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BEST WESTERN Pine Springs Inn

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BEST WESTERN Pine Springs Inn
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384 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Pine Springs Inn
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Showing 372: English reviews
Seville, Spain
Reviewed 4 July 2016

Perfect location, impeccable rooms, and very friendly staff, with a great breakfast. Only down side was the jets not working on the hot tub, but other wise, an excellent hotel. will stay again in the future

Review collected in partnership with Best Western
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Thank brian p
rio rancho, United States
Reviewed 3 July 2016

Pictures of the hotel looked great and we only use BW if they are available as our past experiences at other properties have always been stellar. I will say the staff really went out of their way to try and make our stay good but sometimes you can only do the best with you have to work with, and this...

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1Thank Pj L
Holly B, Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review. I do apologize for the issues during your stay. Unfortunately, with as busy as we have been, we have had to enforce our check in time of 4 pm. If we have any rooms available to get our guests in early, we happily oblige but during the holiday weekend about 75% of our guests wanted...

Reviewed 3 July 2016 via mobile

Last minute travel plans left few hotel options that allows pets. On priceline we found an express deal and took a chance. It turned out to be the best choice we could have made. Our dog was very welcome and given a gift of doggy treats at check-in. The room was big, updated and clean. The grounds are beautiful. The...

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Thank sooner_chica
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! We appreciate your feedback and look forward to seeing you when you come back through :-) Holly Bailey General Manager Best Western Pine Springs Inn

Santa Fe, United States
Reviewed 1 July 2016

Nice pet friendly hotel. Beautiful grounds, friendly staff, very clean. Stairs need to be recovered, but all in all well maintained. Breakfast area was very clean and well staffed. The food was typical for a continental breakfast. However, there was sausage and fried eggs. An extra waffle maker would have been nice.

Review collected in partnership with Best Western
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Thank Kenneth M
Shallowater, United States
Reviewed 27 June 2016

hotel was nice, rooms were clean and comfortable, staff was great. Breakfast sucked Out of food with over an hour left of breakfast hours. The hotel itself is right across from the race track, and back up in the woods.

Review collected in partnership with Best Western
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Thank Lea O
Reviewed 15 June 2016

We have stayed at the Best Western Pine Springs many times. It has beautiful grounds and our rooms are always comfortable. The staff and personal are always polite and helpful. We had car problems and one of the staff drove my husband to get the necessary equipment to repair our vehicle. We enjoy the proximity to Ruidoso Downs Racetrack. We...

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1Thank Nanalulu04
United States
Reviewed 14 June 2016

Older hotel but very well run and with beautiful grounds. The front desk is the best I have experienced and my satisfaction with the stay was very high. As a frequent traveler I am strict in my expected standards but like to acknowledge outstanding efforts.

Review collected in partnership with Best Western
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Thank Doug R
Odessa, Texas, United States
Reviewed 14 June 2016

Best Western Pine Springs is great! The staff is always hard at work and very friendly. They go out of their way to make you feel appreciated. The breakfast offered is outstanding and like no other we have experienced! The rooms are clean and maintained. The courtyard on the premises is absolutely beautiful! Very relaxing. The price is very competitive...

Review collected in partnership with Best Western
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Thank Sheila C
Livingston
Reviewed 13 June 2016

This place was ok. I was there with a group or I probably would not have stay here. Good staff and breakfast. NO WATER PRESSURE. WIfi did not work good. The place could us some updating. You can't find this place on your GPS

Review collected in partnership with Best Western
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1Thank Andy M
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review. I do apologize about the internet issues. It was an issue throughout Ruidoso with our provider, not just here at our hotel. We are in the process of updating the hotel. We have started installing brand new furniture in the rooms and will be doing other renovations soon. Thank you for bringing these issues to...

Houston, United States
Reviewed 25 May 2016

There ARE a couple minor issues that really don't matter to me but might matter to others. The AC unit had a bit of a 'buzz', the cable tv had a bit of a connection issue and some channels dropped in and out...and the place is not NEW....HOWEVER., this is one of the NICEST Best Westerns I have been to...

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Thank Scott S
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! We appreciate your feedback. I will work on getting those issues corrected so next time we do get 5 stars!!!! We look forward to seeing you again in the future :-)

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN Pine Springs Inn

Address: 111 Pine Springs Drive, Ruidoso Downs, NM 88346 (Formerly Ramada Limited Ruidoso)
Region: United States > New Mexico > Ruidoso Downs
Price Range: RM266 - RM655 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pine Springs Inn 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Pine Springs Hotel Ruidoso Downs
Best Western Ruidoso Downs
Ruidoso Downs Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Pine Springs Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that are closer to the office are closer to all the ammenities (which are in different buildings)”
 of 5 bubbles I2595ITcrystalb, 27 Mar 2017 | Read review
“There are 2 upstairs room with private balconies that have stunning views.”
 of 5 bubbles rowtreeman, 17 Jul 2016 | Read review
“Get a room facing the courtyard. You will love the view.”
 of 5 bubbles lories416, 4 Jul 2016 | Read review
“Not sure if there are good rooms, our room was horrible, trim pealing, dinky child size toilets and ants everywhere.”
 of 5 bubbles 159pjl, 2 Jul 2016 | Read review
“Rooms over the courtyard have a great view”
 of 5 bubbles Wide-Body, 17 Mar 2016 | Read review
5 of 5