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    Quality Inn & Suites Palm Island Indoor Waterpark

    8250 Park Rd, Batavia, NY 14020-1275
    +1 855-849-1513
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    24/12/2017 25/12/2017
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    US$98
    US$70
    SAVE US$28
    US$98
    US$70
    Traveller (70)
    Room & Suite (29)
    Pool & Beach (14)
    Overview
    • Excellent28%
    • Very good26%
    • Average18%
    • Poor15%
    • Terrible13%
    Travellers talk about
    “water park” (180 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Indoor pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Water Park
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Quality Inn & Suites Palm Island Indoor Waterpark
    Special Offer: Choice Privileges Points
    Hotel deals
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (392)
    There are newer reviews for Quality Inn & Suites Palm Island Indoor Waterpark
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    101 - 105 of 391 reviews

    Reviewed 18 September 2015

    The staff was very friendly, they were so helpful! The room was beautiful and clean-I would say recently updated. The waterpark was amazing for 6 & 8 year olds! I don't have any complaints. We were able to order dinner in our room which was...More

    Thank Doro1600
    Response from ParkRoadHospitality, Guest Relations Manager at Quality Inn & Suites Palm Island Indoor WaterparkResponded 9 November 2015

    Thank you for your kind review! I am very pleased to hear that you enjoyed your stay, and that you plan on returning. We certainly look forward to your next visit!

    Reviewed 15 September 2015

    First I found a FINGERNAIL on the bed. No, not my fingernail. Someone else’s nasty long fingernail. Next morning a BED BUG is crawling across the bed like he owned it. I took the BED BUG to the front desk and judging the response the...More

    15  Thank SoraBullys C
    Reviewed 14 September 2015

    We ended up at this hotel after driving around and checking out the other options. I think this is the only hotel nearby that had restaurant/lounge/food. We were exhausted and didn't want to leave once parked. This is a startlingly large property. I found nothing...More

    1  Thank ewymer
    Response from ParkRoadHospitality, Guest Relations Manager at Quality Inn & Suites Palm Island Indoor WaterparkResponded 14 September 2015

    Thank you for sharing your comments of our hotel. I'm glad that you had no complaints of our overnight rooms. We certainly try our best to make them clean and comfortable for everyone. I am also glad to hear that you enjoyed your food. We...More

    Reviewed 13 September 2015

    I have stayed at this hotel several times. Rooms are clean, staff friendly, good dining experience in hotel restaurant. My original room did not have mini fridge or microwave and when I mentioned to front desk that were courteous and immediately provided another room. I...More

    Thank rena7131
    Response from ParkRoadHospitality, Guest Relations Manager at Quality Inn & Suites Palm Island Indoor WaterparkResponded 14 September 2015

    Thank you for your kind review! We certainly try our best to ensure that each guest is comfortable and enjoys themselves, so it's always nice to hear from our satisfied guests. We are very appreciative of your return business, and hope you will continue to...More

    Reviewed 10 September 2015

    The kids had the best time ever at the water park. The room was a bit disappointing because they put us in one classified for 'handicapped' which meant it only had a shower...no tub. When I booked the room I only specified a 'non-smoking room....More

    1  Thank Judy V
    Response from ParkRoadHospitality, Guest Relations Manager at Quality Inn & Suites Palm Island Indoor WaterparkResponded 14 September 2015

    I'm very happy to hear that you and your family enjoyed your time in the waterpark. I am sorry however, that you were unhappy with your room accommodations. On sold out nights, it can be tough to switch rooms around, however, we should have been...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Indoor pool
    Details
    • Price range
    • US$72 - US$132 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Smoking rooms available
    • Number of rooms
    • 195
    • Reservation Options
    • TripAdvisor is proud to partner with Choice Hotels, Groupon, Priceline, Booking.com, Hotels.com, Expedia, TripOnline SA, getaroom.com, Orbitz, Hotwire, Travelocity and Cancelon so you can book your Quality Inn & Suites Palm Island Indoor Waterpark reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Batavia
    • Also Known As
    • Holiday Inn Batavia ,
    • Batavia Holiday Inn
    Add Photo Photos
    Traveller (70)
    Room & Suite (29)
    Pool & Beach (14)
    Dining (12)
    Hotel & Grounds (46)
    Bathroom (6)
    Family and Play Areas (3)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
    Oliver's Candies
    88 reviews
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    136 reviews
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    Ask a question
    Questions & Answers
    brownsugar588
    14 March 2015|
    AnswerShow all 2 answers
    Response from ParkRoadHospitality | Property representative |
    We have packages available that comes with four passes to the water park, $25 breakfast voucher towards our in house restaurant and also $25 Casino voucher towards Batavia Downs. We also offer $25 Dinner Voucher with our... More
    1
    Vote
    motherhen466
    9 March 2015|
    AnswerShow all 2 answers
    Response from ParkRoadHospitality | Property representative |
    Thank you for your inquiry. If you are reserving your room for a week please contact us directly. We will be happy to answer any of your questions. We do sell day passes if the hotel is not sold out with packages.
    0
    Votes
    Room Tips
    "Request a room in the front for good wifi"
    Read review
    "either room on either floor that is beyond 01 or 02. any number above this is away from the elevator."
    Read review
    "I requested a ground level room and he found me one with an upgrade at no extra."
    Read review
    "Indoor water park looked fun for kids"
    Read review
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