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Comfort Inn And Suites - East Greenbush

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Comfort Inn And Suites - East Greenbush
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152 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn And Suites - East Greenbush
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Showing 148: English reviews
Buffalo, New York
Reviewed 14 June 2015

In May I travelled with 2 sisters to a family function. One of my sisters is handicapped and had requested an accessible room. When we arrived, the entry closest to her room (important to her, because she is mobility impaired) was broken. Guests frequently left the door propped open in frustration. Management informed us that the parts from the door...

Thank anitabee
Plymouth, Massachusetts
Reviewed 5 June 2015

Staff ok on registration, had to ask for our 'reunion welcome gift', bed very comfortable, dark rugs were stained and furniture needs updating, able to sleep with window open (screened in) even with the highway noise. Pool area clean although the pool water was on the cool side. Bathroom appeared clean except for the old soap up in the corner...

Thank twoseniors2013
Reviewed 29 May 2015 via mobile

The only reason we stay had we were there for a wedding. As guests we werw told they had a shuttle to get us to the wedding and back while they had two trips to the wedding which was 5 miles away and they never provided a return after 11pm. The staff was not friendly nor polite. If you can...

1Thank Pam T
Smithfield, Rhode Island
Reviewed 25 May 2015

This hotel is great. Front desk was polite, and speedy with check in. Our room wasn't quite ready, but she juggled some things and put us in one right away. Appreciated that. Hotel was spotless, everywhere, including the stairwells, if you chose not to take the elevators. The fire place in the lobby is a great touch and many folks...

Thank SdenRI
New York City, New York
Reviewed 20 May 2015

We were there this past weekend and really looked forward to our stay. Sadly it wasn't what we hoped for. Staff always seemed distracted and sorry to say very unkempt. While they were friendly they really were not very professional. Problem with the key machine kept our party from getting registered. The guy behind the counter who was dealing with...

Thank MFR2014
James G, General Manager at Comfort Inn And Suites - East Greenbush, responded to this review

Good Morning MFR2014, Thank you for taking the time out of your busy schedule to complete our survey. No excuses, unfortunately the hotel had a situation during your stay with the key making machine that in turn affected other situations. The entire staff at the Comfort Inn Suites Castleton works tirelessly to ensure each and every guest has an enjoyable...

Reviewed 19 May 2015

I typically do not write reviews for hotels but the horrible smell of BO I encountered upon opening the room door was overpowering. I stayed here Saturday night because of an early morning graduation ceremony I needed to attend. I turned on the air, hoping it was the odor of the previous occupant but the stench lingered throughout the night....

Thank Priya P
James G, General Manager at Comfort Inn And Suites - East Greenbush, responded to this review

Good Morning Priya P, Thank you very much for bringing this to our attention, service recovery is only beneficial if the guests let us know we missed the ball. Therefor, I thank you very much for that. I am also very proud that the staff was polite and courteous. Thank you for recognizing their efforts. I know you don't review...

Reviewed 12 April 2015

One of our favorites. Clean and comfortable. Breakfast included which is fresh and delicious. Always has a crowd but still quiet. Close to the highway and not far from restaurants and downtown Albany.

Thank MaineMoke
Reviewed 29 March 2015 via mobile

I had high hopes for this hotel given the photos I saw online. The front desk staff was very nice but was more concerned with talking to each other than helping guests. I read a lot of reviews that said the breakfast was very good but I was not impressed. I ate it once and went out for breakfast the...

Thank abeaver221
James G, General Manager at Comfort Inn And Suites - East Greenbush, responded to this review

Good Afternoon abeaver221, Thank you very much for taking the time out of your busy schedule to tell us about your stay. I sincerely apologize that we did not meet your expectations while you stayed with us. I understand how frustrating it could be for a hotel to not provide the comfort, quietness and quality expected. Though there were parts...

Wallkill, New York
Reviewed 21 February 2015

Wonderful, clean, comfortable hotel! Stayed in a king suite and it was very spacious, clean and comfortable. The hotel is at a great location for visiting the Albany area 10 to 15 minutes away) or if you are doing the Hudson Bershire wine trail. It's easily accessed off the highway yet it feels very private and peaceful. A Nice Breakfast...

1Thank IvetteDiMarco1242
Yorktown Heights, New York
Reviewed 16 January 2015

My wife and I got stuck in an ice storm and had to make an emergency stop. We found this Comfort Inn right off of the highway near Albany, NY. What a great stay it was! I've stayed at dozens of Comfort Inn's in my life, and this one by far was the nicest. It was beautifully laid out, with...

2Thank Joe B

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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
A rich, traditional decor in shown throughout the grand two story lobby, airy breakfast mezzanine and elegant ballroom space, to set this hotel apart. Award winning hospitality service. Free WiFi and Free Breakfast for all guests. Daily shuttles to area restaurants. Located just east of Albany, New York's Capital. ... more   less 

Additional Information about Comfort Inn And Suites - East Greenbush

Address: 99 Miller Rd, Castleton On Hudson, NY 12033-4022
Region: United States > New York > Castleton On Hudson
Price Range: RM528 - RM814 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn And Suites - East Greenbush 2.5*
Number of rooms: 89
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Also Known As:
Comfort Inn And Suites - East Greenbush Hotel Castleton On Hudson
Comfort Inn East Greenbush
East Greenbush Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn And Suites - East Greenbush staff and other travellers.
3 questions
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New York City, New York
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Comfort Inn And Suites - East Greenbush staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is sufficient, but I would check elsewhere first.”
RicRei, 10 Mar 2017 | Read review
“Third floor rooms would probably be the best choice if you're bothered by the sound of heavy footsteps.”
BlueLine2, 2 Mar 2017 | Read review
“Stay as far away from this hotel as possible!”
Y7036ZMsarahp, 17 Jan 2017 | Read review
“Get in early to get a front of hotel room. Address on site is in wrong city so you can't find it on GPS.”
marysX2993SD, 16 Nov 2016 | Read review
“Make sure you get everything in writing when you make reservations here..”
CHUCKIEJR, 26 Sep 2016 | Read review
5 of 5