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Kachina Lodge Resort and Meeting Center

493 reviews
#11 of 14 Hotels in Taos
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Traveller (109)
Room & Suite (53)
Dining (2)
Overview
  • Excellent17%
  • Very good18%
  • Average15%
  • Poor20%
  • Terrible30%
Travellers talk about
“blue mountain”(8 reviews)
“sheri”(6 reviews)
“remington”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (493)Write a Review
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1 - 5 of 485 reviews
Reviewed 5 days ago

It was fine,could've been cleaner, renovated,the place needs work. Too bad,room was big,but carpet stained,bathtub rusty,so I used the sink to wash.The staff didnt seem kind, or interested. Good for a night, passing through.

Thank Florence A
Reviewed 10 January 2018

If I could give this "resort" 0 stars I would. This hotel has the absolute WORST customer service I have ever seen. We were moved rooms with no problem to be closer to our family on the other side of the "resort" and were happy...More

3  Thank Hannah L
Response from Dean K, Owner at Kachina Lodge Resort and Meeting CenterResponded 12 January 2018

To Hannah L Thanks for your report. In this rural resort area there are many animals, so ticks are ocasisonally present. However, this hotel very rarely has a complaint about ticks. But it is sad to hear about your customer service where one staff member...More

Reviewed 7 January 2018

We were greeted by a nice attendant at the front desk. Got a room with 2 queens for $109!! The room was very warm/hot when we went in but I went ahead and brought in the luggage. I turned the heat off since the thermostat...More

4  Thank Kasey A
Reviewed 6 January 2018

What a mistake! Messed up reservations to begin the one night stay. Unknowledgeable front desk person who didn’t to be experienced. Shabby room with worn frayed furniture, every light fixture unplugged, I suppose to save electricity. Non responsive heating control from make shift auxiliary fixture,...More

2  Thank CBOsprey
Response from Dean K, Owner at Kachina Lodge Resort and Meeting CenterResponded 7 January 2018

To CBOsprey from Virginia, I Apologize! When you visited us we had just gotten two front office people absent with serious illnesses & likewise with the leader in housekeeping. I'm sorry. G.M. & Owner, W.Dean Koop

Reviewed 2 January 2018 via mobile

When we first arrived in Taos, my mom and I went to check in and they had sold our room because "their lines were down" and they never got our reservation.. These people are liars. We had a hard time finding another hotel with availability...More

4  Thank bwayman33
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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Business Centre with Internet Access
Concierge
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Hot Tub
Details
Price range
US$49 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$49 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (109)
Room & Suite (53)
Dining (2)
Pool & Beach (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jim D
28 May 2016|
AnswerShow all 2 answers
Response from Jim D |
Have stayed there 3 times over the years. Never again.
0
Votes
jclTrav
19 September 2014|
Answer
Response from BigWesterner | Reviewed this property |
You probably placed a 6 or 7 before the real number by accident. That's the only way to dial an international phone number. Same for calling in to Mexico.
0
Votes
gonzo724
26 June 2014|
Answer
Response from | Reviewed this property |
Gross, not grows. :/
0
Votes
Room Tips
"Ticks in the beds, Wifi doesn't work, horrible customer service,"
Read review
"Go across the street."
Read review
"We stayed at the "Junior Suite" and "King Suite" and they were the best value we've..."
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"Loved the back part of the property"
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