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BEST WESTERN El Rancho Palacio

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BEST WESTERN El Rancho Palacio
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374 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN El Rancho Palacio
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Showing 361: English reviews
Taos, New Mexico
Reviewed 23 November 2016

The bed was very comfortable and the breakfast was excellent! There was biscuits and gravy which was delicious and sausage and eggs. There was a card in the room which recommended a local restaurant with a 10% discount on the meal.We went to that restaurant and it was well worth it.

Review collected in partnership with Best Western
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Helpful?
1Thank Veronica H
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your room and our breakfast. Thank you for your candid comments.We are looking forward to seeing you next time. Again thank you.

Midland, Texas
Reviewed 19 November 2016

Stayed at this hotel while driving to ruidoso for funeral. Was very convenient to and from ruidoso . Got an email for our billing which I really liked.. and the internet worked very well even though the hotel was full

Review collected in partnership with Best Western
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Thank V3840GDtomc
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We are pleased to hear you enjoyed your stay with us. I'm glad the express check-out was very helpful for you. We thank you for your candid comments. Looking forward to seeing you again.

Lopatcong, New Jersey
Reviewed 18 November 2016

I was a little disappointed with this motel. When I booked, I didn't realize it was a motel as opposed to a hotel. No big deal, but this one is kind of worn out. The door didn't close properly, leaving a gap for light and noise to enter. We pushed the heavy ottoman against the door to help close it...

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1Thank Jfk08865
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. On behalf of our entire staff we do apologize we did not meet your expectations. I will be sure to pass along your comments to my maintenance so we can better accommodate our future guest. We are pleased you enjoyed our breakfast and our staff. Again we appreciate your feedback,and...

Reviewed 14 November 2016 via mobile

We stayed here on our way to California and we were traveling with a cat so this one worked for us since we needed pet friendly. We skipped the breakfast since it was only continental and there were many restaurants across the street from the hotel. It was clean, the beds were comfortable and the shower good. Parking was free...

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Helpful?
1Thank Jennifer T
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We appreciate your candid comments. We are glad to hear you enjoyed your stay with us. We hope to see you again and we hope you try our hot breakfast next time. Again thank you for your review.

Las Vegas, Nevada
Reviewed 14 November 2016 via mobile

First room had 6 slow flying flies, in my book that means the flies are near death and have probably been in the room for a few days. Changed rooms, no problem. Second room also had slow flies! I Trapped them in the bathroom and kept the door closed. Last thing I wanted was a dead fly to land on...

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Helpful?
Thank Lily L
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. On behalf of my entire staff we apologize we did not meet your expectations. Unfortunately we do have dairy's on the out skirts of our town and we try our best to keep them out of the room. I will pass along to my staff so we can better accommodate...

San marcos, United States
Reviewed 28 October 2016

Average stay. Not a final destination. Clean but a little shop-worn. Town is halfway to our destination in Colorado, so it is a good place to stay economically speaking. No real frills, but that was not our intention.

Review collected in partnership with Best Western
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Thank John B
Cumberland, Wisconsin
Reviewed 27 October 2016 via mobile

Passing through and stayed one night. Looks like they've recently remodeled rooms as ours was nicely done for this older hotel. Room we had was two queen beds, table/chairs, frig, miicro and tv. Sink was seoRate from tub/toilet. Shower had decent water pressure. Didn't stay for included brkfst. Paid $78 booked on hotels.com

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Helpful?
Thank WIBadgergirl
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your room. We did recently remodeled our rooms.Thank you for your comments and we hope to see you in the future.

Vienna
Reviewed 23 October 2016

Booked a room with 2 double beds at $64.79 plus tax. Upper level. What a positive surprise. After the small room we had for $85.00 at Best Western Socorro Hotel & Suites, the room at the Best Western Rancho Palacio was awesome and quite a change. Decent in size, modern in appearance and color scheme, large wet bar, large bathroom,...

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Helpful?
1Thank cibiem
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay. We appreciate your candid comments. I apologize the breakfast room was small. I will be sure to pass your comment along to management to see if we can address it. Again thank you and we are looking forward to seeing you.

Lovington, New Mexico
Reviewed 19 October 2016

The Best Western Palacios in Roswell, New Mexico is a wonderful place to stay. It is located north of 19th street in the heart of the motel/restaurant business area about a mile south of the Mall in Roswell. I had to stay a night with a family member for an outpatient medical procedure. On previous visit while attending a JUCO...

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Thank Bruce R
Reviewed 19 October 2016

We needed a place to stay in Roswell, going home from Grand Canyon family vacation. Called and they only had couple of rooms left. Sweet lady took my CC info and held room for us. It was clean, clean, clean. Felt like a brand new bed, so comfortable and clean. The sheets felt and looked new. The breakfast was good...

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Helpful?
Thank Melissa G
Jinny C, Manager at BEST WESTERN El Rancho Palacio, responded to this review

Thank you for taking the time to review our hotel. We appreciate your candid comments. We are pleased you enjoyed your stay. We are looking forward to seeing you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN El Rancho Palacio

Address: 2205 North Main Street, Roswell, NM 88201
Region: United States > New Mexico > Roswell
Price Range: RM325 - RM388 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN El Rancho Palacio 2.5*
Number of rooms: 45
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Also Known As:
Best Western Hotel Roswell
Roswell Best Western
Best Western Roswell
Hotel Style:
#2 Romantic Hotel in Roswell
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN El Rancho Palacio staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for travel downstairs rooms were great dog walk area in field convenient”
 of 5 bubbles 355charlesa, 31 Jan 2017 | Read review
“Upstairs would likely be quieter.”
 of 5 bubbles 222scotts, 14 Dec 2016 | Read review
“Room on the south side are best. Large room to accommodate handicapped travelers is located on the south side.”
 of 5 bubbles 882brucer, 19 Oct 2016 | Read review
“all rooms facing the parking”
 of 5 bubbles 236JB236, 15 Aug 2016 | Read review
“No easy access to second floor. Pets are allowed.”
 of 5 bubbles anitaj477, 3 Jun 2016 | Read review
5 of 5