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BEST WESTERN University Inn

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66 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Latham
Reviewed 3 days ago NEW

This is a great hotel. The rooms are recently renovated and are clean & comfortable. The staff is terrific. The bathroom is oddly very small. The bar/lounge is really cozy with a fireplace, bar with food, and multiple TV screens.

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Helpful?
Thank Andrewgraves
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Hello Andrew, We appreciate you sharing your review with the TripAdvisor community! We like to hear that you enjoyed your time, especially in our cozy lounge. We welcome you back anytime! Ashlyn Pulvermiller General Manager Best Western University Inn

Oneida, New York
Reviewed 4 days ago NEW

Hotel is clean, lobby nice, nice restaurant and bar, newly remodeled, fireplace in lobby, nice fitness center and pool. Great value. Not luxurious but would recommend. Coffee in room, WiFi, friendly staff.

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Helpful?
Thank R795IUkath
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Thank you for taking the time to post a review to the TripAdvisor community! It is great to hear how much you enjoyed your stay with us. We look forward to your next visit! Ashlyn Pulvermiller General Manager Best Western University Inn

Utica, New York
Reviewed 1 week ago

As usual, great accommodations! Friendly helpful staff! Clean well updated rooms! A Great restaurant, and amenities, Great pool! We stay here when visiting family nearby. I would definitely stay again!

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Helpful?
Thank P7904GYsusank
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

We appreciate your review on TripAdvisor! It's great to hear that you enjoy staying here and all of our amenities. We hope to see you soon for the next time you are visiting family! Ashlyn Pulvermiller General Manager Best Western University Inn

Albany, New York
Reviewed 2 weeks ago

Everything was excellent during my stay at the Best Western. The staff are extremely helpful and the rooms are perfect. The Best Western was quiet, clean, well maintained and I slept great! I've been to other hotels in the area, this was by far the best rate/room and amenities by far.

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Helpful?
Thank 861karryl
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Thank you for your review on TripAdvisor! I am glad to hear that you enjoyed your stay especially our rooms and rate. We look forward to seeing you again soon! Ashlyn Pulvermiller General Manager Best Western University Inn

Gloversville, New York
Reviewed 3 weeks ago

This is the 10th issue for us at this hotel. Always told ' it won't happen again' but it does and this time we were told We could change the sheets! Unbelievable! They obviously do not care or it would not continue. Pubic hair, urine drops, stains and feces are the wonderful gifts in the bed.After a long drive the...

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Helpful?
Thank Love2travel1147802
Falconer
Reviewed 2 November 2016

Stayed one night and requested a late checkout...they were accommodating. Pool was nice and area clean. Had breakfast in restaurant...was ok, but it was nearly 11 and they were changing over for lunch. Room was clean and I really couldn't ask for much more. Ask about discount rates and check your bill before you leave. They overcharged me, but fixed...

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Helpful?
Thank Sandra B
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Sandra B, Thank you for sharing your experience with the TripAdvisor community! I am glad to hear that you enjoyed your stay and that our Front Desk staff was able to help you with your bill. We look forward to seeing you again soon! Ashlyn Pulvermiller General Manager Best Western University Inn

Reviewed 21 October 2016

The catering services and banquet room were excellent. However this does not trickle to the guest services in the hotel and restaurant. The room we stayed in was dirty. The windows were filmy and had specks of dirt on them. The lamps and night stands were dusty and there were fingerprints all over the desk. The top shelf in the...

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Helpful?
Thank Mitch B
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Mitch B, I apologize for the unsatisfactory experience that you had during your stay. I have since spoken to the respective teams that your concerns involve to ensure this sort of thing does not happen again. We do hope you reconsider and choose to stay with us again, we would love the opportunity to make it up to you!...

Reviewed 14 October 2016

It is always clean and comfortable and the staff goes out of their way to be both helpful and pleasant. They make you feel welcome and truely interested in helping you. They are never too busy to be pleasant. I have always been happy to stay there when there is availability.

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Helpful?
Thank A3144UPkathym
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

We really appreciate your review on TripAdvisor! I am glad to hear that you always enjoy your time here and know that you are always welcome. We look forward to seeing you again soon! Ashlyn Pulvermiller General Manager Best Western University Inn

Glens Falls, United States
Reviewed 11 October 2016

The price of this hotel compared to other especially in larger cities is way over priced for what you get. The room was so small with to double beds in it that there was less then 30in around any fixture and wall to move. Bathroom was so small when close shower curtain it and to overlap the toilet to close....

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Helpful?
Thank Robert W
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Robert W, We appreciate your feedback from your stay with us. I will look into your concerns with the room and laundry. We do hope you come stay with us again so we can ameliorate for this recent stay. Ashlyn Pulvermiller General Manager Best Western University Inn

AKRON, United States
Reviewed 9 October 2016

We have stayed here in the past and did again 10/7/2016 and will stay in the future. Very satisfied with every thing this Hotel has to offer. Room was very clean and comfortable, and the Staff was very friendly and accommodating. We would not hesitate to recommend this hotel to Family and Friends.

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Helpful?
Thank Carol Ann C
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Carol Ann C, Thank you for your review on TripAdvisor! We are glad to hear that you were satisfied with your stay. We can't wait to welcome you back for your next stay. Ashlyn Pulvermiller General Manager Best Western University Inn

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy all of the four seasons in the beautiful North Country here at the BEST WESTERN University Inn of Canton, NY. With easy access off of Route 11, this 99 room property is surrounded by a championship golf course and groomed cross country ski trails. An indoor pool, whirlpool, saunas, and state of the art exercise facility compliment the tastefully appointed rooms. With an on-site restaurant, relaxing lounge, business center, and high-speed wireless Internet, it is the perfect destination for those traveling on business or leisure. Our friendly staff, personalized service and meeting spaces make this an ideal location for any special event.Whether you are planning a meeting, banquet, conference or wedding, the BEST WESTERN University Inn is here to serve you. ... more   less 

Additional Information about BEST WESTERN University Inn

Address: 90 E Main St, Route 11, Canton, NY 13617-1452
Region: United States > New York > St. Lawrence County > Canton
Price Range: RM519 - RM723 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN University Inn 3*
Number of rooms: 99
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Also Known As:
Best Western Plus University Inn Canton Hotel Canton
Best Western Olean
Olean Best Western
Best Western Canton
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN University Inn staff and other travellers.
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New Jersey

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Questions? Get answers from BEST WESTERN University Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Golf Course View”
 of 5 bubbles WDWCM87, 25 Jul 2016 | Read review
“Largest rooms seem to be on back corridor”
 of 5 bubbles carolinespencer, 6 Jun 2016 | Read review
“Sorry...no suggestions!”
 of 5 bubbles gw1630, 31 May 2016 | Read review
“One where you can't hear the DJ party”
 of 5 bubbles nancyjom2016, 2 Apr 2016 | Read review
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