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Hilton Garden Inn Albuquerque North/Rio Rancho

Expedia.comUS$94*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$108*
US$94*
US$108*
US$94*
US$108*
US$94*
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Hilton Garden Inn Albuquerque North\/Rio Rancho
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547 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Albuquerque North/Rio Rancho
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Showing 544: English reviews
Birmingham, Alabama
Reviewed 3 weeks ago

Horrible service overbooked hotel was asked to leave did not provide alternative reservation booked me into a hotel that should be condemned a health hazard, believe the GM did this on purpose offered no suitable alternative

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank davidlU3302YZ
MrBlount, General Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Wow, I must say that I am really surprised to read your review and even more than that, your version of the events of that day. Let me start by saying that I am the person that was trying to assist you from the very beginning on the day in question. I also want to remind you of the reason...

Phoenix, Arizona
Reviewed 4 weeks ago

Hiltons have always been on the top of our list but this one sticks out as one of our better stays. Great staff, super clean, quiet, non-smoking facility snd the perfect location for our stay. This is our new Albuquerque home away from home.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank erichO1691VN
MrBlount, General Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for taking the time to review the hotel. I am happy to know that you enjoyed your stay and the service that you received. I hope that we will have the pleasure of welcoming you to your new "Home away from Home" again very soon!

Bloomfield, New Mexico
Reviewed 15 April 2017

My daughters and I recently stayed here for a my youngest daughters birthday weekend. We were extremely pleased with the staff and accommodations. The pool and hot tub were clean as well as the lobby and room.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank O1948AMsharonr
MrBlount, General Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

I want to thank you for sharing your experience that you had at our hotel. I am so happy to know that you enjoyed your stay and that your daughters birthday was a success. I hope you will come and see us again soon.

Santa Fe, New Mexico
Reviewed 15 April 2017

The service was stellar, the hotel needs to be updated but I can't really complain...The room was clean, quiet, and the staff was upbeat and helpful!! I wish I would have had the opportunity to enjoy the restaurant, it looked absolutely wonderful.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank brandyns2017
MrBlount, General Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for your review. You are exactly right when you mentioned that we are in need of an update. In fact, we will have an extensive renovation later this year. this will include a complete makeover of the rooms and some other very exciting additions to our already inviting public spaces. I hope that you will come and see...

Lodi, California
Reviewed 13 April 2017

Friendly staff, clean room, and comfortable beds. Great location for my business needs. Easy access from highway. I would recommend for anyone traveling in this area. Close to shopping and restaurants.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kimberly2k
MrBlount, General Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thanks for your review. I'm glad that you enjoyed the hotel and the great location here in Rio Rancho. I hope to see you again soon and thank you for being a Hilton Guest!

Las Cruces, United States
Reviewed 2 April 2017

This moderate sized hotel offers it all from great service and accommodations to a small limited menu restaurant. Cold water and coffee await your arrival. The rooms are well kept and clean and quiet. I never miss a chance to stay there when in town for business.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Benjamin D
MrBlount, General Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for being a valued return guest! I am happy to know that you enjoy the hotel and keep coming back. If I haven't been introduced to you as of yet, please stop by the desk on your next visit and ask the front desk to call me so I can properly introduce myself to you. Again... Thank you...

Natchitoches, Louisiana
Reviewed 28 March 2017

On the surface this is a nice hotel. Water and coffee in lobby was appreciated. The staff was friendly. Check-in and out was fast. My bed was comfortable. The room was large. My complaint is with housekeeping. I stayed 3 nights and I do not believe the room was vacuumed or dusted. The bathroom was left in less than satisfactory...

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Helpful?
1Thank Kathleen S
MrBlount, General Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for your response. I am sorry to learn that your housekeeping service fell short on your visit to the hotel. I want to say that as the new General Manager of this hotel, I have recently hired a TOP NOTCH management team including our Executive Housekeeper. She has recently joined our team and brings with her some impressive...

Farmington, United States
Reviewed 26 March 2017

Excellent service, friendly helpful staff. Room was clean and comfortable. Great location for the Albuquerque area with free parking. Didn't eat at the hotel, so can't comment on the food. There are several restaurants near the hotel, and great shopping areas close.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Ruth S
MrBlount, General Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for your kind words about your recent stay. I am happy to learn that you enjoyed the hotel and the service and the clean and comfortable accommodations that were provided to you while you were here. I hope that you will give us the honor of serving you again.

Amarillo, United States
Reviewed 21 March 2017

Our experiance was wonderful and only a small complain. When we arrived we were notified that the pool was not working and we had 10+ kids bummed. Other than that the staff was great, the rooms were nice and clean and the location was perfect to our baseball fields!

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank erikamK4486ZI
Rio Rancho, New Mexico
Reviewed 20 March 2017

Very good staff, courteous and friendly. The lobby was very presentable. The room was very clean along with the bathroom; I could not see any defects. My only gripe is the bed in my room, it was past its prime, a bit too bowl shaped. I still recommend.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank 84bedec

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Rio Rancho is the premier property located at the gateway to the city of vision. All of our well-appointed guest rooms feature Keurig Coffee Makers, Microwave, Refrigerators and Garden Sleep system beds. We are 25 minutes from the Albuquerque Sunport - located directly across from Intel. We are a short 5 minute drive from the Cottonwood Mall and only 10 minutes from the Balloon Fiesta Park. ... more   less 

Additional Information about Hilton Garden Inn Albuquerque North/Rio Rancho

Address: 1771 Rio Rancho Dr SE, Rio Rancho, NM 87124-1052
Region: United States > New Mexico > Rio Rancho
Price Range: RM441 - RM740 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque North/Rio Rancho 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hilton Garden Inn Albuquerque North/Rio Rancho Hotel Rio Rancho
Hilton Rio Rancho
Rio Rancho Hilton
Hilton Garden Inn Rio Rancho
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Albuquerque North/Rio Rancho staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on the rear of the building away from the main road.”
Kashbcn, 14 Jan 2017 | Read review
“If you get a room in the front portion of the building, you can see the mountains.”
pat221, 5 Jan 2017 | Read review
“If you want a whirlpool tub choose only a downstairs King suite”
chucklesclown, 24 Nov 2016 | Read review
“Quieter rooms seem to be on the fourth floor, facing away from the main road.”
HelloWorld58, 7 Nov 2016 | Read review
“The back side of the hotel is quieter than the front, which faces a major highway with lots of traffic.”
GilB867, 26 Oct 2016 | Read review
5 of 5
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US$94* /night
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Prices are for 1 room, 2 adults
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