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Holiday Inn Westbury

Booking.comUS$148*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Westbury
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224 Reviews from our TripAdvisor Community

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Showing 205: English reviews
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Bethlehem, Pennsylvania
Reviewed 1 week ago

While checking in I had mentioned I was having a terrible day. Well the staff did everything to make the check in and stay one of the best I have ever had. Without being overbearing, the staff check several times to make sure I was happy. This property is now at the top of my list when traveling to Long...

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Helpful?
Thank ccahrens
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you very much for your recent review and rating. We appreciate your time and consideration, and are very happy to know that you experienced exceptional service from our hospitality team. Our goal will always be to provide our guests with personalized service, unique amenities, and make them feel welcome, comfortable and cared for. We're glad you...

hr1487
HOTEL’S FAVOURITE REVIEW
Reviewed 12 August 2016

What a great gem of a hotel in the middle of Long Island! The staff was very friendly and the checkin was expedient. The hotel was very clean and the rooms were comfortable. After trying for three hours to get on to a beach somewhere on Long Island (we failed) we decided to check in and hit the hotel pool....

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Thank hr1487
About Hotel's Favourite Review
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your review and feedback. We appreciate you recognizing our friendly hospitality team, as well as our clean and comfortable rooms. We're happy to know you were able to enjoy our outdoor garden courtyard and pool area, and we're pleased to know it provided you with a relaxing haven. We do out best to have...

Albany, New York
Reviewed 10 April 2017

We stayed this past weekend when we were in town for our son's birthday. The lobby, restaurant and courtyard are very nice, well kept and modern. The staff was EXCELLENT. We did feel however, that the rooms, while very clean, are in need of updating. Our first room had a perpetually running toilet (we were moved to a new room...

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Helpful?
Thank TravelJenks
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your review and feedback, and for being an IHG Rewards Club member. I am delighted to know that our hospitality team provided you with friendly and accommodating services. That of course is a top priority to us. I am also happy to know that you enjoyed the Hotel's unique amenities, including our restaurant and...

Bronx, New York
Reviewed 15 March 2017

As soon as we walked through the door, we were greeted with smiles and greetings. Check-in was a breeze. Upon arriving to our room, we learned TV was not working properly. I was a little annoyed by this knowing that housekeeping is supposed to run a check on things like this and inform the front desk and/or maintenance. However, my...

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Helpful?
Thank CWHintheBronx
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you very much for your feedback and review. First and foremost, we thank you for your time and consideration. We are delighted to know that our hospitality team provided you with a warm and friendly welcome, and was accommodating throughout your stay. We believe that room cleanliness is extremely important, as it of course adds to...

Reviewed 8 March 2017

checking inn went smoothly and a EXTREME WELCOMING FRONT DESK TEAM First I was check inn Jacky next to the loud noise elevator which wasn't her fault, if you guys are light sleeper ask for away from the elevator second room I was checked inn into a disable room with rolling shower the third time I was moved finally im...

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Helpful?
Thank bemy v
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your review and feedback. It is very much appreciated We thank you for recognizing our hospitality team, and their efforts to provide you with excellent customer service. That is always a top priority for us. Thank you for time and consideration. We will certainly share your review with our team. All the best! Franklin,...

Los Angeles, California
Reviewed 10 December 2016 via mobile

Stayed four nights and Eleana checked me in. She was wonderful! Very informative, and professional. The hotel was nice, clean, maintained. The pool was never crowded even though it felt like 100 degrees out. The location is close to shopping, food, and anything else you may need. I'd definitely stay here again! Had a car and drove into the city....

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Helpful?
1Thank marcia0222
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your time and consideration in providing us with your feedback. We appreciate you recognizing a member of our hospitality team. We're delighted to know that you enjoyed your stay overall, and found it to be nice, clean and well maintained. All of those things are of course a top priority to us. We're also...

Severn, Maryland
Reviewed 30 November 2016

I would like to express my appreciation for the excellent service I received on my recent stay at the Westbury Holiday Inn. The staff was very efficient, friendly and accommodated any requests that I had. They were extremely professional and courteous in all respects. After a stress-filled day, it was great to end it by meeting such a pleasant group...

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Helpful?
1Thank sasmit1
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you so much for your time and consideration in providing us with your feedback and review. You were very thoughtful and thorough in doing so. We are so delighted to see that our hospitality team provided you with exceptional customer service, and made you feel welcome, comfortable and well cared for. Your feedback will definitely be...

Centreville, Virginia
Reviewed 29 November 2016

Always stay at this location on the holiday, every time we are welcomed and recognized, must mention Shanelle for her attentive service and always trying to make our stay very pleasant! Tim working the overnight shift was very gracious in getting our required rooms.

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Helpful?
Thank RA W
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you so very much for your time and consideration in providing us with your review and feedback. We are delighted to know that you enjoy your stays with us for the holidays, and that you enjoy the customer service you receive when you do. Thank you for mentioning our team members, as this review will be...

Auburn, New York
Reviewed 27 November 2016

We chose this hotel because of the location. They have a large free parking lot. They do not offer a complimentary breakfast but do have a restaurant and Denny's is just next door. There also are a couple diners within a block or so. And, they do have coffee in the lobby at times. One thing we really appreciated is...

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Helpful?
Thank dese2
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guests: Thank you for your time and consideration in providing us with your review and feedback. We are delighted to know that you chose to stay with us due to our centralized and convenient location; however, we're very happy that you enjoyed the accommodations, services and amenities we offer and provide our guests. We're also delighted to know...

Reviewed 26 October 2016 via mobile

This is a pretty big property and lots of parking, but if you get there after dinner, the closer parking spots are taken up pretty quick. The onsite restaurant is convenient and the food was adequate. They have a full bar and the staff is friendly.

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Helpful?
Thank Sacho K
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your time and consideration in providing us with your review and feedback. We are happy to know that you enjoyed you overall stay with us, and appreciated our outdoor garden courtyard, and patio area. Of course it is a more vibrant area when our pool is open, and our perennial and annual garden is...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Westbury is an independently owned and operated full service IHG Hotel. It provides guests with 152 rooms and suites as well as banquet and catering space that may accommodate up to 120 guests. The Hotel offers its accommodations, amenities and services to the corporate, leisure and social traveler from all of the world. It's centralized location within Nassau County, Long Island, NY makes it an ideal and convenient host to many. For those visiting the towns of Westbury, Garden City, Mineola, Uniondale, Carle Place, Roslyn and the surrounding area, the Holiday Inn Westbury is the ideal Hotel to consider being your host. Local attractions to the Hotel include Eisenhower Park, Nassau Coliseum, The Space at Westbury, Westbury Music Fair, Roosevelt Field, Museum Row, Old Westbury Gardens, Bethpage State Park, Jones Beach and much more. The Hotel is also in close proximity to New York's JFK, LaGuardia and Islip Airports. The Hotel is also located within walking distance to the Long Island Rail Road (Carle Place Train Station). Other nearby interests include Hostra University, Adelphi University, LIU Post, Nassau Community College, Winthrop Hospital and North Shore LIJ Hospitals and affiliates. The Hotel's amenities include but are not limited to the following: Outdoor garden courtyard and pool (seasonal), 24 hour business center, 24 fitness center, 24 hour guest laundry room, complimentary WiFi, ice machines, drink and snack vending machines, etc. Guests of the Hotel may enjoy the Hotel's onsite Restaurant, which is LiLLies Restaurant and Bar. LiLLies serves breakfast, lunch and dinner Fridays, Saturdays and Sundays, and breakfast and dinner Mondays - Thursdays, as well as room service to in-house guests. It offers guests a delicious eclectic mix of Italian/American fare with something for everyone to enjoy. It has a full bar that offers guests a delightful selection of fine wines and spirits, as well as a variety of select beers on tap and in bottles. Restaurant Hours: Breakfast Daily: 6:30 am - 11:00 am Dinner Daily: 5:00 pm - 10:00 pm Bar 5:00 pm - 11:00 pm Sunday - Thursday & to Midnight on Friday & Saturday In-House Guest Room Service: Same times as Restaurant/Dining is available. Lunch (seasonal): Friday, Saturday and Sunday 12:00 pm - 2:00 pm (Mother's Day Weekend - Labor Day Weekend) ... more   less 

Additional Information about Holiday Inn Westbury

Address: 369 Old Country Rd, Carle Place, NY 11514-2122
Region: United States > New York > Long Island > Carle Place
Price Range: RM680 - RM1,171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Westbury 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Holiday Inn Westbury Hotel Carle Place
Holiday Inn Carle Place
Carle Place Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Westbury staff and other travellers.
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Questions? Get answers from Holiday Inn Westbury staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views of the courtyard are pretty.”
TravelJenks, 10 Apr 2017 | Read review
“We were on 1st floor, which I normally don't like, but it was fine.”
CWHintheBronx, 15 Mar 2017 | Read review
“I was on the first floor and noise was not a problem. Our wedding reception was next door and within easy walking distance (62.3ft).”
sasmit1, 30 Nov 2016 | Read review
“Our room was on the ground floor overlooking the pool and was quiet and close to reception and bar.”
Jackiepcs, 2 Oct 2016 | Read review
“Ask for a room with a view if the courtyard and pool.”
35carolynw, 25 Sep 2016 | Read review
5 of 5
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US$148* /night
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Prices are for 1 room, 2 adults
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