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Kachina Lodge Resort and Meeting Center

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Kachina Lodge Resort and Meeting Center
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434 Reviews from our TripAdvisor Community

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There are newer reviews for Kachina Lodge Resort and Meeting Center
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Showing 426: English reviews
Alameda
Reviewed 7 January 2014

We spent three nights here and enjoyed the ambiance of this hotel. The grounds were lovely; the architecture and furnishings reflected the southwest mode. The lodge was a healthy walk away from the square, which gave you access to restaurants and shopping without having to worry about limited, expensive parking. The room was small but light, airy and tidy. The...

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3Thank AlamedaYankeegal
David J, Quality Control/Operations at Kachina Lodge Resort and Meeting Center, responded to this review

Thank you for taking the time to review the Kachina. I'm glad you enjoyed your stay and hope you will come back and see us soon. Sincerely, David J. Quality and Operations

Albuquerque, New Mexico
Reviewed 3 January 2014

We paid about $140/night after the inclusion of the $20 pet fee. In other words, pets are welcome, but not THAT welcome. There was a throbbing electrical hum that went on all night and kept us awake. When we complained, the response was, "Oh that....yeah....that happens sometimes. It's the electrical box." The room was dumpy and the mattress was saggy....

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4Thank Warlock152
Lakewood, Colorado
Reviewed 31 December 2013

They are lucky you do not see the room first. The lobby is well maintained and updated. The rooms are very outdated and not well kept. What a shock to walk in to the room and not see a fridge, microwave or coffee maker. The carpet needs to be replaced, walls painted or better yet just gut the room and...

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2Thank Sue P
Reviewed 29 December 2013 via mobile

The Kachina Lodge is an older motel, approaching run down. The room was clean but very dated, even the bedding was dated. We loved that there was real live antibacterial liquid soap for the sink and a dispenser for shampoo, conditioner, and shower gel in the shower. However, the shower gel was empty, the toilet paper was nearly gone, with...

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4Thank Tonja K
Pueblo, Colorado
Reviewed 7 December 2013

I was highly excited to stay here as I have always wanted to. Sadly, I was disappointed :( The guy at the front desk checked me in while he was on the phone, said he'd show me where things were and never did. Had to ask where breakfast was served. The room itself was not very clean, there was nearly...

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2Thank HeatherWonder
David J, Operations and Quality at Kachina Lodge Resort and Meeting Center, responded to this review

To Trip Advisor reviewers regarding recent review by Heather. Thank you for your business and time to make your comments relative to your stay. We had a meeting with the involved staff members about their sub-par service at the front desk, the quality of housekeeping and the maintenance items in your review. We take pride in the condition of our...

Fairfax, va
Reviewed 14 November 2013

I stayed at this lodge the last week in October, 2013.The lobby looks nice, but is nothing like the rooms. The place is an old lodge and has not been kept up. There were no lights outside the rooms, it smelled of smoke, bed was very soft and uncomfortable, barely any light inside, old TV, hard to reach plugs, old...

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3Thank MichaelfromVa19
David J, General Manager at Kachina Lodge Resort and Meeting Center, responded to this review

This response is a surprise and we don't understand. Here is why. We have a Hotel Procedure for the front desk staff to call all our guests within 15 minutes after check-in to find if their room appears to be satisfactory. When this call receives any issue of dissatisfaction we resolve it without delay. The party making these comments had...

Brisbane, Australia
Reviewed 31 October 2013

Because we travel continuously for 4 - 6 months of the year, we travel on a 'budget' of up to $70/night, relying on Trip Advisor for our selection. In Taos, we could find nothing that we could confidently book without inspecting first. Our reviewing of Trip Advisor provided an initial short list of the Kachina and one other - we...

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1Thank AussiePhil52
David J, Quality/Operations Controller at Kachina Lodge Resort and Meeting Center, responded to this review

Thank you for your kind review. I am glad you enjoyed your stay with us. Some people don't see the character or appreciate the unique local art our gallery holds. I am pleased to see that our ambiance is not lost on all. Please come back and see us again, sincerely David J. Quality and Operations Controller, Kachina Lodge and...

Pelham, New York
Reviewed 21 October 2013

The hotel is quite old, the lobby and common areas are kept up much better than the rooms, which are old and dingy. The hotel was very noisy, with the housekeepers pounding on doors beginning before 9am (loud enough to be heard in the whole complex). I was placed in a room that was already occupied, but after that was...

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Thank J W
David J, Quality and Operations Controller at Kachina Lodge Resort and Meeting Center, responded to this review

Dear JW, thank you for taking your time to review The Kachina Lodge. We appreciate your feedback and will be acting on the issues you raise. I am glad you feel the price is fair and glad you enjoyed your breakfast with us.We are currently working to improve the overall quality of our guests stay. I also appreciate your mention...

Bayfield, Colorado
Reviewed 17 October 2013

The lodge was nearly empty and yet our room was as far away from the main reception area as possible. The room smelled and thus we kept our door open until we went to bed. The TV was old and the remote did not work. The bed was major old, sheets were worn thin, the pillows were like sleeping on...

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3Thank Bonnie33310
David J, Operations and Quality Control at Kachina Lodge Resort and Meeting Center, responded to this review

Dear Bonnie33310, I would like to thank you first of all for staying at The Kachina Lodge and taking the time to write a review. I apologize for your less than satisfactory stay with us.We are in the process of replacing linens and other amenities and have implemented new training for our staff. The quality of your stay is important...

Denver, Colorado
Reviewed 9 October 2013

We stayed at the Kachina Lodge in Taos again last week. The Kachina is where many people stay when they go to northern New Mexico to ski, raft the Rio Grande, hike or mountain bike in the Sangre de Cristo Mountains, hunt big game, go prospecting or treasure hunting, or… the Kachina is like Adventure Central for Taos. We have...

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Thank Michelle H
David J, Quality Control at Kachina Lodge Resort and Meeting Center, responded to this review

Thank you for taking the time to review the Kachina Lodge. We appreciate the kind words and recognition. We feel recent upgrades are improving the overall quality of stay our guests are experiencing and I thank you for the recognition. We hope to see you again when you are in the area for your next adventure.Sincerely David Jennings, Quality Control,...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
118 Full Service Resort Style Property. Nightly Taos Pueblo Indian Dances May-Oct. Outdoor Heated pool. Full Hot Breakfast included in Rate. Complimentary WIFI, shuttle (within 5 mile radius) 24 hr desk staff. ... more   less 

Additional Information about Kachina Lodge Resort and Meeting Center

Address: 413 Paseo Del Pueblo Norte, Taos, NM 87571-5907
Region: United States > New Mexico > Taos County > Taos
Price Range: RM267 - RM413 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Kachina Lodge Resort and Meeting Center 2.5*
Number of rooms: 118
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Also Known As:
Kachina Lodge Resort And Meeting Hotel Taos
Best Western Taos
Taos Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Kachina Lodge Resort and Meeting Center staff and other travellers.
3 questions
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Questions? Get answers from Kachina Lodge Resort and Meeting Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The center single-story wing allows you to park right in front of your room and door.”
 of 5 bubbles JohnH629, 23 Nov 2016 | Read review
“certain rooms have limited wifi, but going to the lobby to use the network there helped”
 of 5 bubbles brokeinschool, 23 Nov 2016 | Read review
“Rooms are behind the main building and are very quiet. No road noise or noise of guests next door.”
 of 5 bubbles Dispencer, 9 Nov 2016 | Read review
“Wide choice of room locations, with great privacy if needed.”
 of 5 bubbles 666tomg, 6 Nov 2016 | Read review
“The top floors have views of the mountains....bottom floors have views of the courtyard and dance circle.”
 of 5 bubbles randyballance, 13 Oct 2016 | Read review
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