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BEST WESTERN Discovery Inn

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449 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Wichita Falls, Texas
Reviewed yesterday NEW

We stayed here for an overnight stay on the way to Las Vegas. Arrived around 5 and were promptly checked in. Enjoyed the cookies upon check in - a nice touch. The staff we encountered were very friendly, helpful and professional. Very clean property and we encountered no issues. Used the fitness center and had breakfast before we left. Breakfast...

Review collected in partnership with Best Western
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Helpful?
Thank H2978TBwayneb
Phoenix, Arizona
Reviewed 1 week ago

I usually don't stay at Best Westerns since they are like a box of chocolates, you never know what you are going to get. However, I have stayed at the Disvovery Inn five or six times and have never been disappointed. It is an older hotel but it is well maintained. The rooms are up to date and clean and...

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Helpful?
Thank dpskrt
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Greetings, and thank you for for your loyalty to our Best Western. We sincerely enjoy having you as guests. It’s very encouraging to hear that you have experienced consistently great experiences that exceed expectations. We look forward to hosting you or many more great hospitality experiences. Don’t hesitate to reach out to me if there is ever anything I can...

Kearney, Nebraska
Reviewed 1 week ago

We stopped about 6 pm at this hotel to spend the night. The receptionist found us a nice room on the bottom floor even though we did not have a reserved room. the hotel was starting to fill up with those who had made reservations. Our room was on the south side of the east building. At first I wondered...

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Helpful?
Thank goldentraveler2015
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

We love this review as much as you loved our coffee! Thank you so much for taking time to share your experience. I’m happy to hear that you had an enjoyable experience with us overall and were able to take advantage of our guest favorite - the complimentary hot/cold breakfast bar! We look forward to seeing you again the next...

Monroe, Iowa
Reviewed 1 week ago

Nice hotel all decked out for Christmas. The windows and doors all had beautiful colorful drawings on them! Inside was awesome also. I would recommend a second floor room for quiet since the rooms are of the old style next to the parking.

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Helpful?
Thank GRC761
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Greetings, and thank you so much for such a wonderful review! I’m glad to hear you had such a nice stay with us and that you enjoyed the festive atmosphere. Please come and visit again the next time you’re traveling the “Mother Road”! If you call direct, we’ll be able to give you the best rates and reservation service. Enjoy...

Provo, United States
Reviewed 2 weeks ago

Lobby was extremely busy, 12 people deep when I arrived. Yes, I counted as I clearly had a time. Finally had another Hotel person help and line started to move a little more quickly, unfortunately, not in enough time to go eat at the adjacent restaurant as everything closed early the evening upon our arrival. When I asked if there...

Review collected in partnership with Best Western
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Helpful?
Thank Hunter D
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Greetings, and thank you for your feedback on your recent stay. I am so sorry that you experienced a check-in delay and were disturbed by noisy neighbors. This is not our normal experience for guests and it saddens us to know your sleep was disturbed. Please give us a call directly when booking your next stay so that we can...

Burleson, Texas
Reviewed 4 weeks ago

Clean, comfortable room, great bed and nice breakfast bar! The staff were friendly, helpful and professional. I am a woman and was traveling alone and felt very safe and comfortable. Easy access to the highway was a plus!

Review collected in partnership with Best Western
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Thank P1613ZXmaryb
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Greetings! We appreciate you taking the time to write such a positive review. I’m so glad to hear you felt very safe and comfortable - end enjoyed our complimentary breakfast bar! Each member of our team is truly committed to providing a welcoming environment to our guests and it’s such a nice thing to hear when that sentiment carries through...

Norco, California
Reviewed 4 weeks ago

Loved the Christmas decor and comfortable and clean rooms!! Will definitely be back. The only thing I would love to se go away is the powdered eggs for breakfast. Otherwise, no complaints. And our two dogs were made very welcomed there, too!

Review collected in partnership with Best Western
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Thank 2gottatravel
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Thank you. We love celebrating the holidays with our guests - including furry family members! Glad to hear you felt so welcome and taken care of. And just to let you know, our eggs aren’t powdered. They come already shelled, but otherwise fresh. Come see us again after in the new year. Season’s Greetings! Best, Donna, GM

Saint Johns, Michigan
Reviewed 4 weeks ago via mobile

Room was clean. Although the bathroom was small, it was clean and the tub/shower had nice tiled walls. If you have difficulty with stairs be sure to request a ground level room as they do not have elevators. My only complaint was how the room numbers were displayed. We arrived at night and it was difficult to see the room#...

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Helpful?
Thank Carrie D
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Thank you for being our valued guest! We’re glad to know you found your room clean and the overall stay excellent. I’m so sorry you had difficulty with your room number and I’ll be looking into how we might improve this. We hope to welcome you again soon! Happy Holidays! Best, Donna, GM

Windsor, Canada
Reviewed 24 November 2016

Our second stay was terrific. This hotel is conveniently located near I-40. There is ample, well-lit parking. Our clean, spacious room had a fridge, microwave and great HDTV. The hot breakfast is as good as you'll find at a BW location. Donna, the hotel manager, delivered on a promise she made to us earlier this year. She was professional, friendly...

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Helpful?
Thank Wanderingwindsorite
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Wow! Thank you for writing such a positive review! It’s a rare honor to hear from a guest that was previously dissatisfied and were brought back to being a loyal customer of Best Western Discovery Inn. We do go the extra mile to try to turn a guest’s experience into a positive one on the rare occasions that they are...

Knoxville, Tennessee
Reviewed 23 November 2016

This hotel was clean and everything was in good condition. The beds were comfortable. Breakfast hours fit our needs very well and the items offered were varied and fresh. We especially liked having fruit and yogurt available.

Review collected in partnership with Best Western
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Thank cslh68
donna_BWDI, General Manager at BEST WESTERN Discovery Inn, responded to this review

Thank you for being a guest of our inn. It’s with delight that we read your review, especially the mention of your favorite breakfast choices. We try to offer a little something for every palette. Please consider our hotel your home away from home in Tucumcari. And remember the best rates are always found when booking direct. Enjoy the season!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Banquet Room

Additional Information about BEST WESTERN Discovery Inn

Address: 200 E Estrella Ave, Tucumcari, NM 88401-4227
Region: United States > New Mexico > Tucumcari
Price Range: RM473 - RM518 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Discovery Inn 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Best Western Discovery Hotel Tucumcari
Best Western Tucumcari
Tucumcari Best Western
Hotel Style:
#5 Romantic Hotel in Tucumcari
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Discovery Inn staff and other travellers.
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Montgomery, AL
2 months ago

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Questions? Get answers from BEST WESTERN Discovery Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a bottom floor room in the east building on the south. It was very quiet.”
 of 5 bubbles goldentraveler2015, 4 Jan 2017 | Read review
“Try 2nd floor away from the parking lot.”
 of 5 bubbles GRC761, 3 Jan 2017 | Read review
“Ground floor rooms by the pool are quieter and spacious.”
 of 5 bubbles Wanderingwindsorite, 24 Nov 2016 | Read review
“request room away from the interstate”
 of 5 bubbles frankcA822PX, 24 Oct 2016 | Read review
“We stayed on the back side of the hotel. More convenient rooms will be found on the front side.”
 of 5 bubbles C5607QJlaurap, 18 Oct 2016 | Read review
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