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Comfort Inn Rochester Monroe Avenue

101 reviews
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Traveller (10)
Room & Suite (8)
Overview
  • Excellent27%
  • Very good47%
  • Average20%
  • Poor4%
  • Terrible2%
Travellers talk about
“no elevator”(10 reviews)
“yogurt”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Fitness centre
Wheelchair Access
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (101)Write a Review
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LanguageEnglish
28
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5
3
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All reviewsno elevatoryogurtwould return to this hotelbathroom lightthe staff was friendly and helpfulrochester areatwo storyroom was cleancontinental breakfastvisit rochesterwaffle makerthe breakfast areasinkbedshighwaydeskinternet
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1 - 5 of 100 reviews
Reviewed 30 December 2017

Heads up! For the price and location, this is a really good place to stay if you are visiting family, colleges, the Erie Canal, or having a Wegman's withdrawal episode. The free breakfast is nourishing if you like the basics, and the waffle maker is...More

Thank cberlet
Reviewed 18 December 2017 via mobile

This hotel is so dingy. The rooms are small and dark and need serious updating. Because the room is so dark, it gives a feeling of being dirty. You cannot apply make-up in the room because the light is so poor. The bathroom was small...More

Thank Elizabeth A
Response from GMComfortRochester, Guest Relations Manager at Comfort Inn Rochester Monroe AvenueResponded 19 December 2017

Elizabeth, Thank you for responding to our survey.It is clear from your response that we have fallen short on our intention to provide the best, and most comfortable stay for all of our guests. I will share your concerns regarding the room lights with our...More

Reviewed 6 December 2017 via mobile

This brand new, comfortable hotel exceeded our expectations. The rooms are very clean & spacious, and the beds, very comfortable! We found the staff very friendly, attentive and quick to respond to a couple of requests we had. The breakfast area is wonderful and warm,...More

Thank Joan T
Response from GMComfortRochester, Manager at Comfort Inn Rochester Monroe AvenueResponded 12 December 2017

Joan, Thank you so much for your visit. We take great pride in providing a service that is clean, comfortable, and restful. It is especially rewarding to both myself and our staff to hear that our efforts in providing excellent customer service have paid off!...More

Reviewed 7 October 2017

We stayed at this hotel on a Wednesday night so that we could go to RBTL Aud Theater to watch School of Rock. It was only a 10 minute drive-so it worked well. This location is also convenient to many restaurants. We were checked in...More

Thank Laurie P
Response from GMComfortRochester, Guest Relations Manager at Comfort Inn Rochester Monroe AvenueResponded 11 October 2017

Laurie, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is crucial to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are thrilled to hear...More

Reviewed 4 September 2017

As a choice rewards platinum member I was really disappointed with my stay at this hotel, First of all I reserved a suite because I was traveling with family and I wanted some privacy at night. The room I checked into while i.e. was a...More

2  Thank Miusa
Response from GMComfortRochester, Guest Relations Manager at Comfort Inn Rochester Monroe AvenueResponded 14 September 2017

Miusa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. It is our intention to deliver the best customer...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$81 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$81 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (10)
Room & Suite (8)
Questions & Answers
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Room Tips
"Rooms further from the front desk will be quieter."
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"No elevators-so request first floor if taking stairs is an issue."
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"Stay at another hotel"
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"Away from the breakfast area is more quiet."
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