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    Holiday Inn Express Hotel & Suites Batavia - Darien Lake

    4356 Commerce Dr, Batavia, NY 14020-4102
    011 60 1-800-81-8081
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    03/12/2017 04/12/2017
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    US$88
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    Traveller (26)
    Room & Suite (15)
    Dining (1)
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    Overview
    • Excellent39%
    • Very good35%
    • Average15%
    • Poor7%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    2.5 Star Hotel
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (141)
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    1 - 5 of 138 reviews

    Reviewed 23 September 2017

    This hotel needs some TLC. The carpets are stained and scuffed. My bathroom looked like it was old and battered with the tarnished mirror and stained tub. The staff was not friendly at all. Asked for a wake up call and never received it. For...More

    Thank Depot94
    Response from Chris D, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien LakeResponded 25 September 2017

    Thank you for taking the time to leave a review of your experience. Please accept my apology for the unacceptable conditions that you encountered. We will be using your feedback to help us to better serve our guests now and in the future. I do...More

    Hotel's Favourite
    Reviewed 10 July 2017

    Stopped here on our way to upper eastern NY. We did not have a reservation so most likely paid a little more than if we'd booked ahead of time. This must be a popular recreational area and a stop over for those heading to the...More

    Thank Sunnyone945
    Response from Chris D, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien LakeResponded 11 July 2017

    Thank you so much for choosing the Holiday Inn Express for your stay in Batavia and for taking the time to write a review. I am so happy to hear that you enjoyed your visit and hope that we see you again the next time...More

    Reviewed 15 August 2017

    Having browsed recent reviews for this property, I honestly wasn't sure whether my experience would be good - or not so good. The empty beer cans in the parking lot were probably leftovers from the crew repaving the parking lot, an oversight that I assumed...More

    Thank sanhew
    Response from Chris D, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien LakeResponded 16 August 2017

    Thank you for taking the time to share your experience at my hotel. Please allow me to apologize for the unsatisfactory conditions that you encountered during your stay. I will definitely be sharing this with our team so that we can improved and avoid having...More

    Reviewed 12 August 2017

    This hotel was close to the interstate in an area with other similar tier hotels. Check in was straightforward. Staff was friendly and upbeat. Our room on the second floor was clean and spacious (2 queen beds). Our room was quiet and comfortable. Bathroom was...More

    Thank JasmineOnTheGo
    Response from Chris D, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien LakeResponded 16 August 2017

    Thank you so much for choosing Holiday Inn Express & Suites and for taking the time to share your experience. I am so happy to hear that you enjoyed your stay and look forward to your next visit!

    Reviewed 26 July 2017

    This is a common tone for a lot of reviews I have, but here goes. Nice room, small desk, but I had enough room to work. Staff was excellent, and they gave me an early check in so I could get some work done, Fitness...More

    Thank mscott006
    Response from Chris D, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien LakeResponded 27 July 2017

    Thank you so much for choosing our hotel and for taking the time to share your experience. I appreciate your kind feedback regarding the hotel staff and facilities. To address your internet concerns, we are awaiting installation of some new hardware at the property in...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Indoor pool
    • Heated pool
    Details
    • Price range
    • US$96 - US$133 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 72
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Expedia, Hotels.com, Travelocity, Cancelon, Hotwire, Orbitz, TripOnline SA, getaroom.com and Cheap Tickets so you can book your Holiday Inn Express Hotel & Suites Batavia - Darien Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Batavia
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    Traveller (26)
    Room & Suite (15)
    Dining (1)
    Hotel & Grounds (10)
    Bathroom (6)
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    Ask a question
    Questions & Answers
    Fai B
    20 May 2015|
    Answer
    Response from Chris D | Property representative |
    Hi Fai B. Congratulations on your wedding! At this time the hotel does not have a shuttle. There are several car services in the Batavia/Rochester/Buffalo area which may be able assist with this service however.
    0
    Votes
    Room Tips
    "Top floor is usually quieter."
    Read review
    "No restaurants on this side of interstate, but at least 2 on the south side. Quiet room and relatively fast..."
    Read review
    "further from the elevator is better!! Overall, pretty quiet though..."
    Read review
    "try for an even numbered room - slightly less highway noise"
    Read review
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