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Comfort Inn Rochester Monroe Avenue

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Comfort Inn Rochester Monroe Avenue
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87 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Reviewed 1 week ago via mobile

Pretty hotel but if they make a mistake they will make you pay. Reserved a handicapped 2 double bed room for 3 days. Even called at 5 to make sure it wasn't given away. Showed up after dinner at 6:30 and they gave our room away. The choice they gave us was to take two room and pay for them....

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Helpful?
Thank Michael H
GMComfortRochester, Manager at Comfort Inn Rochester Monroe Avenue, responded to this review

Dear valued guest, Thank you for taking the time to review your most recent stay with us. I would like to greatly apologize for the confusion with your reservation. Unfortunately, all of our Handicap rooms only have a single bed. Still my front desk should have still offered to put you in a room with two double beds, and I...

Grand Haven, Michigan
Reviewed 4 weeks ago

A very east hotel to find. This Comfort Inn was very clean, beds comfortable, great pillows, etc. Nice breakfast in the morning, the eggs could have been not as rubbery, scrambled were a little better. The coffee was the best we'd had on our whole trip.

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Helpful?
Thank EllieF623456
GMComfortRochester, Manager at Comfort Inn Rochester Monroe Avenue, responded to this review

Thank you for taking the time to review your most recent stay. We value your input and are glad to hear you enjoyed your time with us. We hope to see you again soon. Sincerely, Melanie Gonzalez Assistant General Manager Comfort Inn

Orchard Park, New York
Reviewed 19 October 2016

Close to I-590. The room was fairly large. Comfortable bed. The bathroom was a little cramped. Everything worked well. OK HDTV of medium size. The thing I liked best was the breakfast. A good selection of omelets (premade) fruit, cereal, bagels, etc.

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Thank Dan M
Reviewed 10 October 2016

Other than not being able to connect to the internet, water stains on the ceiling, broken sink stopper (which they promptly fixed when we asked), and a tiny bathroom, this was an okay stay. The beds and pillows were comfortable and we slept well. This is apparently an older facility.

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Helpful?
Thank Erica S
American Fork, Utah
Reviewed 5 October 2016

On a recent trip, my daughter and I stayed here to be close to another daughter and her family who live in Pittsford. The location of this hotel is very convenient to the freeway and to points of interest in the Pittsford/Rochester area. I must say I was somewhat disappointed when we got to our room, however. Perhaps it was...

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Thank Freba
Buffalo, New York
Reviewed 10 August 2016

Right off the 590 (the sign is hard to see, so watch carefully) and less than a mile from the Pittsford Plaza--good casual restaurants. Comfortable beds and good amount of counter space on the room. Eggs, sausage, waffles, hot and cold cereals, yogurt, juice--not gourmet, but satisfying. The sink is outside the bathroom and has no towel bar nearby, so...

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Helpful?
Thank Samantha B
GMComfortRochester, General Manager at Comfort Inn Rochester Monroe Avenue, responded to this review

Samantha B, Thank you for your wonderful words about your stay with us. I am pleased to hear that our location worked well for your needs. I hope on your next trip to Rochester you will choose to stay with us again! Thank you, Brian Ugorek General Manager

Wellsville, New York
Reviewed 25 July 2016 via mobile

Newer condition, decent location, very good price, small bathroom but it worked fine (sink located outside of bathroom), clean. No washer or dryer in the hotel. Friendly staff, who accommodated us for a slightly earlier breakfast. Would stay here again.

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Helpful?
Thank Chris G
GMComfortRochester, General Manager at Comfort Inn Rochester Monroe Avenue, responded to this review

Chris G, Thank you for taking the time to give us a review of your stay. I am glad to hear that you enjoyed it and you will be back. Looking forward to seeing you on your next trip. Brian Ugorek General Manager

Fort Myers, Florida
Reviewed 24 July 2016 via mobile

We had an impromptu stop to see some relatives and happened upon this hotel. The nice thing about Choice Hotels is that a comfortable bed, clean rooms and decent shower are typically standard. This hotel met that. The location seemed a bit depressed although from an accommodation perspective, it was on the mark.

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Helpful?
Thank BridgTom
GMComfortRochester, General Manager at Comfort Inn Rochester Monroe Avenue, responded to this review

BridgTom, Thank you for your review of your stay with us. I am glad to hear that our location meet your needs. I hope you will choose us again on your next trip to visit relatives! Thank you, Brian Ugorek General Manager

Williamsburg, Virginia
Reviewed 2 July 2016

Hotel is newer and well maintained. Breakfast was well done, however there was no yogurt at all for two days. I even offered to go to Wegman's to obtain some, but they wanted to wait for their next delivery. Rooms are nicely decorated, but pretty small by Comfort Inn standards. With two double beds, there is very little space left....

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Helpful?
Thank VABicycle
GMComfortRochester, General Manager at Comfort Inn Rochester Monroe Avenue, responded to this review

VABicycle, Thank you for taking the time to give us a review of your stay. I appreciate all the feedback and will use that to share with my staff so on your next visit you will get the customer service you would expect. Thank you, Brian Ugorek General Manager

Liverpool, United Kingdom
Reviewed 29 June 2016 via mobile

Nice clean room ,decent size good television, comfortable bed. A bit noisy as it is in the axilla of two main roads. Miles out of town so don't think you're going to be walking there. I suppose I would stay here again if I had to. As stated in the review average. Not bad for the $99 we paid for...

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Helpful?
Thank Pipehitter
GMComfortRochester, General Manager at Comfort Inn Rochester Monroe Avenue, responded to this review

Pipehitter, Thank you for your comments. I am glad that you enjoyed your stay with us. Thank you for choosing us, I do hope you will again on your next trip to Rochester. Thank You, Brian Ugorek General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Forty-three deluxe guest rooms. Complimentary continental breakfast. Fitness center. Business center. ... more   less 

Additional Information about Comfort Inn Rochester Monroe Avenue

Address: 2729 Monroe Ave, Brighton, NY 14618-4115
Region: United States > New York > Finger Lakes > Brighton
Price Range: RM380 - RM598 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Rochester Monroe Avenue 2.5*
Number of rooms: 42
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Questions & Answers

Questions? Get answers from Comfort Inn Rochester Monroe Avenue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“liked the first floor closer to front of building.”
 of 5 bubbles EllieF623456, 3 Nov 2016 | Read review
“Toward the rear of the building will buffer the busy street noise.”
 of 5 bubbles VABicycle, 1 Jul 2016 | Read review
“Choose a ground floor room if you don't want to carry bags up the stairs -- no elevator!”
 of 5 bubbles stephniet2016, 28 Jun 2016 | Read review
“Ask for a room with an even number; you'll be on opposite side of the highway and will be quieter.”
 of 5 bubbles MontrealLouis007, 16 Jan 2016 | Read review
“No elevator so 1st floor rooms are best opposite x-way.”
 of 5 bubbles rwsfc, 19 Sep 2015 | Read review
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