Louisiana
Reviewed yesterday NEW

On the surface this is a nice hotel. Water and coffee in lobby was appreciated. The staff was friendly. Check-in and out was fast. My bed was comfortable. The room was large. My complaint is with housekeeping. I stayed 3 nights and I do not believe the room was vacuumed or dusted. The bathroom was left in less than satisfactory...

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Helpful?
Thank Kathleen S
La Verne, California
HOTEL’S FAVOURITE REVIEW
Reviewed 24 July 2016

Hotel staff is extremely pleasant. The location is convenient. Our room was clean, large and the air conditioned work and the beds were extremely comfortable. Hot coffee always available in the lobby and also cold water which was great during our visit! I have stayed at this hotel several times, and I have never been disappointed.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank John M
About Hotel's Favourite Review
GMTamiS, General Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Dear John M: Thank you so much for your kind review of our hotel and mentioning our staff. We pride ourselves on delivering excellent service and delivering a great value. We look forward to your next visit and please do not hesitate to reach out to me directly for your next reservations. Thank You, Tami J. Scott - GM

Farmington, United States
Reviewed 2 days ago NEW

Excellent service, friendly helpful staff. Room was clean and comfortable. Great location for the Albuquerque area with free parking. Didn't eat at the hotel, so can't comment on the food. There are several restaurants near the hotel, and great shopping areas close.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Ruth S
Amarillo, United States
Reviewed 1 week ago

Our experiance was wonderful and only a small complain. When we arrived we were notified that the pool was not working and we had 10+ kids bummed. Other than that the staff was great, the rooms were nice and clean and the location was perfect to our baseball fields!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank erikamK4486ZI
Rio Rancho, New Mexico
Reviewed 1 week ago

Very good staff, courteous and friendly. The lobby was very presentable. The room was very clean along with the bathroom; I could not see any defects. My only gripe is the bed in my room, it was past its prime, a bit too bowl shaped. I still recommend.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 84bedec
Gilbert, Arizona
Reviewed 1 week ago

The staff here is friendly and willing to help. The keurig in the room as well as the coffee in the lobby was a nice touch. The bed firmness was adjustable which was really nice and comfortable. The tv's are a little small but not an issue. We will stay here again.

Review collected in partnership with Hilton Garden Inn
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Thank jacobr278
Farmington, New Mexico
Reviewed 1 week ago

I was not happy at all with the amount of noise we were able to hear from our room. Lack of sleep due to the noise! There was no parking in the front closest to the entrance and none on the side, we had to park in the back where there were no entrances. Therefore we had to walk all...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank softball0926
Phoenix, United States
Reviewed 2 weeks ago

Too bad the check in staff didn't tell us the firmness of the beds could be adjusted. Why not have a sign by the bed or anywhere in the room? At checkout the next morning, after extremely little sleep, I was made it feel it was MY fault.."why didn't you ask for a different room if your bed was too...

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Helpful?
Thank Irene G
Denver, United States
Reviewed 2 weeks ago

The beds are absolutely terrible. Traveling as a family (2 adults and a teen); two adults cannot sleep comfortably on the beds. The beds in the double rooms are doubles, not queens which seem to be pretty much standard elsewhere. Also, they were inflatable beds with no way to adjust them without calling hotel staff to come in and do...

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Thank B6862SXdougs
Reviewed 2 weeks ago via mobile

I am sad to see this place listed as number one, there is nothing special about it. To start the parking is horrible, if you are not there early you would be anywhere near the door and other entries are not clearly marked. The people at the desk look bored and housekeeping looks overworked. The only bright spot was the...

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Helpful?
Thank PJ G

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Rio Rancho is the premier property located at the gateway to the city of vision. All of our well-appointed guest rooms feature Keurig Coffee Makers, Microwave, Refrigerators and Garden Sleep system beds. We are 25 minutes from the Albuquerque Sunport - located directly across from Intel. We are a short 5 minute drive from the Cottonwood Mall and only 10 minutes from the Balloon Fiesta Park. ... more   less 

Additional Information about Hilton Garden Inn Albuquerque North/Rio Rancho

Address: 1771 Rio Rancho Dr SE, Rio Rancho, NM 87124-1052
Region: United States > New Mexico > Rio Rancho
Price Range: RM438 - RM598 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque North/Rio Rancho 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hilton Garden Inn Albuquerque North/Rio Rancho Hotel Rio Rancho
Hilton Rio Rancho
Rio Rancho Hilton
Hilton Garden Inn Rio Rancho
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Albuquerque North/Rio Rancho staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on the rear of the building away from the main road.”
 of 5 bubbles Kashbcn, 14 Jan 2017 | Read review
“If you get a room in the front portion of the building, you can see the mountains.”
 of 5 bubbles pat221, 5 Jan 2017 | Read review
“If you want a whirlpool tub choose only a downstairs King suite”
 of 5 bubbles chucklesclown, 24 Nov 2016 | Read review
“Quieter rooms seem to be on the fourth floor, facing away from the main road.”
 of 5 bubbles HelloWorld58, 7 Nov 2016 | Read review
“The back side of the hotel is quieter than the front, which faces a major highway with lots of traffic.”
 of 5 bubbles GilB867, 26 Oct 2016 | Read review
5 of 5