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MCM Elegante Lodge & Suites

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MCM Elegante Lodge & Suites
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308 Reviews from our TripAdvisor Community

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Showing 303: English reviews
Reviewed 1 week ago

I see several glowing reviews on this site. My experience was not the same. The rooms are dated and tired, although the bed was newer and comfortable. The hotel is full of animal lovers who brought their pooches with them. Hard to sleep with all the barking etc. You can play golf if you don't mind dodging puppy land mines,...

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Helpful?
1Thank CowboyInTx
Adkins, Texas
Reviewed 1 week ago

Wonderful place to stay for a family vacation in Ruidoso, NM! We loved the large, clean rooms with balconies and VERY comfortable beds. We had awesome views of the property. Each morning we could see the wild elk in the snow. Free breakfast was offered every morning. We thought it was pretty good. Hot and cold items were available along...

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Helpful?
Thank SheWh0L0vesT0Travel
Steve T, General Manager at MCM Elegante Lodge & Suites, responded to this review

Thanks for your great review. We are glad that you had a great stay while in Ruidoso. The elk herd sighting is really amazing, around 50-60 elk grazing on the golf course early in the morning. This is an occasional sight, but really cool when you see them. Also glad your dog enjoyed the dog park as well. Come visit...

Houston, Texas
Reviewed 3 weeks ago via mobile

Positive attributes -Clean rooms, free wifi, family friendly, free parking, free breakfast Negative attributes - charged credit card (not debit card) for full stay without alerting us, charged again when we switched one room for another, only available meal was breakfast, it was sub par, daily maid service was inadequate

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Helpful?
Thank Janith789
Steve T, General Manager at MCM Elegante Lodge & Suites, responded to this review

Thanks for your review, Janith789. I'm sorry that your stay was less than perfect. Just for your knowledge- credit cards are authorized for the full stay upon check in- plus a small amount in case there are bar charges or gift shop charges, etc. The card is not actually charged until check out. It's smart to use a credit card...

El Paso, Texas
Reviewed 3 weeks ago via mobile

Recently purchased and remodeled to a point. New mattresses and carpets. WiFi is slow and boggy. Nice staff and lounge for large family sit downs. Nice bar. Needs food in afternoon and evenings, but the food is limited to breakfast only. We have stayed here for past 10 yrs each season.

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Helpful?
Thank A R
Steve T, General Manager at MCM Elegante Lodge & Suites, responded to this review

Thanks for your review, A R. I appreciate your repeat business! Our guest wifi was slowed by the incredible holiday crowd, but I'm happy to report that we are getting our own dedicated fiber optic wifi line installed by March. I'm told it will be super fast. Hope to see you again next holiday season if not before!

Las Cruces, New Mexico
Reviewed 3 weeks ago

A decent place to stay in Ruidoso and not have to rent an expensive cabin. Dog friendly (must be under 25lbs ) Had both of our Pomeranians (mom and her puppy) and they always stay quietly in their crate while we are out. Only problem was rowdy guests in a nearby room scared them into barking fits while we were...

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Helpful?
Thank Hooliganite
Steve T, General Manager at MCM Elegante Lodge & Suites, responded to this review

Thanks for the review, Hooliganite. I'm glad to hear that you had a good stay and were able to bring your dogs with you. Our lobby lounge is open at 5 pm every day. Closing time varies with demand. We were very busy during the holidays and had two bartenders/pizza servers on most nights. Thanks again and we hope to...

Reviewed 8 December 2016

Clean, new and perfect location! Friendly staff and close enough to walk to all the shops on the main strip. Bonus to have a heated pool for the kids. Experienced an amazing sunrise at this location too. Breakfast was good, coffee all day long, which was perfect. I used the work out room and loved it! Clean and felt amazing...

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Helpful?
Thank Candice G
ruthiehernandez, Guest Relations Manager at MCM Elegante Lodge & Suites, responded to this review

Thank You!! I'm so glad that you all enjoyed your stay. We look forward too you coming back and staying with us again.

Ruidoso, New Mexico
Reviewed 3 December 2016

The hotel is perfectly located - close to restaurants, shopping and recreational areas in Ruidoso. Staff is very friendly and professional - really make you feel welcome. The free breaksfast buffet is much better than what you find in your average hotel. The views around the hotel are really nice - just looking at the snow enjoying a hot chocolate...

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Helpful?
Thank londonruk
ruthiehernandez, Guest Relations Manager at MCM Elegante Lodge & Suites, responded to this review

We are so glad you enjoyed your stay. And we look forward to having you come back to stay with us again. Happy Holidays.

Reviewed 11 November 2016 via mobile

This hotel is very nice. The service is great and the free breakfast is definitely a cut above other hotels. The rooms are elegant but the bathrooms are a little outdated. Some updating would make this place perfect. Easy access to everywhere in Ruidoso. Great views and scenic property.

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Helpful?
Thank Brian V
Management response:

Thank you for staying with us!!! Were glad you enjoyed your stay. And we hope you come back.

Las Cruces, New Mexico
Reviewed 7 November 2016 via mobile

The MCM Elegante is a great place to stay. The hotel itself is very beautiful and it is near a golf course, forest, trails, and a convention center. The hotel is modern and even the wifi is fast. The hotel was very clean and very well kept. The rooms are clean and the beds are comfortable. I liked the indoor...

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Helpful?
1Thank Gator T
Management response:

Thank You. We are so glad that you enjoyed your stay. We hope you come back and stay with us again.

Eloy, Arizona
Reviewed 5 November 2016 via mobile

This hotel is so amazing. The rooms are large with balconies in most. We had a fireplace and very large jaquizz tub. We also had a mini kitchen with a full size refrigerator with ice maker. Beds were to die for. Beautiful hotel with an awesome view from every room. The staff went out of their way to make our...

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Helpful?
Thank gypsyred48
Management response:

Thank you. We are so glad that you enjoyed your stay. We hope you come back and stay with us again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Lodge at Sierra Blanca is your ultimate retreat for family vacations and couples getaways. Most suites include Jacuzzi tubs for two, cozy patios, gas fireplaces, kitchenettes, spectacular views and a full hot complimentary breakfast on us. The Lodge is surrounded by the Links at Sierra Blanca, a links style golf course open to the public. The Lodge features a large lodge-style lobby, indoor pool and hot tub, fitness room, cocktail lounge and gift shop. There's also a large outdoor patio with a fire pit. Views include lush golf greens and 12,003 ft. Sierra Blanca Mountain. ... more   less 

Additional Information about MCM Elegante Lodge & Suites

Address: 107 Sierra Blanca Drive, Ruidoso, NM 88345 (Formerly The Lodge at Sierra Blanca)
Region: United States > New Mexico > Ruidoso
Price Range: RM730 - RM1,063 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MCM Elegante Lodge & Suites 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
The Lodge At Sierra Blanca Hotel Ruidoso
Hotel At Sierra Blanca
At Sierra Blanca Ruidoso
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Questions & Answers

Here's what travellers have asked, with answers from MCM Elegante Lodge & Suites staff and other travellers.
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Questions? Get answers from MCM Elegante Lodge & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor only!”
 of 5 bubbles CowboyInTx, 15 Jan 2017 | Read review
“I you can afford it get the luxury Rooms with the fireplaces during Winter Months”
 of 5 bubbles Hooliganite, 27 Dec 2016 | Read review
“Choose a room with a fireplace.”
 of 5 bubbles londonruk, 3 Dec 2016 | Read review
“Many good rooms with views, might want to avoid the ones that face the convention center.”
 of 5 bubbles 653brucec, 2 Oct 2016 | Read review
“Get a view of Old Baldy.”
 of 5 bubbles sonnyj492, 12 Sep 2016 | Read review
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