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Kachina Lodge Resort and Meeting Center

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Kachina Lodge Resort and Meeting Center
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441 Reviews from our TripAdvisor Community

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Showing 433: English reviews
Colorado Springs, Colorado
Reviewed 1 April 2014 via mobile

Huge complex of utterly average quality. Got a splendid deal and the included breakfast was fine, not special but okay. However, room was sub par at best with a flying ant infestation, old nasty carpet, and stained comforter. Sheets and pillows fine. Can hear neighbors both up and sides, so hope you have quiet ones. There was one ice machine...

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Helpful?
3Thank Big_Sky66
cheryl w, Owner at Kachina Lodge Resort and Meeting Center, responded to this review

We heard your comments loud and clear and held a staff meeting for corrections. We always call our guest within fifteen minutes after check-in to assure that they are satisfied. I wish you would have called our front desk so your issues could have been quickly resolved. Please visit us again to experience our improvements. You'll love your stay! General...

austin
Reviewed 1 April 2014

We checked in...all looked ok... It is a tired looking place, not fancy but we don't require fancy. Just clean....but we didn't even get that! Went to take a shower at 10pm only to find the tub faucet broken. It was just stuck and no water was going to come out of it! ( how did they clean it from...

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3Thank austx05
cheryl w, Owner at Kachina Lodge Resort and Meeting Center, responded to this review

We've heard your comments and wish you would have requested and visited the General Manager before you departed. Your experience here is a sad story to the General Manager and the Owners. We're making corrections by adjusting and training staff to call guests, shortly after check-in to resolve negative issues, if any. Please visit us again to experience the big...

Dallas, Texas
Reviewed 17 March 2014 via mobile

My kids and I had high hopes for this hotel. The rooms were dirty. The hot tub was worse than dirty with dead flies bubbling up into the water. The ice maker (1 of 5 is working) was close to impossible to find as the property maps are years out of date. The lampshades had holes in them. One of...

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3Thank Heater70
cheryl w, Owner at Kachina Lodge Resort and Meeting Center, responded to this review

Thanks for your comments. We heard you loud and clear. Therefore, we have dismissed the sleepy cook and developed and started a housekeeping training program which includes inspection of each room for quality and complete preparation after each guest room maid. We can't have issues you experienced to exist for our present and future guests. Thanks! We'll guarantee your satisfaction,...

Tulsa, Oklahoma
Reviewed 13 March 2014

Kachina has seen better days and is in dire need of a total overhaul. Our room was dark, carpet needed replacing, tub was horribly stained, windows leaked, no coffeemaker or amenities, an old tube tv with limited channels, room wasn't cleaned for 3 days, felt it was dirty and couldn't wait to get out every day. There was no fitness...

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3Thank anne t
High Wycombe, United Kingdom
Reviewed 9 February 2014

This hotel was built in 1960 so is a bit tired around the edges but it has a lovely SW vibe from the architecture and furnishings and makes a refreshing change from the usual chains we stay in on our travels. Our room was the cheapest in Taos but we were very happy with our room and hot cooked breakfast...

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4Thank Minnes0taman
Placitas, New Mexico
Reviewed 1 February 2014

This motel is on the old side and could certainly use a good deep cleaning/update inside and out, but for the price it is more than fine for an overnight (or two)stay. We were there for an overnight. The bedding was clean and comfortable, it was quiet and woman at check in was friendly. They offer free full breakfast in...

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4Thank YOY808
Albuquerque, New Mexico
Reviewed 12 January 2014

We stayed here two nights during a three day ski trip at Taos and found that it was a great budget option for travelers. Yes, the bathroom needs updating but it, like the rest of the room was very clean. The carpets and bedding looked rather new and the beds were very comfortable. The breakfast was one of the best...

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2Thank Todd R
Alameda
Reviewed 7 January 2014

We spent three nights here and enjoyed the ambiance of this hotel. The grounds were lovely; the architecture and furnishings reflected the southwest mode. The lodge was a healthy walk away from the square, which gave you access to restaurants and shopping without having to worry about limited, expensive parking. The room was small but light, airy and tidy. The...

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3Thank AlamedaYankeegal
David J, Quality Control/Operations at Kachina Lodge Resort and Meeting Center, responded to this review

Thank you for taking the time to review the Kachina. I'm glad you enjoyed your stay and hope you will come back and see us soon. Sincerely, David J. Quality and Operations

Albuquerque, New Mexico
Reviewed 3 January 2014

We paid about $140/night after the inclusion of the $20 pet fee. In other words, pets are welcome, but not THAT welcome. There was a throbbing electrical hum that went on all night and kept us awake. When we complained, the response was, "Oh that....yeah....that happens sometimes. It's the electrical box." The room was dumpy and the mattress was saggy....

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4Thank Warlock152
Lakewood, Colorado
Reviewed 31 December 2013

They are lucky you do not see the room first. The lobby is well maintained and updated. The rooms are very outdated and not well kept. What a shock to walk in to the room and not see a fridge, microwave or coffee maker. The carpet needs to be replaced, walls painted or better yet just gut the room and...

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2Thank Sue P

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
118 Full Service Resort Style Property. Nightly Taos Pueblo Indian Dances May-Oct. Outdoor Heated pool. Full Hot Breakfast included in Rate. Complimentary WIFI, shuttle (within 5 mile radius) 24 hr desk staff. ... more   less 

Additional Information about Kachina Lodge Resort and Meeting Center

Address: 413 Paseo Del Pueblo Norte, Taos, NM 87571-5907
Region: United States > New Mexico > Taos County > Taos
Price Range: RM281 - RM446 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Kachina Lodge Resort and Meeting Center 2.5*
Number of rooms: 118
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Also Known As:
Kachina Lodge Resort And Meeting Hotel Taos
Best Western Taos
Taos Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Kachina Lodge Resort and Meeting Center staff and other travellers.
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Questions? Get answers from Kachina Lodge Resort and Meeting Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are in several units spread out over a large area. Some are close to the road. Many are not.”
 of 5 bubbles Marco_Johan, 21 Dec 2016 | Read review
“no views, one story see if you can get a room closer to lobby and internet may work better in the room”
 of 5 bubbles 131beverlyc, 21 Dec 2016 | Read review
“The center single-story wing allows you to park right in front of your room and door.”
 of 5 bubbles JohnH629, 23 Nov 2016 | Read review
“certain rooms have limited wifi, but going to the lobby to use the network there helped”
 of 5 bubbles brokeinschool, 23 Nov 2016 | Read review
“Rooms are behind the main building and are very quiet. No road noise or noise of guests next door.”
 of 5 bubbles Dispencer, 9 Nov 2016 | Read review
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