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BEST WESTERN Crown Inn & Suites

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214 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Crown Inn & Suites
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Showing 213: English reviews
Dunedin, Florida
Reviewed 11 July 2016

Best Western I am becoming less and less enchanted by your privately owned 'franchise' hotels. This one is a perfect example of very old and now newly renovated in a cheap, slapdash attempt. The new carpeting was so swirly it caused vertigo; the olive green and gold interior of our room was so retro we wondered who in the world...

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Helpful?
Thank floridatravelerssss
bwcrownBatavia, Manager at BEST WESTERN Crown Inn & Suites, responded to this review

We are disappointed that you did not enjoy your visit with us. We wish that our recent renovation and efforts to upgrade and update our hotel would have made your stay with us enjoyable. We hope that you will give us another chance to make your travel experience enjoyable.

Liverpool, New York
Reviewed 10 July 2016

When we arrived here I was shocked that the photos of this hotel are completely different from the actual hotel (except for the rooms and pool area which looked about the same to me). I feel deceived, and said so in the Best Western survey I filled out. Not ethical at all. The manager then emailed me about how they...

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Helpful?
Thank mjo128
bwcrownBatavia, Manager at BEST WESTERN Crown Inn & Suites, responded to this review

We apologize for any misunderstanding about the online pictures. We have started a renovation and the standard procedure is to wait until the entire project is complete before updating the pictures. The pictures on the website are the older pictures so we thought that arriving and finding the renovation would be a pleasant surprise. Thank you for staying with us.

East Lansing, Michigan
Reviewed 7 July 2016 via mobile

Right off of I90 and easy to reach. Good breakfast included. Some rooms are pull up motel style. New carpet. Unusually warm hallways and breakfast area. My room AC kept shutting off in the night and the room was very warm, I dialed the setting back to warm/cool and that seemed to fix it but could only keep the room...

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Helpful?
Thank passingonthrough
bwcrownBatavia, Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for staying with us and posting your review on Tripadvisor. We do have several options for access to the hotel, better to accommodate our guests. We wish the AC worked better during your stay and we will research why the AC did not get the room cooler.

Tewksbury, MA
Reviewed 2 July 2016

This hotel is easy on/off. Convenient to the Post Office, restaurants, and gas stations which were all things I needed to find. Noise was not an issue. They were installing new carpets in the hallways, so the smell was a little strong. Room was comfortable with two queen beds. Breakfast was good. Staff was friendly. Pool and hot tub much...

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Helpful?
Thank walkingalong
bwcrownBatavia, Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for staying with us and letting us know how you enjoyed our hotel and the surrounding area. Our hope is that you will return soon.

NJ
Reviewed 29 June 2016 via mobile

We stayed here over Memorial Day weekend. The room was clean although the rug was worn in a few spots. It wasn't a large room but we just used it to sleep and shower as we were visiting with family and also took a day trip into Canada to see the falls. Breakfast was pretty good, there were plenty of...

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1Thank haag531
Reviewed 26 June 2016

The hotel appears to be undergoing renovations which will most likely bring it up to the standard we have come to expect from Best Western. Carpets were little stained in room but have been told they are all being replaced as well as furniture and all rooms will have microwaves and fridges. Pool and spa were fine. Didn't use fitness...

Review collected in partnership with Best Western
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Helpful?
Thank gordanc630
bwcrownBatavia, Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for letting us know about your stay. We are making improvements to make sure that our hotel offers the best in accommodations and service. Great things are happening. We apologize for any inconvenience. Please come back soon to see all the great improvements.

Elmira Heights, New York
Reviewed 25 June 2016

The room was very clean and spacious, the staff was friendly. It was a nice visit overall. The hotel itself is close to just about everything you'd want to do in Batavia. If we ever come through the area again, we'll definitely stay here!

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Thank Jessica D
Pittsburgh, Pennsylvania
Reviewed 22 June 2016

This hotel is situated literally beside I-90. Convenient off and on point. Located in a rural area. Noise was not much of an issue with A/C running. Very clean room with comfortable bed. If you are looking for a good restaurant for dinner, go to Alex's Place.

Review collected in partnership with Best Western
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Thank Victoria L
bwcrownBatavia, Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for letting us know about your recent stay. We appreciate your recommendation about restaurants. I will have to try Alex's Place. Please come back soon.

Reviewed 20 June 2016

very nice hotel; clean ; quiet; good location off highway ; wonderful breakfast and very friendly staff ; front desk clerks are very friendly and nice and give local directions and answer any questions you have and are very helpful.

Review collected in partnership with Best Western
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Helpful?
Thank Cynthia U
bwcrownBatavia, Manager at BEST WESTERN Crown Inn & Suites, responded to this review

We are so pleased to hear about your stay. Our location is easily accessible but the most important thing is to make sure our guests are treated well. I hope that we succeeded with you. Please come back soon.

Watertown, New York
Reviewed 16 June 2016

hotel was clean, the beds were very comfortable,and the staff was very nice. In a good spot, right off the thruway,and only about a mile from the casino and track. plenty of parking,and the breakfast was good.

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Helpful?
Thank Chester M
bwcrownBatavia, Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you so much for letting us know about your recent stay. We are pleased that you enjoyed our location and that our breakfast was up to your standard. We hope that you will return to stay with us soon.

21 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Crown Inn & Suites

Address: 8210 Park Rd, Batavia, NY 14020-1270
Region: United States > New York > Batavia
Price Range: RM335 - RM567 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Crown Inn & Suites 2.5*
Number of rooms: 71
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Also Known As:
Best Western Crown Hotel Batavia
Best Western Crown Inn And Suites
Best Western Batavia
Batavia Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Crown Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Crown Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor room, great. a/c was great for warm weather at the time we were there”
 of 5 bubbles thinkagain1952, 31 Oct 2016 | Read review
“new section or section with the lobby in it”
 of 5 bubbles lonnic83, 27 Sep 2016 | Read review
“Suites are the best-- but not in this particular case”
 of 5 bubbles 457janicey, 11 Sep 2016 | Read review
“if you want a quiet room then ask to far away from the indoor pool / gym”
 of 5 bubbles KC153, 8 Aug 2016 | Read review
“Stay in the building across from the check-in desk--or not at all”
 of 5 bubbles u4icspirit57, 29 Jul 2016 | Read review
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