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Quality Inn & Suites Palm Island Indoor Waterpark

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Traveller (78)
Room & Suite (39)
Pool & Beach (14)
Overview
  • Excellent28%
  • Very good25%
  • Average18%
  • Poor15%
  • Terrible14%
Travellers talk about
“water slides”(15 reviews)
“great for kids”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Indoor pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (405)
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Traveller rating
106
105
72
63
58
Traveller type
Time of year
LanguageEnglish
106
105
72
63
58
Show reviews that mention
All reviewswater slideshotel restaurantgreat for kidsolder kidswater park passesstaff was friendlygreat weekendfridge and microwavefree breakfastdarien lakelifeguardscasino
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1 - 5 of 404 reviews
Reviewed 4 weeks ago

An old, decrepit hotel in need of major renovations. Check in was fine. Friendly staff. The room had a musty odor so we switched rooms but that room was also smelly. Checked other rooms as we were there for a baseball tournament but apparently they...More

3  Thank Haasperger
Reviewed 13 June 2018

Weekend conference at this Quality Inn was excellent. Our 3 day meeting was held in the Atrium, food and service was excellent. The hotel was completely booked, but the staff went above and beyond to take care of our needs - and always with a...More

Thank pckrajj
Response from ParkRoadHospitality, Guest Relations Manager at Quality Inn & Suites Palm Island Indoor WaterparkResponded 5 weeks ago

Thank you for taking the time to write a review! I am so happy to hear that you had a great time during your conference weekend! We were indeed very busy but tried to make all our guests satisfied! I am glad we were able...More

Reviewed 3 June 2018 via mobile

Brought a group of kiddos. Bo at the front desk was super helpful as were the other two young ladies at the desk. Our room was just what we needed for a quick water park visit! Thanx for the awesome customer service!

Thank caidkin
Response from ParkRoadHospitality, Guest Relations Manager at Quality Inn & Suites Palm Island Indoor WaterparkResponded 5 weeks ago

Perfect! Thank You for the great review! I am so happy to hear that Bo and the others were so super helpful! I will be sure to pass that information on the the General Manager! I look forward to seeing you again in the future!!!

Reviewed 16 May 2018

Stayed here while on my way to Seneca Falls; would have stayed in Seneca Falls, but hotels were filled up. The room was fairly tired, the curtains failed to block out the light from outside and you could see rust on the ceiling in the...More

1  Thank wewhynot
Response from ParkRoadHospitality, Guest Relations Manager at Quality Inn & Suites Palm Island Indoor WaterparkResponded 4 weeks ago

Thank you for your review and you will be happy to hear that renovations plans are in progress as you could see from our newly remodeled lobby! Its all a process and I hope you give us another chance next time you are in the...More

Reviewed 19 April 2018

We found several pieces of trash and food in our room from previous occupants. The "Continental breakfast" was minimal and mostly inedible, the restaurant was dirty and we had to use paper plates and plastic cutlery, there was a huge garbage can overflowing with everyone's...More

Thank Angela D
View more reviews
About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Indoor pool
Details
Price range
US$83 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$83 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Add Photo Photos
Traveller (78)
Room & Suite (39)
Pool & Beach (14)
Dining (12)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
brownsugar588
14 March 2015|
AnswerShow all 2 answers
Response from ParkRoadHospitality | Property representative |
We have packages available that comes with four passes to the water park, $25 breakfast voucher towards our in house restaurant and also $25 Casino voucher towards Batavia Downs. We also offer $25 Dinner Voucher with our... More
1
Vote
motherhen466
9 March 2015|
AnswerShow all 2 answers
Response from ParkRoadHospitality | Property representative |
Thank you for your inquiry. If you are reserving your room for a week please contact us directly. We will be happy to answer any of your questions. We do sell day passes if the hotel is not sold out with packages.
0
Votes
Room Tips
"Choose a different hotel"
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"TAKE the advice and don go here!"
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"None stay away"
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"Request a room in the front for good wifi"
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