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BEST WESTERN The Inn at Buffalo Airport

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671 Reviews from our TripAdvisor Community

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Showing 647: English reviews
Woodstock, Canada
1 review
Reviewed 4 days ago NEW

My 87 year old mother wanted a shopping getaway as a Christmas present. Hotel staff went out of their way to accommodate her. The Manager on duty even made her pancakes after noticing her mobility issues-very thoughtful. Location was great and close to shopping.

Review collected in partnership with Best Western

Helpful?
Thank Craig P
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Dear y Craig P, It is wonderful to hear that you and your mom enjoyed your stay and that you have rated our hospitality and accommodations so highly! We are also happy to hear that you found the location to be so convenient for your needs. Thank you for your rating of the five star service, hospitality and accommodations you... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

This was our second stay in Best Western Inn at the Airport: clean, comfortable rooms. Staff is friendly and helpful. Complimentary breakfast. Very reasonable park and fly package with prompt shuttle to airport in nice new van.

Review collected in partnership with Best Western

Helpful?
Thank H3943XFdebbieg
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Dear H3943XFdebbieg, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We are glad your... More 

Waterdown, Canada
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Hotel was relatively new and quiet. Great service at the front desk. We asked for a taxi and were provided with door to door service with the shuttle to a nearby restaurant. Rooms were clean and modern and equipped with small fridges. Breakfast was provided. Lots of hot water for shower.

Helpful?
Thank macraee2016
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Dear macraee2016, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We are very happy to learn that your stay was so peaceful, and we... More 

Walkerton, Canada
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Very comfortable beds. It was a little cold outside had to borrow some blankets, but all in all it was a great stay. We had a hot breakfast in the morning which was included in the price!! Front desk was very kind and fast!! Very close to some shops I was looking to get to. Mostly craft stores. Great place... More 

Helpful?
Thank 46Mamie
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Dear 46Mamie, Thank you for letting us know how impressed you were with our services and amenities. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We're glad you had a great time with us and we look forward to serving you again. More 

Ontario
Level Contributor
33 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago

Great Stay, great people. 4 minute shuttle ride to airport, off the plane collect bags, use convenient airport phone to call for shuttle, walk out to shuttle pick up, pulls right up drops you right back to your car. You can be off the plane and in your car literally within 15 minutes. Keep missing out on the great breakfast... More 

Helpful?
Thank nickiford
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Dear nickiford, Thank you for leaving your five star rating of our hotel. It is heartwarming to hear of how our efforts to impress you with our comfort and convenience have been successful. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management... More 

Saegertown, Pennsylvania
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

The staff went above and beyond to make our stay great. The room was quite dated and I do hope there will be remodeling in the near future . Overall I would recommend staying here particularly for the value.

Helpful?
Thank ramblingdutchman
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you so much for your kind compliments to our staff. Your comments on how we can further improve upon the guest experience are also very helpful to us. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation,... More 

Rochester, NY, United States
1 review
Reviewed 2 weeks ago

I would and have recommended the Best Western The Inn at Buffalo Airport to my friends as a place to stay, The employees are professional, friendly, helpful and great. In addition, I like leaving my vehicle where it can be watched instead of having it the airport port parking lot.

Review collected in partnership with Best Western

Helpful?
Thank ever368
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Dear ever368, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Thank you for your... More 

Gravenhurst
Level Contributor
2 reviews
Reviewed 3 weeks ago

We enjoyed this hotel. We were on the first floor in an accessible room. It was very nice but the shower was not barrier free. The tub was low so fine for me to step over but not good for some handicapped people. The room was very clean and the bed comfortable. We were very close to the airport so... More 

Review collected in partnership with Best Western

Helpful?
Thank Paul S
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Dear Paul S, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and glad that you found our location to be convenient. Your comments regarding the ways... More 

Columbus, Ohio
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 3 weeks ago

We were in Buffalo for a 2 night stay to visit with our nephew and do some sightseeing. This is a nice hotel with a reasonable rate. Pros - Clean Room, Friendly staff, several restaurants nearby within walking distance (Subway, Denny's, and 2 other local places), coffee available 24 hours a day and it was good, free chocolate chip cookies... More 

Helpful?
Thank slags68
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Dear slags68, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. We also appreciate your suggestions for... More 

London, Canada
Level Contributor
128 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 4 weeks ago via mobile

Nice, friendly staff. Clean room. Not the most modern but has everything you need. Shuttle to and from the airport was quick and it is very close by. We would stay here again. Left our car there for 9 days with no issues. Park and fly rate is very reasonable.

Helpful?
Thank RCMommy
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Dear RCMommy, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are so glad to know that you had a wonderful time with us and that you find... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about BEST WESTERN The Inn at Buffalo Airport

Address: 4630 Genesee St, Cheektowaga, NY 14225-2408
Region: United States > New York > Cheektowaga
Price Range: RM339 - RM554 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN The Inn at Buffalo Airport 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western The Inn At Buffalo Airport Hotel Cheektowaga
Best Western Hotel Cheektowaga
Cheektowaga Best Western
Best Western Cheektowaga
Hotel Style:
#1 Best Value Hotel in Cheektowaga
#7 Romantic Hotel in Cheektowaga
#9 Family Hotel in Cheektowaga
#9 Business Hotel in Cheektowaga
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN The Inn at Buffalo Airport staff and other travellers.
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Questions? Get answers from BEST WESTERN The Inn at Buffalo Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend a room further away from the elevators to keep the noise level down in your room.”
 of 5 bubbles slags68, 6 Nov 2016 | Read review
“The rooms not facing the road would be quieter.”
 of 5 bubbles wolvesmgr, 25 Sep 2016 | Read review
“4th floor was good and quiet”
 of 5 bubbles MaureenC679, 16 Aug 2016 | Read review
“ice machines are on 1st and 3rd floors only”
 of 5 bubbles flufflover, 26 Jul 2016 | Read review
“Get a room on the 2nd or 3d floor.”
 of 5 bubbles ndmVt, 18 Jul 2016 | Read review
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