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Comfort Inn And Suites - East Greenbush

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Comfort Inn And Suites - East Greenbush
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146 Reviews from our TripAdvisor Community

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Showing 142: English reviews
None, Italy
Reviewed 6 days ago NEW

Nothing but trouble at this hotel for the two hours we gave it before leaving to find another. First of all, watch out if you book using a site such as Travelocity - they will charge you for a suite and it's at the hotel staff's discretion whether you'll actually get one or not. In my case, I did not....

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Helpful?
Thank Y7036ZMsarahp
ComfortInnEGALB, General Manager at Comfort Inn And Suites - East Greenbush, responded to this review

Thank you for your feedback. Much of your dissatisfaction with your visit hinges on poor communication on all sides. There is no record in our logs of your dissatisfaction with your room; our staff responds quickly to guest concerns. There was no indication in your reservation that you requested a suite, so we checked you into a standard room with...

Reviewed 17 November 2016

Had to ask for a room change as my first room was across from the ice machine. Second room backed onto the I90 so I was awake at dawn. Room was clean and when I found the TV didn't work, they sent someone up immediately. Good breakfast but no gluten free options.

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Helpful?
Thank Mary S
Danielle B, Manager at Comfort Inn And Suites - East Greenbush, responded to this review

Dear Mary, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

East Northport, New York
Reviewed 12 November 2016

Stayed here on business for two nights. I ignored the musty smell when I first put on the heat. Did I say heat? I needed to turn up the thermostat to 84 degrees to get the heater to blow warm air. By the second morning I was getting sick. The room was in need of serious updating and the heating...

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Helpful?
Thank 19,822,011
Hazleton, Pennsylvania
Reviewed 28 October 2016

This hotel is absolutely amazing! I was very pleasantly surprised by it's exterior and interior appearance. I've stayed at a number of Comfort Inns and this is, by far, the best one that I have come across. The rooms were adequately updated and spacious and the beds were comfortable. The bathroom was a little small and the shower pressure could...

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Helpful?
Thank TravelPSU
Reviewed 24 October 2016

My husband and I stayed here this past weekend due to a meeting there on Sunday morning. The location next to I-87 is good, but the only thing near by is the Dunkin' Donut at the gas station/convenience store that almost shares the parking lot. We came in Friday night in order to do some wandering around on Saturday before...

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Helpful?
Thank Peggy M
Brookfield, New Hampshire, United States
Reviewed 19 October 2016 via mobile

For the location and price point you would be hard pressed to find anywhere better! It was a busy weekend and the hotel was still quite and relaxing. The breakfast is awesome. The people working the breakfast keep it neat, tidy and well stocked. The breakfast area was very clean. We checked in on Friday night Oct 14th and the...

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Helpful?
Thank Jeff B
Kilkelly, Ireland
Reviewed 17 October 2016 via mobile

Arrived at the hotel having booked on line only 2 hours before. Receptionist apologised and stated that the room was not fully cleaned due to a convention the night before. Recommended an excellent restaurant down he road. Was facilitated when I returned by being upgraded to a suite. Excellent service. Breakfast was outstanding on the mezzanine which was airy and...

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Helpful?
Thank May04sam2015
Lady Lake Florida
Reviewed 27 September 2016

Made reservations at the hotel a few months earlier. Requested a non adjoining room and asked about a frig in the room and was told all rooms have frigs Upon arrival I was placed in a room, adjoining with no frig. I called the front desk and spoke with the clerk who abruptly told me that the hotel can not...

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Helpful?
Thank CHUCKIEJR
Sinking Spring, Pennsylvania
Reviewed 12 September 2016 via mobile

I'm from the area and while up costing family decided to try this location. The reviews all seemed good...which blows my mind. Sadly this hotel is not kept well at all. Outdated, dirty, terrible smell. While there there were fans in the hallway drying what seemed to be the hallway carpet. Our room, which was a suite, had dark brown...

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Helpful?
Thank hollyLLW
Danielle B, Manager at Comfort Inn And Suites - East Greenbush, responded to this review

Dear HollyLLW, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Halifax, Canada
Reviewed 10 September 2016 via mobile

Hotel seen better days. Have stayed once a year over the last 5 or 6 years but will probably not be back. A number of companies putting workers in this hotel.. Tend to hang around in parking lot drinking and smoking. Not my kind of place.

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Helpful?
Thank Hestianone
Danielle B, Manager at Comfort Inn And Suites - East Greenbush, responded to this review

Dear Hestianone, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
A rich, traditional decor in shown throughout the grand two story lobby, airy breakfast mezzanine and elegant ballroom space, to set this hotel apart. Award winning hospitality service. Free WiFi and Free Breakfast for all guests. Daily shuttles to area restaurants. Located just east of Albany, New York's Capital. ... more   less 

Additional Information about Comfort Inn And Suites - East Greenbush

Address: 99 Miller Rd, Castleton On Hudson, NY 12033-4022
Region: United States > New York > Castleton On Hudson
Price Range: RM476 - RM645 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn And Suites - East Greenbush 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Comfort Inn And Suites - East Greenbush Hotel Castleton On Hudson
Comfort Inn East Greenbush
East Greenbush Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn And Suites - East Greenbush staff and other travellers.
3 questions
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New York City, New York
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Comfort Inn And Suites - East Greenbush staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay as far away from this hotel as possible!”
 of 5 bubbles Y7036ZMsarahp, 17 Jan 2017 | Read review
“Get in early to get a front of hotel room. Address on site is in wrong city so you can't find it on GPS.”
 of 5 bubbles marysX2993SD, 16 Nov 2016 | Read review
“Make sure you get everything in writing when you make reservations here..”
 of 5 bubbles CHUCKIEJR, 26 Sep 2016 | Read review
“3rd top floor is always the quietiest”
 of 5 bubbles auditor45, 28 Aug 2016 | Read review
“You are out in the country away from highways and other noise makers, so any room is quiet.”
 of 5 bubbles super90210, 28 Mar 2016 | Read review
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