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Swiss Chalet Hotel

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57 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Kingsland, Texas
Reviewed 18 October 2016

The rooms are clean, the bedding is clean, the beds themselves are super compfy. Add a decent bar and you have a great place to stay. Convenient to Ruidoso but out of town on the hill. Great views! I can't wait to get back!

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Helpful?
Thank mdlogan5
cheryl r, Guest Relations Manager at Swiss Chalet Hotel, responded to this review

Thank you so very much for choosing the Swiss Chalet and for such a wonderful review. The team here at the Swiss Chalet Inn is thrilled that you enjoyed your stay and that your visit was comfortable. That you took the time to offer your feedback is greatly and genuinely appreciated. Thank you! Just so you know, we just began...

Reviewed 19 September 2016 via mobile

Had a lovely 3 day stay at this hotel. This was our second visit to Ruidoso and both times we have stayed here. It's a quiet off the beaten path place. The staff are always so nice and friendly. They offer cleaning towels for bikers to clean there bikes with. On the weekend they offer a continental breakfast of waffles,...

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Helpful?
Thank Shanna B
cheryl r, Guest Relations Manager at Swiss Chalet Hotel, responded to this review

Shanna.. Thank you so very much for choosing the Swiss Chalet during your stay in Ruidoso. Your feedback is appreciated and we are delighted that you enjoyed your accommodations. Coincidentally, and in keeping with your suggestions, we just began Phase 1 of our renovations this past Monday 10/10. Stay in touch with us and also stay updated on the renovation...

Reviewed 19 October 2015

Terrible customer service. A real flea bag hotel. The front desk person was dazed and confused. They were not very nice. I would definitely go to a different hotel. Besides, all of the things to do are down in downtown Ruidoso.

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3Thank Bob E
Port Aransas, Texas
Reviewed 20 August 2015

I have wanted to stay here for a long time and finally got the chance. I made reservations on line, very easy. The next day I got a call telling me that the room I reserved was not available and would I mind if they upgraded me for the same price. When I arrived I was informed the room I...

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Helpful?
1Thank Cyndi C
cheryl r, General Manager at Swiss Chalet Hotel, responded to this review

Thank you for choosing the Swiss Chalet Inn For your stay. We value your feedback.

Chandler, Arizona
Reviewed 18 August 2015

Stayed at the Swiss Chalet for several nights. Not the best place in town but adequate. My room was clean if somewhat antiquated. It met my needs and was quiet. Not many people were staying there but it was fairly close to the convention center.

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Helpful?
1Thank Dan R
LAS CRUCES
Reviewed 27 July 2015

I have wanted to stay at this hotel for some time now and when I found a reasonable rate for a one night stay with my husband, I grabbed it. I must say that everything I had heard about the "Swiss Chalet" is no longer true. The staff are very friendly and accommodating. The room was large and clean. I...

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Thank RALPH M
Reviewed 27 April 2015

stayed here this past weekend and the was a nice stay no big issues. just need to update their rooms since they are little outdated. our tv speakers were busted didn't eat breakfast there but other then that it was a nice stay

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Thank Sasha J
Las Cruces, New Mexico
Reviewed 20 January 2015

Rooms were older but larger, could use a major renovation, you can tell that this place use to be majestic and has a lot of potential. Its at the base of the mountain so close to ski apache and across the street from a ski rental. The price as reasonable but its not a place for a romantic getaway. More...

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1Thank 493J0hn_C
Hawaii
Reviewed 3 November 2014

I first stayed at Swiss Chalet in Ruidoso back 20 years ago. At that time there was a decent little restaurant, bar, and a minimum of ameneties to make up for the dated, dog-eared, somewhat less than clean rooms. The location was grand, overlooking all of Ruidoso below, so my overall memory of the place was good. We checked in...

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5Thank halls245
Rociada, New Mexico
Reviewed 6 September 2014

This hotel needs some major updating. The rooms were clean but very worn. The restaurant is no longer open. We took our kids there, it was the only hotel with a vacancy that night, and it is advertised with a pool but it was closed when we were there. We weren't real happy.

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1Thank dasher2004

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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Free Parking
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Are you looking to take a vacation where you can enjoy yourself in the great outdoors? Or are you seeking a great hotel for business travel? In either case, you need to check out the Swiss Chalet Inn in Ruidoso, NM.Whether you’re looking to escape into the wilderness or conduct essential business, the Swiss Chalet Inn offers the best of both worlds. Their comfortable, spacious rooms will provide plenty of space for work, play, and of course, rest. The hotel offers a complimentary continental breakfast on Saturdays and Sundays, so you’ll have plenty of energy before you hit the trails during a weekend getaway. And the stunning views of the Sierra Blanca Peak will sooth your soul whether you’re looking to conquer it or just admire it from afar. Once you come to stay, you may never want to leave. ... more   less 

Additional Information about Swiss Chalet Hotel

Address: 1451 Mechem Dr, Highway 48, Ruidoso, NM 88345-7137
Region: United States > New Mexico > Ruidoso
Price Range: RM355 - RM395 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Swiss Chalet Hotel 1.5*
Number of rooms: 54
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Also Known As:
Swiss Chalet Inn Ruidoso Hotel Ruidoso
Swiss Chalet Hotel Ruidoso
Swiss Chalet Ruidoso
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Questions & Answers

Questions? Get answers from Swiss Chalet Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for back of hotel to avoid noise.”
 of 5 bubbles mdlogan5, 17 Oct 2016 | Read review
“Ask for a room with a balcony, the views are fantastic.”
 of 5 bubbles CyndiC632, 20 Aug 2015 | Read review
“The rooms at the back of the hotel offer a little bit of a view.”
 of 5 bubbles RALPHM571, 27 Jul 2015 | Read review
“rooms have no in door phones, lobby closes at 10pm. a really nice view”
 of 5 bubbles 642sashaj, 27 Apr 2015 | Read review
“choose another motel”
 of 5 bubbles halls245, 2 Nov 2014 | Read review
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