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The Spencer Hotel and Spa

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Traveller (34)
Room & Suite (46)
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Ratings and reviews
  • Excellent44%
  • Very good21%
  • Average10%
  • Poor11%
  • Terrible14%
Travellers talk about
“off season”(22 reviews)
“agatha christie”(6 reviews)
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What's included
Free Wifi
Free Breakfast
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
2 Star Hotel
The Spencer Hotel & Spa is best described as 'more captivating than opening your favorite story-book.' Amidst our enchanting literary themed rooms and the private sanctuary of our spa, find yourself transported to a bygone place and time. Time spent in our steam sauna, a soak in our...
Offers from The Spencer Hotel and Spa
Special Offer: ☀️SUMMER SPECIALS ☀️
Hotel deals
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Location and contact
25 Palestine Ave, Chautauqua, NY 14722-2536
Hotel website
18.2 km to Jamestown Airport
15 restaurants are within a 2 km radius
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Reviews (203)
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29
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LanguageEnglish
86
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21
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29
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All reviewsoff seasonchautauqua instituteagatha christiecharming hotelowners and staffstep back in timeshort stayrocking chairshelenamphitheaterporchauthordickcommunitystorieswineriesbaths
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1 - 5 of 203 reviews
Reviewed 2 weeks ago

I am giving this "hotel and spa" 2 stars strictly for location and the fact that the bed in the room was excellent. The place has a ton of charm and great potential . I have no issue with quirky and the kind of odd...More

1  Thank MagnificentPath
Response from TheSpencer, Manager at The Spencer Hotel and SpaResponded 2 weeks ago

We're very sorry to hear you were disappointed with your stay at The Spencer Hotel. We apologize for your room not being available when you arrived. To try to rectify this situation we upgraded you to one of our junior suites, however we completely understand...More

Hotel's Favourite
Reviewed 18 January 2018

I really shopped around (as I am a very judgmental and demanding consumer). Carter (the mgr.) is dedicated to creating a Chautauqua paradise. His customer service is extraordinary and is driven by his need to be the best! After talking about wifi (essential for me...More

Thank Deborah B
Reviewed 1 June 2018

Had a wonderful Memorial Day weekend at the Spencer Hotel and Spa. We were treated like family by Helen and Dick. The rooms were beautiful, I took a peak in a couple of rooms on the 3rd floor, I loved the quietness, and the a/c....More

Thank ginnydadaian4
Response from TheSpencer, Manager at The Spencer Hotel and SpaResponded 2 June 2018

We're glad to hear you enjoyed your stay so much! Our porches are definitely a guest favorite they offer such a great space to relax. We hope you will stay with us again soon!

Reviewed 26 May 2018 via mobile

My wife and I enjoyed our stay very much; Helen is a gracious and sweet hostess and we loved hearing her stories; breakfasts were inventive and delicious; we did a turn of the grounds at the Institute on a beautiful day and watched the staff...More

Thank Joe K
Response from TheSpencer, Manager at The Spencer Hotel and SpaResponded 1 June 2018

Thank you, Joe, for your kind words! We are so happy to hear you had a great experience at The Spencer. Chautauqua Institution is a beautiful place. It was a pleasure having you here. We sincerely hope you and your wife will stay with us...More

Reviewed 24 February 2018

we stayed there in late August. I guess the season was about to end. The hotel was empty, I think it was us and another couple. The hotel is very old and not maintained. Rooms are designed as books and authors, but still very outdated....More

Thank mobayasi
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About
Amenities
Top amenities
Breakfast included
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Hotel Amenities
Breakfast included
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Bar/Lounge
Spa
Sauna
Details
Price range
US$229 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Accessible rooms
Details
Price range
US$229 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Accessible rooms
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Traveller (34)
Room & Suite (46)
Dining (3)
Questions & Answers
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Room Tips
"go for lower floors unless you like steps, the 4th floor balcony is where the help hangs out/smokes. not a..."
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"Loved the EB White room!!!"
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"very old needs major renovations."
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"corner rooms are the quietest"
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